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Problem Resolution Manager Jobs in Ontario (NOW HIRING)

Gemini Industries Inc.

SD · On-site

Integrate problem resolution into ongoing work activities without degradation to fiscal integrity, mission support, or workforce efficiency. * Serve as the primary management interface for Government ...

Royal Bank of Canada

Case Manager

Toronto, ON

Prior experience in Complaint management / problem resolution and/or communicating with external parties (i.e. Regulatory or Government Organizations) What's in it for you? We thrive on the challenge ...

Associa

Condominium Property Manager

Cambridge, ON · On-site

At Wilson, Blanchard Management Inc., an Associa Company, serving others is our calling. We are ... Strong problem identification and problem resolution skills. High level of critical and logical ...

Associa

Condominium Property Manager

Cambridge, ON · On-site

At Wilson, Blanchard Management Inc., an Associa ® Company, serving others is our calling. We are ... Strong problem identification and problem resolution skills. * High level of critical and logical ...

TOMDAN ENTERPRISES

$25 - $27/hr

... problem resolution Management of employee personnel files, labor law compliance and ensure safety and food certifications are current and properly documented Ensures staff is aware of and complies ...

Finastra

Service Delivery Manager

Mississauga, ON · On-site

The role will manage and maintain a consistent level of service and best practices to achieve ... Work to ensure timely service restoration and problem resolution of complex and/or high impact ...

Équipements Twin ltée - Toronto

Troubleshooting & Problem Resolution: Diagnose truck equipment issues and collaborate with ... Schedule and manage service appointments, ensuring efficiency and minimal wait times. Documentation ...

Équipements Twin ltée - Toronto

Troubleshooting & Problem Resolution: Diagnose truck equipment issues and collaborate with ... Schedule and manage service appointments, ensuring efficiency and minimal wait times.

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Problem Resolution Manager information

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Program Manager

SD • On-site

Gemini Industries Inc.
See more jobs at Gemini Industries Inc.external

Full-time

Re-posted 14 days ago

Job description

Location:        National Capital Region (NCR)

Clearance:      TS/SCI

Education:     Bachelor's degree

Experience:    10 years

The Program Manager provides overall management, leadership, integration, and accountability for the contract or task order in support of a defense research and development customer. The Program Manager is responsible for day-to-day contract performance, workforce execution, cost/schedule/quality management, regulatory compliance, customer communications, and integrated problem resolution. 

Specific responsibilities include but are not limited to:

  • Manage all aspects of contract and task order execution, including administration, staffing, security, training, quality assurance, deliverable tracking, and performance reporting.

  • Develop, implement, and execute plans for contract management aligned to requirements, customer priorities, regulations, and Gemini standards.

  • Plan, direct, and coordinate work activities of all personnel involved in contract performance.

  • Exercise authority for regulatory compliance and approval of contract-related expenses in accordance with company processes and contractual requirements.

  • Integrate problem resolution into ongoing work activities without degradation to fiscal integrity, mission support, or workforce efficiency.

  • Serve as the primary management interface for Government stakeholders and Gemini leadership.

  • Lead quality assurance, continuous improvement, and performance management activities.

  • Supervise personnel supporting major research and development efforts for defense organizations.

Qualifications:

The candidate must have the following qualifications:

  • Active Top Secret/SCI clearance.

  • Bachelor's degree.

  • Ten (10) years specialized experience as a Program Manager performing SETA Support of similar size, scope and complexity required.

  • At least five (5) years of demonstrated supervisory experience in planning, developing, and executing research and development (R&D) or Systems Engineering and Technical Assistance (SETA) support efforts for a DoW organization.

  • Experience developing and executing contract management plans addressing administration, security, training, quality assurance, staffing, and performance control.

  • Ability to plan, direct, coordinate, and integrate multidisciplinary personnel across all aspects of contract performance.

The following qualifications are desired:

  • Master's degree preferred

  • Experience serving as a Program Manager on a DARPA contract is highly preferred.

  • Management courses or Program Management Professional (PMP) Certification Preferred.

Travel: Occasional local and CONUS travel for customer meetings, program reviews, and contract execution.

Other Requirements:

E-Verify Notice of Participation

This employer participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization.

For more information on E-Verify, please visit: www.e-verify.gov

Employment Type: Contingent - Full-Time

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