1

Problem Resolution Coordinator Jobs in Kansas (NOW HIRING)

Service Coordinator

Topeka, KS · On-site

$17.50 - $22/hr

This is an excellent opportunity for someone who enjoys technology, problem-solving, communication ... Coordinate and manage service requests from initial contact through resolution * Provide ...

Service Coordinator

Topeka, KS

$18.50 - $23.50/hr

This is an excellent opportunity for someone who enjoys technology, problem-solving, communication ... Coordinate and manage service requests from initial contact through resolution * Provide ...

Service Coordinator

Topeka, KS · On-site

$17.50 - $22/hr

This is an excellent opportunity for someone who enjoys technology, problem-solving, communication ... Coordinate and manage service requests from initial contact through resolution * Provide ...

Service Coordinator

Topeka, KS · On-site

$17.50 - $22/hr

This is an excellent opportunity for someone who enjoys technology, problem-solving, communication ... Coordinate and manage service requests from initial contact through resolution * Provide ...

Participate in clinical aspects of problem resolution. * Oversee any clinical requirements related ... Work with other CES Coordinators to assure standardization of CES programs throughout the service ...

Host/Hostess

Shawnee, KS · On-site

$13.50 - $18/hr

Problem Resolution: Act as a reliable point of contact for guest concerns or complaints. Listen ... and coordinating seamless seating arrangements. Thrive in a fast-paced environment, collaborate ...

Problem Resolution: Act as a reliable point of contact for guest concerns or complaints. Listen ... and coordinating seamless seating arrangements. Thrive in a fast-paced environment, collaborate ...

Problem Resolution: Act as a reliable point of contact for guest concerns or complaints. Listen ... and coordinating seamless seating arrangements. Thrive in a fast-paced environment, collaborate ...

next page

Showing results 1-20

Problem Resolution Coordinator information

What are Problem Resolution Coordinators?

Problem Resolution Coordinators are professionals who manage and resolve issues or complaints within an organization, often acting as a liaison between customers, clients, or departments. Their primary responsibility is to identify problems, analyze their root causes, and implement effective solutions to ensure customer satisfaction and operational efficiency. They document cases, follow up with stakeholders, and strive to prevent similar issues in the future. Strong communication, analytical, and interpersonal skills are essential for success in this role.

What is the difference between Problem Resolution Coordinator vs Customer Service Representative?

AspectProblem Resolution CoordinatorCustomer Service Representative
Required CredentialsHigh school diploma; certifications in customer service or problem-solvingHigh school diploma; customer service training often preferred
Work EnvironmentOffice settings, call centers, or client-facing rolesCall centers, retail, or online support environments
Employer & Industry UsageTech, telecom, utilities, and service industriesRetail, hospitality, telecom, and service sectors
Common Search & ComparisonFocuses on resolving complex issues and coordinating solutionsHandles general customer inquiries and basic problem-solving

The Problem Resolution Coordinator typically manages complex issues requiring coordination across teams, while Customer Service Representatives handle routine inquiries and basic support. Both roles are essential in customer support but differ in scope and complexity.

How does a Problem Resolution Coordinator typically collaborate with other departments to resolve customer issues?

Problem Resolution Coordinators regularly work cross-functionally, partnering with teams such as customer service, operations, and technical support to investigate and resolve complex customer concerns. They act as a central point of contact, gathering necessary information from various departments to identify root causes and develop effective solutions. Strong communication and organizational skills are essential, as coordinators must keep all parties informed and ensure resolutions are implemented in a timely manner. This collaborative approach not only resolves immediate issues but also helps prevent similar problems in the future.

What are the key skills and qualifications needed to thrive as a Problem Resolution Coordinator, and why are they important?

To thrive as a Problem Resolution Coordinator, you need strong analytical abilities, customer service experience, and a high school diploma or equivalent, with some roles requiring additional business or administrative education. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Excellent communication, conflict resolution, and organizational skills help you efficiently address issues and maintain positive client relationships. These competencies are essential for quickly resolving problems, ensuring customer satisfaction, and supporting smooth business operations.
Treasury Coordinator - Pittsburg, KS

Treasury Coordinator - Pittsburg, KS

Watco

Pittsburg, KS • On-site

Full-time

Posted 9 hours ago


Watco rating

6.7

Company rating: 6.7 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

236th of 337 rated logistics


Job description

Treasury Coordinator - Pittsburg, KS
Job Location: Pittsburg, KS Office-Pittsburg-66762
Office Location: Onsite
Employment Type: Hourly
Job Type: Full Time
Start a Watco Career and Discover the Difference
Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role, there's one thread that ties everyone together. We're all or the same team. One Watco.
Here's what you can expect from Watco:
• Outstanding culture recognized by Forbes and Newsweek
• Competitive compensation and benefits
• Leadership and development programs offered through Watco University
• Career advancement opportunities
Job Summary
The Treasury Coordinator supports daily cash management and treasury operations, ensuring accuracy and compliance with company and accounting standards. This role manages bank transactions, reconciliations, and financial records while assisting with reporting and analysis. Strong organizational, analytical, and Excel skills are essential for success.
Essential Duties and Responsibilities
• Responsible for accurate, complete, and timely handling of cash application for all assigned profit and cost centers
• Conducts investigation, analysis, escalation, and resolution of cash application issues
• Communicates effectively with internal and external customers via phone, email, mail, or in person
• Completes W9 and electronic payment requests accurately and promptly
• Produces timely and accurate financial reports
• Maintains timely and organized filing of all cash application documentation
• Monitors compliance with accounting principles and company procedures
• Assists with annual and interim audit processes
• Identifies opportunities to streamline and enhance accounting processes
Qualifications
The Treasury Coordinator ensures accurate cash application and fraud control compliance. Strong analytical and communication skills are needed for issue resolution, reporting, and audit support. The role also involves maintaining compliance and identifying process improvements.
• Minimum of 2 years related experience and/or training
• Adhere to standard accounting principles and company procedures
• Ability to maintain confidential information
• Good analytical, organizational and problem-solving skills
• Ability to multi-task and meet strict deadlines
• Strong written and communication skills
• Excellent time management skills
• Must demonstrate self-initiative and follow-through
Education
High School or GED equivalent

What Watco employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom