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Problem Resolution Manager Jobs in Toronto, ON (NOW HIRING)

Royal Bank of Canada

Case Manager

Toronto, ON

Prior experience in Complaint management / problem resolution and/or communicating with external parties (i.e. Regulatory or Government Organizations) What's in it for you? We thrive on the challenge ...

Finastra

Service Delivery Manager

Mississauga, ON · On-site

The role will manage and maintain a consistent level of service and best practices to achieve ... Work to ensure timely service restoration and problem resolution of complex and/or high impact ...

IFDS

Business Operations Unit Manager

Toronto, ON · On-site

The Unit Manager is responsible formitigating and handling appropriate resolutions for incidents ... Problem Resolution * Ensure that teams are continuously seeking to improve processes both ...

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Cities near Toronto, ON with the most Problem Resolution Manager job openings:

Production Manager

Burlington, ON • On-site

Mauser Packaging Solutions
Plastics and Rubber Products Manufacturing • 5 - 10K employees
Learn more about Mauser Packaging Solutionsexternal

Full-time

Medical, Dental, PTO

Posted 25 days ago

Key responsibilities

  • Participates in safety and quality management programs and reviews related reports.

  • Implements improvements for cost reduction, quality assurance, and production, and develops action plans for problem resolution.

  • Ensures production schedules are met by coordinating with planning, operations, and maintenance, and overseeing employee training and operational decisions.

Mauser Packaging Solutions rating

7.1

Company rating: 7.1 out of 10

Based on 70 frontline employees who took The Breakroom Quiz

65th of 122 rated packaging manufacturers

Job description

Responsibilities:

  • Actively participates in the site's safety and quality management programs. 
  • Participates and practices Lean Manufacturing practices to include Six Sigma, FMEA, 8D Problem Analysis.
  • Prepares and reviews any and all production, safety and quality reports. Develops action plans with team members as needed for problem resolution.
  • Establishes and implements improvements for cost reduction, quality assurance and production.
  • Directs and assists with developmental or experimental activities.
  • Works with employees to get their input for problem resolution to production issues/efficiencies utilizing problem-solving tools and skills as needed.
  • Reviewing Key Performance Indicators (Daily, Weekly and Monthly) to ensure facility is on track to meet overall departmental objectives.
  • Meets with Planning and Operations team members to discuss production schedules and changes in the schedule that are needed. Works with supervision to ensure vacancies are covered for vacations or any absences related to fulfilling production schedule requirements.
  • Interfaces with customers and suppliers, Visits both as necessary.
  • Implements proactive and corrective maintenance practices relating all production equipment. This includes scheduling any production line maintenance (major or minor) as needed for location.
  • Develops and ensures sites have an effective preventative maintenance program and they are adhering to it.
  • Ensures plants are meeting the cycle time requirements to meet throughput objectives.
  • Ensures employees are properly trained in all aspects of their jobs to include safety, quality and production.
  • Makes decisions regarding work processes or operational plans and schedules in order to attain operational objectives.
  • Performs other duties as assigned.

Requirements:

  • Bachelor degree in engineering or operations management, Masters desired
  • Minimum of 7-10 years of experience in operations, maintenance, engineering and/or process improvement roles including managing teams of people
  • Previous experience working in a Lean environment
  • Six Sigma Green or Black Belt Certification a plus
  • Strong understanding of mechanical equipment
  • Must have Injection Molding experience
    The range is 90K-120K annually. Exact salary offered will depend on candidate's experience, skills, etc. Mauser Packaging Solutions offers a comprehensive benefits package, including medical, dental, paid time off, and other competitive benefits.
Do you want to work with people who are dedicated to innovation and making the world a better place? Do you want to build a career with a company that provides opportunities for growth and development?
Mauser Packaging Solutions is that company.
Our mission is to help our customers achieve better sustainability with their packaging. And we do that by giving our people the opportunity to do important work, solve interesting problems and be part of a diverse, forward-looking team.
At Mauser Packaging Solutions, you can be proud to work for a company that's always striving to innovate and serve customers better-and help them be better stewards of the environment.
Whether you're a seasoned professional-or just beginning your career-there's a place where you can help make a difference at Mauser Packaging Solutions. Join us!

Mauser Packaging Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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About Mauser Packaging Solutions

Sourced by ZipRecruiter

Mauser Packaging Solutions is a global leader in solutions and services across the packaging lifecycle, providing packaging worldwide to companies in industries from food, personal care, paints and chemicals.

Industry

Plastics and rubber products manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Oak Brook, IL, US

Year founded

2018

Social media

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