Process Automation Manager Jobs in Rhode Island (NOW HIRING)

Citizens Financial Group, Inc. (CFG) seeks a Process Automation Senior Developer for its Johnston, Rhode Island location.

• Lead the design, development, implementation, and support of enterprise Robotic Process Automation (RPA) solutions for the Robotics Process Automation Team.
• Plan, analyze, design, develop, test, and deploy end‑to‑end automation solutions that drive process optimization, operational efficiency, and value delivery across multiple business lines within consumer, commercial and private banking.
• Collaborate with Business Improvement Consultants, Business Analysts, and subject‑matter experts to gather business and system requirements, understand process maps, and define use cases targeted for automation.
• Translate requirements into Process Definition Documents (PDD), Solution Design Documents (SDD), and detailed test scripts using Task Mining, Microsoft Visio, Lucid, and Confluence.
• Design and develop automation solutions using UiPath Studio and UiPath Orchestrator, built on a custom enterprise framework based on UiPath's RE‑Framework.
• Build reusable components, shared libraries, and code templates to enable standardized, scalable automation development across the team.
• Develop Intelligent Document Processing (IDP) solutions using UiPath Document Understanding, including document classification, ML‑based data extraction, and human‑in‑the‑loop validation workflows.
• Implement API integrations within automation workflows, connecting with enterprise systems, RESTful web services, and cloud platforms including Azure Cognitive Services.
• Write custom scripts in C#.NET and VB.NET to resolve complex automation logic and extend platform capabilities.
• Participate in solution design reviews and tollgate reviews to ensure solutions meet architectural standards, governance requirements, and business needs.
• Partner with IT Architects and senior stakeholders to validate alignment with enterprise architecture and security standards.
• Support migration of legacy automations from Blue Prism to UiPath, including re‑architecture and re‑development aligned with the team's custom framework.
• Execute unit testing, integration testing, and user acceptance testing (UAT) to ensure quality and completeness prior to production deployment.
• Monitor and maintain automation post‑implementation, resolve production issues, and ensure smooth business operations using UiPath Orchestrator.
• Maintain comprehensive documentation including runbooks, operational procedures, and technical documentation within Confluence.
• Contribute to the development and enforcement of coding standards, release frameworks, and testing best practices.
• Utilize Agile methodologies, including Scrum & Kanban, and track work using Jira to ensure efficient development, integration, and adoption of RPA solutions.

At least a Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, or closely related field and 3 years of experience as a Senior Robotic Process Automation Analyst, RPA Developer, or a closely related position involving robotics process automation (RPA).

Must have 3 years of experience with:

• Designing, developing, testing and implementing applications using RPA Software, including Blue Prism and UiPath;
• Utilizing programming languages including C#, VB.NET, VBA, Python to build custom code stages and libraries to achieve process automation;
• Designing and developing components which consume SOAP and REST based APIs;
• Developing application/automation components including UiPath forms, email libraries, table extraction using scripting languages, including HTML, CSS, JavaScript;
• Utilizing SQL queries, stored procedures, databases, including Oracle, and MySQL to store, maintain, and extract business data;
• Utilizing Blue Prism Control room and UiPath Orchestrator to perform session management, debug process solutions, monitor jobs and work queues;
• Utilizing OCR (Optical Character Recognition) techniques in UiPath and surface automation in Blue Prism to build automations to extract data from thin client/virtual machine environments and scanned documents;
• Utilizing intelligent document processing models such as UiPath Document Understanding, Decipher, and Intellidact AI to train models and extract data from documents through Machine Learning algorithms;
• Utilizing Atlassian tech stacks, including JIRA, Confluence and Bitbucket to plan, assign, track, report, and manage work, review tickets against committed code, and manage repositories;
• Utilizing issue management and version control systems, including GIT, JIRA, and Service Now;
• Utilizing CI/CD tools, including Jenkins, to automate build processes and testing, perform continuous integration management, and to manage build results and deployment;
• Utilizing Bitbucket for source code management; and
• Utilizing Jenkins open‑source automation to manage weekly builds, tests, and deploy chains.

100% telecommuting permitted from any US location.

Worksite: One Citizens Bank Way, Johnston, RI 02919 United States, 40 hrs/wk. EO employer.

Direct applicants only.

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

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Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.