Problem Resolution Coordinator Jobs in Kansas (NOW HIRING)

Job Summary: Under the direction of the Vice President for Finance, plan, organize and oversee the university human resources management functions, including employee relations, strategic planning, legal compliance, compensation administration, payroll, HRIS, and faculty and staff planning and development. This position is a resource for all levels of the organization regarding employment, compensation, employee performance, benefits and other employee related issues. In addition, this position acts as liaison for university Risk Management issues with the carrier and various departments on campus.

Essential Duties and Responsibilities:

HR Related Duties and Responsibilities

• Plan, organize and oversee the university human resources management functions, including employee relations, strategic planning, legal compliance, compensation administration, HRIS and faculty and staff planning and development.
• Plan, coordinate and assist with employee relations and training activities; provide information to applicants and employees with human resources questions; conduct investigations related to human resources issues as appropriate.
• Identify issues and recommend improvements for effective Human Resources functions including benefit renewal, plan design changes, Employee Handbook and university policies and procedures.
• Plan, organize and implement compensation administration practices and procedures. This includes monitoring, setting and changing pay ranges for staff personnel, running reports for annual budget process, and coordinating pay increases/promotions.
• Develop, organize and implement performance management process.
• Administer and oversee recruitment process. An active member of the Diversity Advisory Committee (DAC).
• Plan, coordinate and oversee activities related to benefits administration. Such as: benefit renewal, coordinate with providers for problem resolution, and disseminate changes to the campus personnel.
• Plans, organizes and implements events connected to employee recognition, benefit enrollment and wellness activities, as well as Administrative Staff Assembly meetings (ASA).
• Works with the Faculty and Staff development director regarding training opportunities for staff. This includes being a member of the Faculty Welfare Committee.
• Manages Communication staff (the University Receptionist) to ensure that the university phone and reception area runs efficiently and effectively.
• Responsible to maintaining HR and Communication annual budget and expenses.
• Manage HR and communication staff.
• Explores all opportunities to maintain budgeted funds and cost saving initiatives in benefits, staffing and other areas within this position’s span of control.

Payroll Related Duties and Responsibilities

• Manage payroll staff to ensure proper payment process and all legal compliance of payroll payments for all University employees.
• Audits reports (maintains compliance) on federal withholding, state withholding, unemployment compensation as well as payroll edits each pay period.
• Facilitates improvements in payroll operations/functions by assisting in the development and maintenance of computer systems used in payroll operations.
• Completes salary survey information as needed and annually for the Integrated Postsecondary Education System (IPEDS).
• Ensures that MNU is collecting deductions from employees accurately and processes the invoices for benefit carriers and other vendor payments in a timely manner.

Risk Management Duties and Responsibilities

• Liaison for university Risk Management issues with the carrier and coordinates renewal reporting and processes with the VP for Finance.
• Works with other departments regarding Risk Management issues such as Facility Services. Reports liability claims to the carrier and works with departments with required areas of improvement.
• Serves on the Emergency Operations Plan (EOP) committee.
• Coordinates and reports worker compensation claims with the injured party and the carrier.
• Oversees approval and education for those employees, including students, that drive MNU vehicles and equipment.