Production Supervisor
Cedar Falls, IA · On-site
... coordinator, material handler, and trainer for the area of responsibility. Position ... Ability to perform problem analysis and problem resolution at a functional level. * Demonstrated ...
Production Supervisor
Cedar Falls, IA · On-site
... coordinator, material handler, and trainer for the area of responsibility. Position ... Ability to perform problem analysis and problem resolution at a functional level. * Demonstrated ...
Student Coordinator
Des Moines, IA · On-site
$5K - $20K/yr
Ability to problem-solve, network, communicate effectively, and act objectively, within CIEE and ... resolution, sales/outreach, and intercultural training. Regional Staff members work directly with ...
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Student Coordinator
Des Moines, IA · On-site
$5K - $20K/yr
Ability to problem-solve, network, communicate effectively, and act objectively, within CIEE and ... resolution, sales/outreach, and intercultural training. Regional Staff members work directly with ...
Production Supervisor - 3rd shift
Manchester, IA · On-site
$75/hr
... coordinator, material handler, and trainer for the area of responsibility. Job Duties ... Ability to perform problem analysis and problem resolution at a functional level. * Demonstrated ...
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Production Supervisor - 3rd shift
Manchester, IA · On-site
$75/hr
... coordinator, material handler, and trainer for the area of responsibility. Job Duties ... Ability to perform problem analysis and problem resolution at a functional level. * Demonstrated ...
Project Manager
Des Moines, IA · On-site
... coordinating project activities and adhering project deadlines. - Direct problem resolution, decision making, communications and other associated activities during all phases of large or medium ...
Project Manager
Des Moines, IA · On-site
... coordinating project activities and adhering project deadlines. - Direct problem resolution, decision making, communications and other associated activities during all phases of large or medium ...
Customer Success Coordinator
$16.75 - $22/hr
... problem-solving mindset, and the ability to collaborate effectively across departments. What We ... Maintain ownership of customer issues from initial contact through resolution, including escalation ...
Customer Success Coordinator
$16.75 - $22/hr
... problem-solving mindset, and the ability to collaborate effectively across departments. What We ... Maintain ownership of customer issues from initial contact through resolution, including escalation ...
Support the resolution of project issues, conflicts, and deviations from plans, working closely ... Strong problem-solving and critical-thinking skills, with the ability to proactively identify ...
Support the resolution of project issues, conflicts, and deviations from plans, working closely ... Strong problem-solving and critical-thinking skills, with the ability to proactively identify ...
... resolution. * Support internal and external audits, inspections, and reporting requirements ... Excellent organizational, communication, and problem-solving skills, with the ability to work cross ...
... resolution. * Support internal and external audits, inspections, and reporting requirements ... Excellent organizational, communication, and problem-solving skills, with the ability to work cross ...
Risk & Safety Coordinator
Perry, IA · On-site
$70K - $80K/yr
... resolution. * Support internal and external audits, inspections, and reporting requirements ... Excellent organizational, communication, and problem-solving skills, with the ability to work cross ...
Risk & Safety Coordinator
Perry, IA · On-site
$70K - $80K/yr
... resolution. * Support internal and external audits, inspections, and reporting requirements ... Excellent organizational, communication, and problem-solving skills, with the ability to work cross ...
Risk & Safety Coordinator
Perry, IA · On-site
... resolution. * Support internal and external audits, inspections, and reporting requirements ... Excellent organizational, communication, and problem-solving skills, with the ability to work cross ...
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Risk & Safety Coordinator
Perry, IA · On-site
... resolution. * Support internal and external audits, inspections, and reporting requirements ... Excellent organizational, communication, and problem-solving skills, with the ability to work cross ...
Coordinator, Customer Service
$18.25 - $23.75/hr
In this role, you will serve as a central point of coordination between sales, warehouse operations ... Strong problem solving/conflict resolution skills * Knowledge of business principles, customer ...
Coordinator, Customer Service
$18.25 - $23.75/hr
In this role, you will serve as a central point of coordination between sales, warehouse operations ... Strong problem solving/conflict resolution skills * Knowledge of business principles, customer ...
Construction Coordinator
Coggon, IA · On-site
Support the resolution of project issues, conflicts, and deviations from plans, working closely ... Strong problem-solving and critical-thinking skills, with the ability to proactively identify ...
Construction Coordinator
Coggon, IA · On-site
Support the resolution of project issues, conflicts, and deviations from plans, working closely ... Strong problem-solving and critical-thinking skills, with the ability to proactively identify ...
... issue resolution * Maintain organized records and documentation * Coordinate with internal ... Problem-solving ability and a positive attitude * Basic computer and office software proficiency ...
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... issue resolution * Maintain organized records and documentation * Coordinate with internal ... Problem-solving ability and a positive attitude * Basic computer and office software proficiency ...
Estimator
Des Moines, IA · On-site
Upon the receipt of a contract, review the scope of work and schedule, coordinating with the ... Problem Resolution: * Research and address questions as they arise to ensure the accuracy of ...
Estimator
Des Moines, IA · On-site
Upon the receipt of a contract, review the scope of work and schedule, coordinating with the ... Problem Resolution: * Research and address questions as they arise to ensure the accuracy of ...
Coordinator, Customer Service
Adel, IA · On-site
$18.25 - $23.75/hr
In this role, you will serve as a central point of coordination between sales, warehouse operations ... Strong problem solving/conflict resolution skills * Knowledge of business principles, customer ...
Coordinator, Customer Service
Adel, IA · On-site
$18.25 - $23.75/hr
In this role, you will serve as a central point of coordination between sales, warehouse operations ... Strong problem solving/conflict resolution skills * Knowledge of business principles, customer ...
Requires coordination of various aspects surrounding the studies with other departments and clinical care providers as appropriate. Assists with problem resolution. * Performs other related duties ...
Requires coordination of various aspects surrounding the studies with other departments and clinical care providers as appropriate. Assists with problem resolution. * Performs other related duties ...
Payroll Coordinator
Des Moines, IA · On-site
$22 - $29.25/hr
... resolution Qualifications • 1-3+ years of payroll experience • Experience with Workday or ... and problem-solving abilities Benefits • Medical, dental, and vision coverage • Retirement ...
New
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Payroll Coordinator
Des Moines, IA · On-site
$22 - $29.25/hr
... resolution Qualifications • 1-3+ years of payroll experience • Experience with Workday or ... and problem-solving abilities Benefits • Medical, dental, and vision coverage • Retirement ...
New
Requires coordination of various aspects surrounding the studies with other departments and clinical care providers as appropriate. Assists with problem resolution. * Performs other related duties ...
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Requires coordination of various aspects surrounding the studies with other departments and clinical care providers as appropriate. Assists with problem resolution. * Performs other related duties ...
... resolution. * Referral Monitoring: Track and monitor resident referrals to external agencies ... Advocacy & Problem-Solving: Proven ability to advocate for residents' needs and resolve issues.
... resolution. * Referral Monitoring: Track and monitor resident referrals to external agencies ... Advocacy & Problem-Solving: Proven ability to advocate for residents' needs and resolve issues.
... resolution. * Referral Monitoring: Track and monitor resident referrals to external agencies ... Advocacy & Problem-Solving: Proven ability to advocate for residents' needs and resolve issues.
... resolution. * Referral Monitoring: Track and monitor resident referrals to external agencies ... Advocacy & Problem-Solving: Proven ability to advocate for residents' needs and resolve issues.
... coordinator, material handler and trainer for area of responsibility. Essential Duties and ... Problem analysis and problem resolution at a functional level. * Demonstrated commitment to quality.
... coordinator, material handler and trainer for area of responsibility. Essential Duties and ... Problem analysis and problem resolution at a functional level. * Demonstrated commitment to quality.
Problem Resolution Coordinator information
What are Problem Resolution Coordinators?
Problem Resolution Coordinators are professionals who manage and resolve issues or complaints within an organization, often acting as a liaison between customers, clients, or departments. Their primary responsibility is to identify problems, analyze their root causes, and implement effective solutions to ensure customer satisfaction and operational efficiency. They document cases, follow up with stakeholders, and strive to prevent similar issues in the future. Strong communication, analytical, and interpersonal skills are essential for success in this role.
What is the difference between Problem Resolution Coordinator vs Customer Service Representative?
| Aspect | Problem Resolution Coordinator | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma; certifications in customer service or problem-solving | High school diploma; customer service training often preferred |
| Work Environment | Office settings, call centers, or client-facing roles | Call centers, retail, or online support environments |
| Employer & Industry Usage | Tech, telecom, utilities, and service industries | Retail, hospitality, telecom, and service sectors |
| Common Search & Comparison | Focuses on resolving complex issues and coordinating solutions | Handles general customer inquiries and basic problem-solving |
The Problem Resolution Coordinator typically manages complex issues requiring coordination across teams, while Customer Service Representatives handle routine inquiries and basic support. Both roles are essential in customer support but differ in scope and complexity.
How does a Problem Resolution Coordinator typically collaborate with other departments to resolve customer issues?
Problem Resolution Coordinators regularly work cross-functionally, partnering with teams such as customer service, operations, and technical support to investigate and resolve complex customer concerns. They act as a central point of contact, gathering necessary information from various departments to identify root causes and develop effective solutions. Strong communication and organizational skills are essential, as coordinators must keep all parties informed and ensure resolutions are implemented in a timely manner. This collaborative approach not only resolves immediate issues but also helps prevent similar problems in the future.
What are the key skills and qualifications needed to thrive as a Problem Resolution Coordinator, and why are they important?
To thrive as a Problem Resolution Coordinator, you need strong analytical abilities, customer service experience, and a high school diploma or equivalent, with some roles requiring additional business or administrative education. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Excellent communication, conflict resolution, and organizational skills help you efficiently address issues and maintain positive client relationships. These competencies are essential for quickly resolving problems, ensuring customer satisfaction, and supporting smooth business operations.
What cities in Iowa are hiring for Problem Resolution Coordinator jobs? Cities in Iowa with the most Problem Resolution Coordinator job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 20 days ago
Job description
Production Supervisor (We have full-time 1st, 2nd and 3rd Shift Openings)
The Production Supervisor will be part of the manufacturing team in support of the Director of Operations and Production Manager. Manufactures products by supervising staff; organizing and monitoring workflow; acts as a quality inspector; serves as a safety coordinator, material handler, and trainer for the area of responsibility.
Position Responsibilities:
• Complete production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring schedules; resolving problems; reporting results of the processing flow on shift production summaries.
• Accomplish manufacturing staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Maintain staff by selecting, orienting, and training employees, and developing personal growth opportunities.
• Maintain workflow by monitoring steps of the process; setting processing variables; observing control points and equipment; monitoring personnel and resources; studying methods; implementing cost reductions; developing reporting procedures and systems; facilitating corrections to malfunctions within process control points; initiating and fostering a spirit of cooperation within and between departments.
• Spends 50% of their time in direct labor in the area of responsibility.
• Identify and anticipate safety and health concerns and hazards by surveying environmental, operational, and occupational conditions.
• Act as the quality inspector for areas of responsibility; maintains quality of service by establishing and enforcing organization standards.
• Ensure that all direct and indirect materials are readily available for production team members to carry out their duties efficiently and effectively.
• Encourage production team members by helping to select, orient, and train employees; developing personal growth opportunities for team members.
• Provide manufacturing information by compiling, initiating, sorting, and analyzing production performance records and data; answer questions and respond to requests.
Requirements
* High School diploma or GED required.
* 3+ years of experience in manufacturing.
* 3+ years of Supervisory experience
* Demonstrated ability to lead and generate results through others.
* Ability to perform problem analysis and problem resolution at a functional level.
* Demonstrated commitment to quality.
* Demonstrated commitment to safety.
Benefits
The Production Supervisor will be part of the manufacturing team in support of the Director of Operations and Production Manager. Manufactures products by supervising staff; organizing and monitoring workflow; acts as a quality inspector; serves as a safety coordinator, material handler, and trainer for the area of responsibility.
Position Responsibilities:
• Complete production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring schedules; resolving problems; reporting results of the processing flow on shift production summaries.
• Accomplish manufacturing staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Maintain staff by selecting, orienting, and training employees, and developing personal growth opportunities.
• Maintain workflow by monitoring steps of the process; setting processing variables; observing control points and equipment; monitoring personnel and resources; studying methods; implementing cost reductions; developing reporting procedures and systems; facilitating corrections to malfunctions within process control points; initiating and fostering a spirit of cooperation within and between departments.
• Spends 50% of their time in direct labor in the area of responsibility.
• Identify and anticipate safety and health concerns and hazards by surveying environmental, operational, and occupational conditions.
• Act as the quality inspector for areas of responsibility; maintains quality of service by establishing and enforcing organization standards.
• Ensure that all direct and indirect materials are readily available for production team members to carry out their duties efficiently and effectively.
• Encourage production team members by helping to select, orient, and train employees; developing personal growth opportunities for team members.
• Provide manufacturing information by compiling, initiating, sorting, and analyzing production performance records and data; answer questions and respond to requests.
Requirements
* High School diploma or GED required.
* 3+ years of experience in manufacturing.
* 3+ years of Supervisory experience
* Demonstrated ability to lead and generate results through others.
* Ability to perform problem analysis and problem resolution at a functional level.
* Demonstrated commitment to quality.
* Demonstrated commitment to safety.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development