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Quality Assurance Technician
Category: Testing/Quality Assurance
Main location: United States, Maryland, Colorado Springs
Position ID:J0726-0841
Employment Type: Full Time
Position Description:
CGI Federal is seeking a Quality Assurance Technician to support the verification, inspection, and quality control processes required to ensure that systems, components, and products meet established technical, regulatory, and program standards for a Next Generation Command and Control (NGC2) program for the US Army. This role performs inspections, coordinates testing activities, investigates failures, and provides critical quality data that supports both engineering and compliance requirements. The Quality Assurance Technician works closely with test engineers, production teams, and other technical functions to ensure quality issues are identified early, resolved effectively, and prevented from recurring. This role is essential for maintaining system reliability and mission readiness throughout the NGC2 modernization effort.
This position is located in Colorado Springs, CO.
Your future duties and responsibilities:
Product Inspection & Verification
. Perform visual inspections of finished products and components
. Verify conformance to specifications, standards, and documented requirements
. Document inspection results and ensure traceability of quality data
Troubleshooting & Problem Identification
. Identify and diagnose equipment or product defects
. Assist in determining root causes of out of specification (OOS) conditions
. Recommend corrective and preventive actions (CAPA)
Quality Control Coordination
. Serve as a liaison between quality control and other departments including engineering, test, and production
. Coordinate quality related activities and testing with Test Engineers
. Communicate findings and discrepancies to responsible technical teams
Testing Oversight & Support
. Monitor testing procedures to ensure compliance with item specifications, standard test methods, and protocols
. Support test setup, execution, and documentation in collaboration with Test Engineers
. Review test results for accuracy and completeness
Regulatory & Documentation Support
. Supply quality control data needed for audits, certifications, and regulatory requirements
. Maintain detailed records of inspections, testing activities, and equipment evaluations
. Ensure all documentation meets quality assurance standards and program requirements
Corrective Action & Failure Investigation
. Participate in failure investigations and discrepancy reviews
. Support development of corrective action plans and process improvements
. Track and verify effectiveness of implemented corrective actions
Safety & Compliance
. Support safety and cleanliness of quality assurance work areas
. Comply with organizational safety, quality, and environmental practices
Required qualifications to be successful in this role:
Education
. AA/AS degree from an accredited college OR
. Graduation from a 2 year technical school with certification in a relevant field
Experience
. 5+ years of progressive experience in quality assurance or quality control within a Defense environment
. Experience performing inspections, overseeing testing, and supporting quality assurance processes
Technical Skills
. Ability to read and interpret engineering drawings, technical specifications, and test standards
. Knowledge of QA/QC processes, inspection methods, standards, and documentation practices
. Familiarity with failure analysis, non conformance reporting, and corrective action processes
. Understanding of standard test methods and regulatory compliance requirements
Abilities & Work Style
. Strong attention to detail and accuracy in inspection documentation
. Ability to collaborate across multiple technical teams and departments
. Effective communication skills, both written and verbal
. Ability to identify issues early and support timely resolution
Desired qualifications/non essential skills required:
Advanced Quality Skills
. Experience supporting quality processes for electronics, mechanical assemblies, or integrated systems
. Familiarity with ISO, AS9100, or similar quality management standards
. Experience with QA software tools or digital inspection systems
Certifications
. ASQ certifications (CQI, CQA, CQE)
. IPC inspection certifications (if electronics related)
Additional Skills
. Ability to support audits, readiness reviews, or compliance assessments
. Experience with root cause analysis tools (5 Whys, Fishbone, Pareto)
. Knowledge of statistical process control (SPC) or quality metrics
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $62,900.00 $139,300.00.
CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation, holidays, and sick time
. Paid parental leave
. Learning opportunities and tuition assistance
. Wellness and Well being programs
#CGIFederalJob
#LI PC1
#ClearanceJobs
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Skills:

• Defense
• Logistics & Maintenance
• Military
• Quality assurance
• Requirements Analysis

What you can expect from us:
Together, as owners, let's turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.
Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team-one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at [email protected]. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.