Process Control Manager Jobs in Allen, TX (NOW HIRING)

Build a stronger, smarter control environment where your work directly improves how we operate. In this role, you will help identify emerging risks, close control gaps, and drive continuous improvement using data, automation, and analytics. You will partner with lawyers and legal professionals to design practical controls that scale with change. Join a team that values collaboration, innovation, and measurable impact.

As a Senior Associate Control Manager within the Legal department, you will play a crucial role as part of the first line of defense supporting the Legal department's control environment. You will collaborate with attorneys, legal professionals, business managers, and control colleagues to identify and reduce compliance and operational risks through effective control design and monitoring. You will use data and automation to build proactive, sustainable controls that support secure and efficient operations. You will lead risk and control assessments, translate findings into clear actions, and help stakeholders execute remediation. You will help us strengthen our risk culture while enabling the business to move quickly and responsibly. 

Job responsibilities

• Partner with and advise stakeholders to analyze risks and controls across the business, proactively find gaps or new risks, and identify root causes to advise solutions.
• Design, set up, and monitor controls using automation, AI, and data analytics to build a proactive risk culture.
• Review and provide program data (such as KRI/KPI), use analytics and visualization tools, and create reports to support business decisions.
• Take active ownership of Risk & Control Self-Assessments by leading process walkthroughs and mapping exercises with different teams.
• Lead or support control program projects, ensuring regulatory compliance and addressing key risks, while identifying and driving improvements through new technology.
• Bring in skills like digital risk management, agile ways of working, and automation to keep the organization moving forward.

Required Qualifications, Capabilities and Skills

• 5+ years working in financial services, with experience in controls, audit, quality assurance, or operational risk management.
• Risk Management & Controls: Independently applies risk management practices in routine situations, voices concerns, executes escalation procedures, and assists others with standard risk matters.
• Change Management: Utilizes change management resources, applies standard approaches to minimize disruption, supports stakeholders through moderate change, and escalates complex matters when needed.
• Influence: Influences others using facts and data, facilitates mutually acceptable solutions, engages productively across the business, and escalates complex matters when necessary.
• Internal Stakeholder Management: Establishes productive relationships with internal stakeholders, communicates proactively, adapts to stakeholder needs, and assists with stakeholder engagement.
• Communication & Presentation Skills: Independently creates and delivers effective presentations using sound design principles, writes executive summaries and key messages with clarity, and actively listens and summarizes discussions to drive alignment.
• Teamwork: Accepts responsibility for individual and team outcomes, collaborates across functions, promotes an inclusive environment, and works productively with peers and stakeholders.
• Knowledge Sharing & Lessons Learned: Independently captures and documents project insights, participates in knowledge sharing, applies lessons learned to improve work quality, and assists others with documentation.
• Analytical Thinking & Decision Making: Analyzes routine and moderately complex data, critically evaluates information and alternatives, identifies key issues and patterns, engages stakeholders, and delivers timely, fact-based decisions while assisting others with analytical tasks.
  

Preferred qualifications, capabilities, and skills:

• Policies, Standards, and Procedures: Demonstrates an understanding of internal policies, procedures and standards, and independently applies their requirements to protect Client, Firm, and Employee obligations.

• Data Literacy & Automation Proficiency: Applies data literacy in routine contexts with appropriate controls, identifies and evaluates automation/ML opportunities based on complexity and impact, delivers clear insights and communicates benefits to stakeholders, and assists others with data tasks and automation assessments.

• Regulatory Landscape: Familiarity with legal obligations applicable to a global financial institution's Legal function, and the ability to translate legal/regulatory obligations into practical control requirements.