Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide. The job opportunity is for one of our clients specializing in biotechnology product development services. Our client is dedicated to supplying laboratory equipment, chemicals, supplies, and services essential in healthcare, scientific research, safety, and education. As the global leader in serving the field of science, our client boasts an annual revenue of around $40 billion with a mission to empower customers to make the world healthier, cleaner, and safer. Our client's global team is committed to delivering an unparalleled blend of cutting-edge technologies, convenient procurement options, and pharmaceutical services under their industry-leading brands.
Position: Inventory Control Coordinator / Dock Coordinator
Location: Raleigh, NC, 27629
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Onsite
Shift: Monday-Friday from 8:00 AM to 4:30 PM
Summary:
The Dock Coordinator (Inventory Specialist) supports field operations by managing inventory accuracy and ensuring smooth movement of orders from receiving to fulfilment. This role involves hands-on inventory control, customer interaction, and collaboration with internal teams, using RF scanning tools and electronic systems in a fast-paced warehouse or customer-site environment.
Responsibilities
- Perform inventory activities including replenishment, stock rotation, cycle counts, order entry, returns, and backorder processing using RF handheld scanners and mobile applications
- Receive inbound shipments, scan and store materials, and maintain accurate inventory records
- Monitor stock levels proactively and identify gaps or issues before they impact operations
- Handle customer interactions primarily via email, with follow-ups by phone as needed, and support internal stakeholders to resolve inquiries
- Collaborate with supervisors and team members to identify and implement workflow and process improvements
- Maintain safety, cleanliness, and organization standards across all work areas, adhering to site guidelines and PPE requirements
- Operate material handling equipment such as pallet jacks, forklifts, pushcarts, and mobile cylinders
- Perform additional duties as assigned by the Supervisor.
Required Skills & Qualifications
- High school diploma or equivalent
- 2–3 years of experience in customer-facing roles, retail stocking, warehouse operations, or inventory control
- Proficiency in using RF handheld scanners or mobile scanning applications
- Familiarity with safety protocols and PPE usage in warehouse or lab-adjacent environments
- Basic working knowledge of Microsoft Office tools
- Excellent verbal and written English communication skills, particularly for email-based customer support
- Forklift certification
- Ability to lift 30–40 lbs regularly and up to 50 lbs occasionally
- Ability to stand, walk, and perform manual material handling for extended periods
- Willingness to work in environments with varied temperatures and chemical-based allergens.
- Strong attention to detail with a high level of accountability
- Customer-focused, solution-oriented mindset
- Ability to work independently at customer sites with minimal supervision
- Team-oriented approach with strong collaboration skills
- Proactive attitude toward problem-solving and process improvement
- Ability to work overtime as required.
TekWissen® Group is an equal opportunity employer supporting workforce diversity.
TekWissen is an emerging global human capital, recruitment and IT services organization. Operating since 2009, we draw upon more than a decade of staffing experience to deliver critical talent acquisition solutions and IT engagements for our clients. We’re founded on a culture that is passionate about delivering tailored solutions, that create lasting partnerships.
Our global footprint covers six countries: United States, Canada, Australia, India, United Kingdom and the Philippines. This allows us to work in close partnership with organizations and manage everything from global talent needs with demanding resourcing strategies, to single sites with lower recruitment volumes.
TekWissen® is an equal opportunity employer supporting workplace diversity.