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Process Associate Jobs in Nevada (NOW HIRING)

Infosys Limited Digital

Process Associate

Reno, NV · On-site

Job details Job Role Process Associate - US Work Location Reno, NV State / Region / Province Nevada Country USA Domain Operations Interest Group IBPO USA Company IBPO USA Requisition ID 150225BR In ...

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How much do process associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for process associate in Nevada is $29.71, according to ZipRecruiter salary data. Most workers in this role earn between $27.64 and $33.03 per hour, depending on experience, location, and employer.

Is a process associate job entry-level?

Yes, a process associate position is typically considered entry-level, requiring minimal prior experience. It often involves training on specific processes, tools, and procedures, making it accessible to candidates with basic skills and a willingness to learn.

Is a process associate a stressful job?

A process associate role can involve repetitive tasks, meeting deadlines, and attention to detail, which may contribute to stress levels. However, the job environment, workload, and support from management influence how stressful the role is for an individual. Developing strong organizational and communication skills can help manage job-related stress effectively.

What are the key skills and qualifications needed to thrive as a process associate?

To excel as a Process Associate, you typically need strong analytical abilities, attention to detail, and at least a high school diploma or bachelor’s degree, depending on the industry. Familiarity with process management software (such as SAP or Oracle), MS Office Suite, and sometimes Six Sigma certification are often valuable. Effective communication, time management, and adaptability help individuals stand out in this role. These skills ensure accuracy, efficiency, and smooth workflow execution, which are critical for supporting business operations and meeting organizational goals.

What is the difference between Process Associate vs Customer Service Executive?

AspectProcess AssociateCustomer Service Executive
Primary RoleSupports business processes, data entry, and operationsHandles customer inquiries, complaints, and support
Work EnvironmentBack-office, process-drivenFront-office, client-facing
Required SkillsAttention to detail, process knowledge, basic IT skillsCommunication skills, problem-solving, patience
Industry UsageBPO, finance, healthcare, ITBPO, retail, telecom, banking

While both roles are common in BPO and related industries, a Process Associate primarily supports operational processes behind the scenes, whereas a Customer Service Executive directly interacts with clients to resolve issues. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

How much do process associates make in the US?

Process associates in the US typically earn an average annual salary of around $35,000 to $45,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced professionals or those in specialized fields can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is a process associate?

Process Associates are entry-level professionals who support the day-to-day operations of a business by handling administrative tasks, data processing, and workflow management. They often work in sectors like finance, healthcare, and business process outsourcing, ensuring processes run smoothly and efficiently. Their responsibilities include data entry, documentation, quality checks, and assisting with process improvements. Strong attention to detail, communication skills, and familiarity with relevant software are important for success in this role.

What does a process associate do?

A typical day for a Process Associate involves handling and processing transactions, managing data entry tasks, and ensuring that all assigned processes are completed within established timelines and quality standards. Process Associates frequently collaborate with team leads, quality analysts, and other associates to resolve issues or clarify process requirements. They may also participate in team meetings to discuss workflow improvements or share updates. This role requires strong attention to detail and effective communication with both colleagues and, occasionally, clients to ensure seamless operations.
What are the most commonly searched types of Process jobs in Nevada? The most popular types of Process jobs in Nevada are:
What are popular job titles related to Process Associate jobs in Nevada? For Process Associate jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Process Associate jobs in Nevada look for? The top searched job categories for Process Associate jobs in Nevada are:
What cities in Nevada are hiring for Process Associate jobs? Cities in Nevada with the most Process Associate job openings:
Process Associate jobs near you
Infographic showing various Process Associate job openings in Nevada as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $61,807 per year, or $29.7 per hour.

Process Associate

Infosys Limited Digital

Reno, NV • On-site

Full-time

Posted 28 days ago

Job description

Job details
Job Role
Process Associate - US
Work Location
Reno, NV
State / Region / Province
Nevada
Country
USA
Domain
Operations
Interest Group
IBPO USA
Company
IBPO USA
Requisition ID
150225BR
Job Description
In the role of Process Associate, you will execute transactions as per prescribed guidelines and timelines and follow all predefined procedures to meet SLA target and to ensure that the performance parameters are met.
You will be responsible for keeping accurate records of business activities including detailed information on Agreements/Orders, exceptions and queries, outstanding problems and executive approvals as outlined by Legal & Finance. A Process Associate must accept and deal with customer communication for agreed languages.
Responsibilities may include but are not limited to:
  • Review and validate documents, processing bills, analysis of data.
  • Respond to complaints/queries on mail and interact with vendors for order management
  • Support your team in daily operations reviews and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policies, and norms of Infosys
  • Deliver on the new process/approach to meet client and internal goals
  • Adhere to Service Level Agreement compliance and Process compliance standards
  • Serve as backup support to others on the on the team
  • Suggest more efficient ways for processing of work; learn new areas for possible future ownership
Basic Qualifications:
  • High School diploma or GED equivalent
  • 6 months of experience in the job description
Preferred Qualifications:
  • 1 year of previous experience in a similar data entry or administrative role
  • Proficiency in Microsoft tools such as MS Word, MS Excel, MS PowerPoint, MS Outlook, and other business systems
  • Analytical and problem-solving skills
  • Ability to work effectively as part of a team
  • Ability to provide a strong focus on customer satisfaction
  • Administration & organizational skills
  • Written and oral communication skills
  • Willingness to learn new processes and tasks
  • Flexible schedule (overtime eligible)
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.
Who We Are
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering , automation , and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

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