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Process Associate Jobs in Riverside, CT (NOW HIRING)

PDI (NY)

Process Maintenance Technician

Orangeburg, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We have several locations across the US and are looking for new Associates to join our team! POSITION PURPOSE The Process Maintenance Technician is responsible for preventative maintenance, equipment ...

PDI

Process Maintenance Technician

Orangeburg, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We have several locations across the US and are looking for new Associates to join our team! POSITION PURPOSE The Process Maintenance Technician is responsible for preventative maintenance, equipment ...

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All JobsProcess Associate JobsProcess Associate Jobs in Riverside, CT

Process Associate information

See Riverside, CT salary details

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$35

How much do process associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for process associate in Riverside, CT is $30.92, according to ZipRecruiter salary data. Most workers in this role earn between $28.80 and $34.38 per hour, depending on experience, location, and employer.

Is a process associate job entry-level?

Yes, a process associate position is typically considered entry-level, requiring minimal prior experience. It often involves training on specific processes, tools, and procedures, making it accessible to candidates with basic skills and a willingness to learn.

Is a process associate a stressful job?

A process associate role can involve repetitive tasks, meeting deadlines, and attention to detail, which may contribute to stress levels. However, the job environment, workload, and support from management influence how stressful the role is for an individual. Developing strong organizational and communication skills can help manage job-related stress effectively.

What are the key skills and qualifications needed to thrive as a process associate?

To excel as a Process Associate, you typically need strong analytical abilities, attention to detail, and at least a high school diploma or bachelor’s degree, depending on the industry. Familiarity with process management software (such as SAP or Oracle), MS Office Suite, and sometimes Six Sigma certification are often valuable. Effective communication, time management, and adaptability help individuals stand out in this role. These skills ensure accuracy, efficiency, and smooth workflow execution, which are critical for supporting business operations and meeting organizational goals.

What is the difference between Process Associate vs Customer Service Executive?

AspectProcess AssociateCustomer Service Executive
Primary RoleSupports business processes, data entry, and operationsHandles customer inquiries, complaints, and support
Work EnvironmentBack-office, process-drivenFront-office, client-facing
Required SkillsAttention to detail, process knowledge, basic IT skillsCommunication skills, problem-solving, patience
Industry UsageBPO, finance, healthcare, ITBPO, retail, telecom, banking

While both roles are common in BPO and related industries, a Process Associate primarily supports operational processes behind the scenes, whereas a Customer Service Executive directly interacts with clients to resolve issues. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

How much do process associates make in the US?

Process associates in the US typically earn an average annual salary of around $35,000 to $45,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced professionals or those in specialized fields can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is a process associate?

Process Associates are entry-level professionals who support the day-to-day operations of a business by handling administrative tasks, data processing, and workflow management. They often work in sectors like finance, healthcare, and business process outsourcing, ensuring processes run smoothly and efficiently. Their responsibilities include data entry, documentation, quality checks, and assisting with process improvements. Strong attention to detail, communication skills, and familiarity with relevant software are important for success in this role.

What does a process associate do?

A typical day for a Process Associate involves handling and processing transactions, managing data entry tasks, and ensuring that all assigned processes are completed within established timelines and quality standards. Process Associates frequently collaborate with team leads, quality analysts, and other associates to resolve issues or clarify process requirements. They may also participate in team meetings to discuss workflow improvements or share updates. This role requires strong attention to detail and effective communication with both colleagues and, occasionally, clients to ensure seamless operations.

What cities near Riverside, CT are hiring for Process Associate jobs?

Cities near Riverside, CT with the most Process Associate job openings:

Process Associate jobs near you
Infographic showing various Process Associate job openings in Riverside, CT as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $64,319 per year, or $30.9 per hour.

Principal Process Manager - SDLC (Enterprise Platforms Technology)

Capital One

New York, NY

Full-time

Re-posted 3 days ago

Capital One rating

7.7

Company rating: 7.7 out of 10

Based on 147 frontline employees who took The Breakroom Quiz

91st of 171 rated banks

Job description

Principal Process Manager - SDLC (Enterprise Platforms Technology)

As a Principal Associate Process Manager, responsibilities will include documenting, monitoring and controlling critical process points as defined by business policies and standards. You will educate and gain buy-in from key stakeholders concerning the utilization of process to ensure appropriate execution each and every time. You may also lead or engage in critical departmental or cross-functional organizational initiatives and projects.

This individual must be able to effectively communicate and influence partners across multiple functional areas including multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. This individual must display strong leadership skills and be able to drive and motivate others in delivering flawless execution of process improvement projects. Knowledge of how to navigate regulatory requirements, as well as the development and management of process controls, will be critical to maintaining a well-managed process. This is an excellent opportunity to continue your career in the field of Process Management.

As a member of the Software Development Life Cycle (SDLC) Governance & Oversight team, you will be responsible for managing and supporting the SDLC through governance, controls compliance, and requirements oversight. The team partners with Cyber, Risk, Engineering, and lines of business to ensure compliance to the SDLC while also identifying opportunities to mitigate risk through process improvement and automation.

What You'll Do:

  • Support the development of processes to support privacy and security, privacy controls, and manage privacy scoping

  • Identify opportunities to streamline, automate and enhance our data management practices, processes and controls, and validations

  • Develop and maintain formal process documentation, including procedures and process flow diagrams

  • Work with team members to develop robust risk management processes

  • Analyze data and influence others to proactively identify data risks and trends

  • Consultation and representation of well managed processes, customer experience, and risk management for new intent

  • Effectively partner with Product, Technology and Intent Owners to achieve desired outcomes or improvements by clarifying needs and providing appropriate solutions

  • Collect data and information to provide transparency to senior leadership on the health of the process

  • Identify and implement process improvements

  • Track and resolve process breakdowns, issues and risk events

  • Creating and validating processes

  • Designing and producing metrics used to measure efficiency and effectiveness

  • Driving process improvements aligned with desired customer outcomes

Basic Qualifications:

  • High School Diploma, GED, or equivalent certification

  • At least 3 years of Process Management or Risk Management experience

  • At least 1 year of experience in Continuous Improvement methodologies

Preferred Qualifications:

  • Bachelor's Degree

  • 4+ years of Process Management experience

  • 2+ years of Project Management experience

  • 1+ years experience with the regulatory framework governing the financial services industry

  • 1+ years experience with Jira

  • 1+ years of experience working with Product and Technology teams

  • Business Process Management, PMP, Lean, Agile or Six Sigma certification

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Plano, TX: $98,900 - $112,900 for Principal Process Manager


Richmond, VA: $98,900 - $112,900 for Principal Process Manager


New York, NY: $118,800 - $135,600 for Principal Process Manager


Chicago, IL: $98,900 - $112,900 for Principal Process Manager


McLean, VA: $108,900 - $124,300 for Principal Process Manager







Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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