Essential Duties and Responsibilities Create and implement an effective Problem Management discipline based on ITIL best practices. Proactively work with various technical teams to drive the ...
Essential Duties and Responsibilities Create and implement an effective Problem Management discipline based on ITIL best practices. Proactively work with various technical teams to drive the ...
Position Summary The Advanced Problem Resolution (APR) Lead is responsible for overall project management of complex, multi-task Tier 2 IT support operations within a large federal enterprise ...
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Position Summary The Advanced Problem Resolution (APR) Lead is responsible for overall project management of complex, multi-task Tier 2 IT support operations within a large federal enterprise ...
Network Problem Management Quality Assurance Analyst
Sterling, VA · On-site
$181K/yr
Network Problem Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ...
Network Problem Management Quality Assurance Analyst
Sterling, VA · On-site
$181K/yr
Network Problem Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ...
Incident Management / Problem Management Location: Charlotte, NC Duration: Long Term Contract Key Responsibilities * Define, maintain and consistent execution of the incident management process and ...
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Incident Management / Problem Management Location: Charlotte, NC Duration: Long Term Contract Key Responsibilities * Define, maintain and consistent execution of the incident management process and ...
Engineering Quality - Problem Management Analyst #1058811 WHO WE ARE LOOKING FOR: * We are seeking an accomplished Problem Management Analyst Who we are looking for: * We are looking for an ...
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Engineering Quality - Problem Management Analyst #1058811 WHO WE ARE LOOKING FOR: * We are seeking an accomplished Problem Management Analyst Who we are looking for: * We are looking for an ...
Position Summary The Advanced Problem Resolution (APR) Lead is responsible for overall project management of complex, multi-task Tier 2 IT support operations within a large federal enterprise ...
Quick apply
Position Summary The Advanced Problem Resolution (APR) Lead is responsible for overall project management of complex, multi-task Tier 2 IT support operations within a large federal enterprise ...
Problem Solver(Front-Half Nights)
Lawrenceville, GA · On-site
$20.82 - $37.45/hr
As a Problem Solver , you will be responsible for ensuring the accuracy and quality of our inventory by verifying item attributions. You will act as the first responder to any identified defects ...
Problem Solver(Front-Half Nights)
Lawrenceville, GA · On-site
$20.82 - $37.45/hr
As a Problem Solver , you will be responsible for ensuring the accuracy and quality of our inventory by verifying item attributions. You will act as the first responder to any identified defects ...
CWS seeks a Problem Support Manager to lead the problem management function for the U.S. Customs and Border Protection's (CBP) Network Operations Center (NOC) contract. The Problem Support Manager ...
CWS seeks a Problem Support Manager to lead the problem management function for the U.S. Customs and Border Protection's (CBP) Network Operations Center (NOC) contract. The Problem Support Manager ...
Responsible for problem identification, recording, investigation and diagnosis. * Responsible for communicating with the CBP Problem Manager and other GSs for all problems. * Will act at the contract ...
Responsible for problem identification, recording, investigation and diagnosis. * Responsible for communicating with the CBP Problem Manager and other GSs for all problems. * Will act at the contract ...
Warehouse - Problem Solver Inventory Clerk
Greencastle, PA · On-site
$22/hr
Position Description Ryder is immediately hiring a Warehouse Problem Solver in Greencastle, Pennsylvania Warehouse Positions Pay Weekly * Hourly Pay $22.00 per hour * Schedule: Sunday - Wednesday 6am ...
Warehouse - Problem Solver Inventory Clerk
Greencastle, PA · On-site
$22/hr
Position Description Ryder is immediately hiring a Warehouse Problem Solver in Greencastle, Pennsylvania Warehouse Positions Pay Weekly * Hourly Pay $22.00 per hour * Schedule: Sunday - Wednesday 6am ...
$63K - $68K/yr
Senior Research Associate, Adaptive Problem Mapping Apply now Job no: 500012 Work type: Staff - Full-Time Location: Main Campus - Academic Toledo, OH Categories: Research Title: Senior Research ...
$63K - $68K/yr
Senior Research Associate, Adaptive Problem Mapping Apply now Job no: 500012 Work type: Staff - Full-Time Location: Main Campus - Academic Toledo, OH Categories: Research Title: Senior Research ...
Network Problem Management Quality Assurance Lead
Sterling, VA · On-site
$120K - $265K/yr
Network Problem Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ...
Network Problem Management Quality Assurance Lead
Sterling, VA · On-site
$120K - $265K/yr
Network Problem Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ...
Exceptional communication and problem-solving skills. * Ability to work in a fast-paced environment, under time constraints, without close supervision. Bonus points if you've got: * Certification ...
New
Exceptional communication and problem-solving skills. * Ability to work in a fast-paced environment, under time constraints, without close supervision. Bonus points if you've got: * Certification ...
New
Warehouse - Problem Solver Inventory Clerk
Greencastle, PA · On-site
$22/hr
Ryder is immediately hiring a Warehouse Problem Solver in Greencastle, Pennsylvania Warehouse Positions Pay Weekly * Hourly Pay $22.00 per hour * Schedule: Sunday - Wednesday 6am-6pm working only ...
Warehouse - Problem Solver Inventory Clerk
Greencastle, PA · On-site
$22/hr
Ryder is immediately hiring a Warehouse Problem Solver in Greencastle, Pennsylvania Warehouse Positions Pay Weekly * Hourly Pay $22.00 per hour * Schedule: Sunday - Wednesday 6am-6pm working only ...
Network Problem Management Quality Assurance Lead
Sterling, VA · On-site
$120K - $265K/yr
Network Problem Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ...
Network Problem Management Quality Assurance Lead
Sterling, VA · On-site
$120K - $265K/yr
Network Problem Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ...
Manufacturing Quality Engineer, Problem Solving & Training Expert
Warsaw, IN · On-site
$69K - $89K/yr
The Problem Solving & Quality Training Expert serves as the site authority for structured problem solving and quality-related training. This role leads cross-functional problem-solving efforts for ...
Manufacturing Quality Engineer, Problem Solving & Training Expert
Warsaw, IN · On-site
$69K - $89K/yr
The Problem Solving & Quality Training Expert serves as the site authority for structured problem solving and quality-related training. This role leads cross-functional problem-solving efforts for ...
Position Description Ryder is immediately hiring Warehouse Inventory Clerks/Problem Solvers in Port Deposit, Maryland Warehouse Positions Pay Weekly * Hourly Pay $21.50 per hour * Additional Pay: $1 ...
Position Description Ryder is immediately hiring Warehouse Inventory Clerks/Problem Solvers in Port Deposit, Maryland Warehouse Positions Pay Weekly * Hourly Pay $21.50 per hour * Additional Pay: $1 ...
Problem Manager - Thematic Analysis, Metrics & Reporting
Atlanta, GA · On-site
$133K/yr
Problem Manager - Thematic Analysis, Metrics & Reporting Location: Atlanta, GA Duration: 6+ months Type: Contract W2 JOB DISCRIPTION:- We are seeking a highly analytical and results-driven Problem ...
Problem Manager - Thematic Analysis, Metrics & Reporting
Atlanta, GA · On-site
$133K/yr
Problem Manager - Thematic Analysis, Metrics & Reporting Location: Atlanta, GA Duration: 6+ months Type: Contract W2 JOB DISCRIPTION:- We are seeking a highly analytical and results-driven Problem ...
Inventory Problem Solver FHD
Somerset, NJ · On-site
$23.50/hr
ID Logistics (IDL), a global leader in third-party logistics, combines entrepreneurial spirit with a dedication to operational excellence. We were founded in Orgon, France, and have a US base in ...
Inventory Problem Solver FHD
Somerset, NJ · On-site
$23.50/hr
ID Logistics (IDL), a global leader in third-party logistics, combines entrepreneurial spirit with a dedication to operational excellence. We were founded in Orgon, France, and have a US base in ...
$63K - $68K/yr
Senior Research Associate, Adaptive Problem Mapping Department Org: Environmental Sciences - 101250 Employee Classification: U1 - Unclassified PSA FT Bargaining Unit: Professional Staff Association ...
$63K - $68K/yr
Senior Research Associate, Adaptive Problem Mapping Department Org: Environmental Sciences - 101250 Employee Classification: U1 - Unclassified PSA FT Bargaining Unit: Professional Staff Association ...
Problem information
See salary details
$34.3K is the 25th percentile. Wages below this are outliers.
$28K - $36K
32% of jobs
$36K - $43.9K
2% of jobs
$43.9K - $51.9K
11% of jobs
The median wage is $53.9K / yr.
$51.9K - $59.8K
22% of jobs
$59.8K - $67.8K
5% of jobs
$74.2K is the 75th percentile. Wages above this are outliers.
$67.8K - $75.7K
4% of jobs
$75.7K - $83.7K
4% of jobs
$83.7K - $91.6K
5% of jobs
$91.6K - $99.6K
6% of jobs
$99.6K - $107.5K
6% of jobs
$107.5K - $115.5K
2% of jobs
$28K
$61.4K
$115.5K
How much do problem jobs pay per year?
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Full-time
Posted 4 days ago
Job description
Create and implement an effective Problem Management discipline based on ITIL best practices.
Proactively work with various technical teams to drive the identification of root cause for incidents and ensure that timely follow up action is taken.
Help teams identify workarounds or temporary solutions to mitigate incidents.
Maintain and update centralized Known Error Database (KEDB) with accurate information.
•Partner with Business and IT stakeholders to prioritize and drive improvement initiatives.
•Monitor and publish Incident and Problem metrics to promote awareness and transparency.
•Continuously improve Incident and Problem Management processes and procedures.
•Mentor and train the organization on Incident and Problem management process and best practices.
•Ensure ongoing communication and engagement with Business and IT stakeholders.
•Administer tools related to Incident and Problem Management.
•Other duties may be assigned .
Qualifications
•7+ years of business systems analysis, operations, project management or related experience in an enterprise IT environment supporting a wide range of information technologies including business applications, database, network and infrastructure.
•Extensive experience with problem and incident management processes, concepts and tools.
•Solid understanding of ITIL framework and methodologies.
•Highly motivated and self-driven professional who can succeed with little supervision or guidance.
•Strong track record of driving operational improvements, able to lead/influence organizational change.
•Possess the ability to influence up, down and across the organization.
•Superior customer service and relationship management skills. Proven ability to collaborate with other teams, both technical and non-technical.
•Strong negotiation, prioritization and conflict management skills.
•Strong organization and time-management skills to handle multiple tasks and meet deadlines.
•Excellent written and verbal communication skills with the ability to effectively tailor communication of technically complex issues to various audiences.
•Assertive but diplomatic, relentless, with a strong desire to see things through to completion.
•Operational technology background or the aptitude to research and learn complex technologies and processes.
•Ability to see the "big picture" while addressing critical details.
•Demonstrated ability to solve problems involving continuously changing situations and requiring constructive thinking and imaginative, original approaches.
•Ability to critically evaluate and question data. Experienced in using data to generate quantitative and qualitative analysis.
•Extensive experience defining and generating executive level reports.
•Bachelor of Science Degree in Computer Science or related fields
About soho square solutions
Sourced by ZipRecruiter
Industry
Business management consulting
Company size
201 - 500 Employees
Headquarters location
New York, NY, US
Year founded
2008