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Process Associate Jobs in Cary, NC (NOW HIRING)

Gopuff

Process Lead, Durham, #79

Durham, NC · On-site

$18/hr

Gopuff is seeking a Process Lead for our Operations team. Reporting to the Site Leader or Manager ... Support the associate team in path when there are any gaps in shift coverage, which may include the ...

Sunrock

Senior Process Engineer

Raleigh, NC · On-site

$110 - $140/hr

Reviews existing operations and makes recommendations to increase the efficiency and/or productivity of all projects in Associate as directed by your supervisor. * Works in a hands-on manner to ...

Danaher

Senior Engineer, Process Validation

Raleigh, NC · On-site +1

$100K - $130K/yr

Mentor junior validation associates in Process Validation, cGMP regulations, and principles of Quality by Design The essential requirements of the job include: * Bachelor or master degree in ...

Danaher

Senior Engineer, Process Validation

Raleigh, NC · On-site +1

$100K - $130K/yr

Mentor junior validation associates in Process Validation, cGMP regulations, and principles of Quality by Design The essential requirements of the job include: * Bachelor or master degree in ...

AT&T

Network Support Technician (Government)

Cary, NC · On-site

Citizen and pass the DHS Employment Eligibility Verification process * Associate Degree or equivalent experience * 1+ years' of IT-related support experience, preferably in a helpdesk or customer ...

GlaxoSmithKline

Process Operator (A-Shift)

Zebulon, NC · On-site

Works in coordination with other associates, assistants, and/or technicians to carry out daily job ... Processes, Problem Solving, Production Management, Project Coordination, Quality Compliance ...

GlaxoSmithKline

Process Operator (A-Shift)

Zebulon, NC · On-site

$52 - $76/hr

Works in coordination with other associates, assistants, and/or technicians to carry out daily job ... Processes, Problem Solving, Production Management, Project Coordination, Quality Compliance ...

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All JobsProcess Associate JobsProcess Associate Jobs in Cary, NC

Process Associate information

See Cary, NC salary details

$17

$27

$31

How much do process associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for process associate in Cary, NC is $27.03, according to ZipRecruiter salary data. Most workers in this role earn between $25.14 and $30.05 per hour, depending on experience, location, and employer.

What is a process associate?

Process Associates are entry-level professionals who support the day-to-day operations of a business by handling administrative tasks, data processing, and workflow management. They often work in sectors like finance, healthcare, and business process outsourcing, ensuring processes run smoothly and efficiently. Their responsibilities include data entry, documentation, quality checks, and assisting with process improvements. Strong attention to detail, communication skills, and familiarity with relevant software are important for success in this role.

What does a process associate do?

A typical day for a Process Associate involves handling and processing transactions, managing data entry tasks, and ensuring that all assigned processes are completed within established timelines and quality standards. Process Associates frequently collaborate with team leads, quality analysts, and other associates to resolve issues or clarify process requirements. They may also participate in team meetings to discuss workflow improvements or share updates. This role requires strong attention to detail and effective communication with both colleagues and, occasionally, clients to ensure seamless operations.

What are the key skills and qualifications needed to thrive as a process associate?

To excel as a Process Associate, you typically need strong analytical abilities, attention to detail, and at least a high school diploma or bachelor’s degree, depending on the industry. Familiarity with process management software (such as SAP or Oracle), MS Office Suite, and sometimes Six Sigma certification are often valuable. Effective communication, time management, and adaptability help individuals stand out in this role. These skills ensure accuracy, efficiency, and smooth workflow execution, which are critical for supporting business operations and meeting organizational goals.

What is the difference between Process Associate vs Customer Service Executive?

AspectProcess AssociateCustomer Service Executive
Primary RoleSupports business processes, data entry, and operationsHandles customer inquiries, complaints, and support
Work EnvironmentBack-office, process-drivenFront-office, client-facing
Required SkillsAttention to detail, process knowledge, basic IT skillsCommunication skills, problem-solving, patience
Industry UsageBPO, finance, healthcare, ITBPO, retail, telecom, banking

While both roles are common in BPO and related industries, a Process Associate primarily supports operational processes behind the scenes, whereas a Customer Service Executive directly interacts with clients to resolve issues. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

Is a process associate a stressful job?

A process associate role can involve repetitive tasks, meeting deadlines, and attention to detail, which may contribute to stress levels. However, the job environment, workload, and support systems can influence how stressful the role feels for an individual.

Is a process associate job entry level?

A process associate position is often considered entry-level, suitable for candidates with basic skills in data entry, process management, or customer service. Many employers provide on-the-job training, and a high school diploma or equivalent is typically sufficient to start in this role.

What are the most commonly searched types of Process jobs in Cary, NC?

The most popular types of Process jobs in Cary, NC are:

What are popular job titles related to Process Associate jobs in Cary, NC?

For Process Associate jobs in Cary, NC, the most frequently searched job titles are:

What job categories do people searching Process Associate jobs in Cary, NC look for?

The top searched job categories for Process Associate jobs in Cary, NC are:

What cities near Cary, NC are hiring for Process Associate jobs?

Cities near Cary, NC with the most Process Associate job openings:

Process Associate jobs near you
Infographic showing various Process Associate job openings in Cary, NC as of August 2026, with employment types broken down into 56% Full Time, and 44% Contract. Highlights an 100% In-person job distribution, with an average salary of $56,230 per year, or $27 per hour.

Process Lead, Durham, #79

Gopuff

Durham, NC • On-site

$18/hr

Full-time

Re-posted 5 days ago

Gopuff rating

4.9

Company rating: 4.9 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

18th of 24 rated food delivery companies

Job description

Gopuff is seeking a Process Lead for our Operations team. Reporting to the Site Leader or Manager, this role is a core part of the leadership team with the responsibility to ensure order accuracy and fast, efficient delivery to our customers. During your shift, you will lead the performance and day to day tasks of both the Pack and Receive and Kitchen* teams. The success of the team will rely on your ability to coach and motivate the team with a focus on perfecting the customer experience for each order.  We put our customers first.              
                                                                                                                                                          
Customers turn to Gopuff to deliver their everyday essentials-day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. 
Responsibilities:
  • Pack orders and receive inbound inventory during low vol / min staffed periods
  • Completing ICQA in low vol / min staffed periods
  • Support the associate team in path when there are any gaps in shift coverage, which may include the use of carts, pallet jacks, dollies and other equipment to move product
  • Quarterback and direct all associate activities during the shift
  • Escalate in real time any site issues to Site Leadership, Regional Leadership, and Live Monitoring for assistance
  • Ensure completion of close/open checklists for OA team
  • Oversee execution of all facility operations and delivery processes for your shift, while ensuring that subsequent shifts are setup to succeed
  • Develop and train new associates within site and kitchen* (if/when Site Leadership is unable to be on shift)
  • Manual intervention of driver routing & dispatching.
  • Shelf move activities (for reorganization & backstock)
  • Execute all site-specific projects or initiatives (including but not limited to audit counts, new hire onboarding, food safety and cleanliness audits etc.)Conduct damage + expiry process auditsAssist in meeting performance objectives including but not limited to site labor management during shift, order volume, pack times, mispack rates, inventory accuracy and bottlenecking
  • Troubleshoot/ root cause analysis for defects within shift
  • Stand, push, pull, squat, bend, reach and walk during shifts
  • Handle products that may contain tobacco, nicotine, and/or alcohol
  • Work in freezer locations periodically throughout shifts
  • Complete additional assigned duties based on the needs of the business
Qualifications:
  • 2 years of internal Gopuff experience
  • 2+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience
  • 1+ years of experience in improving processes and efficiencies and ServeSafe Certification highly preferred
  • Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends
  • Team-oriented mentality
  • Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business
  • Ability to stand, bend, reach and walk during shifts
  • Ability to lift up to 49 pounds
  • Professional fluency in Spanish, preferred
What We Offer
Pay:
  • Gopuff pays employees based on market pricing, and pay may vary depending on your location. Compensation for U.S. locations is based on a cost-of-labor index for that geographic area.
  • Durham, NC: $18.00 per hour
  • The salary range above reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role's compensation package, please reach out to the designated recruiter for this role.
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes.
 
And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
 
Like what you're hearing? Then join us on Team Blue.
 
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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About GoPuff

Sourced by ZipRecruiter

Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Philadelphia, PA, US

Year founded

2013

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