Experienced in requirements gathering (from customer team), workflow from old tools to new in: * o Problem Management * o Incident Management * o Event Management * o Change Management (FIRST ...
Experienced in requirements gathering (from customer team), workflow from old tools to new in: * o Problem Management * o Incident Management * o Event Management * o Change Management (FIRST ...
Experience with Incident, Problem, and Service Management processes * Ability to coordinate with infrastructure, application, security, and support teams for issue resolution * Strong communication ...
Quick apply
Experience with Incident, Problem, and Service Management processes * Ability to coordinate with infrastructure, application, security, and support teams for issue resolution * Strong communication ...
Incident Management Module, Problem Management Module, and Change Management Module Experience developing and documenting processes, procedures, and policies for tool usage and integration Knowledge ...
Incident Management Module, Problem Management Module, and Change Management Module Experience developing and documenting processes, procedures, and policies for tool usage and integration Knowledge ...
Network Lead
Millington, TN · On-site
$145K/yr
Working knowledge of ITIL v4 incident, change, and problem management. * S. citizenship; ability to obtain and maintain the appropriate background investigation level. Preferred qualifications * CCIE ...
Network Lead
Millington, TN · On-site
$145K/yr
Working knowledge of ITIL v4 incident, change, and problem management. * S. citizenship; ability to obtain and maintain the appropriate background investigation level. Preferred qualifications * CCIE ...
Network Lead
Millington, TN · Hybrid
$94K - $129K/yr
Working knowledge of ITIL v4 incident, change, and problem management. * S. citizenship; ability to obtain and maintain the appropriate background investigation level. Preferred qualifications * CCIE ...
Network Lead
Millington, TN · Hybrid
$94K - $129K/yr
Working knowledge of ITIL v4 incident, change, and problem management. * S. citizenship; ability to obtain and maintain the appropriate background investigation level. Preferred qualifications * CCIE ...
Network Lead
Millington, TN · On-site
Working knowledge of ITIL v4 incident, change, and problem management. * S. citizenship; ability to obtain and maintain the appropriate background investigation level. Preferred qualifications * CCIE ...
Quick apply
Network Lead
Millington, TN · On-site
Working knowledge of ITIL v4 incident, change, and problem management. * S. citizenship; ability to obtain and maintain the appropriate background investigation level. Preferred qualifications * CCIE ...
Spec, Infra Support Srvcs II
Memphis, TN · On-site
Problem Management - Strong troubleshooting and problem solving skills * Demonstrated proficiency in verbal and written communications skills * Strong commitment to customer and employee satisfaction.
Spec, Infra Support Srvcs II
Memphis, TN · On-site
Problem Management - Strong troubleshooting and problem solving skills * Demonstrated proficiency in verbal and written communications skills * Strong commitment to customer and employee satisfaction.
... problem management. * Serve as a trusted advisor to senior leadership on portfolio strategy ... Contact your manager or local HR to understand the Work Conditions and Physical requirements that ...
... problem management. * Serve as a trusted advisor to senior leadership on portfolio strategy ... Contact your manager or local HR to understand the Work Conditions and Physical requirements that ...
... problem management. * Serve as a trusted advisor to senior leadership on portfolio strategy ... Contact your manager or local HR to understand the Work Conditions and Physical requirements that ...
... problem management. * Serve as a trusted advisor to senior leadership on portfolio strategy ... Contact your manager or local HR to understand the Work Conditions and Physical requirements that ...
Site Manager
Byhalia, MS · On-site
$60K - $73K/yr
Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching, and training skills * Knowledge of Microsoft Office ...
Site Manager
Byhalia, MS · On-site
$60K - $73K/yr
Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching, and training skills * Knowledge of Microsoft Office ...
Restaurant Manager
Southaven, MS · On-site
This is an on-site role for FOH and HOH Management at Walk-On's Sports Bistreaux in Southaven, MS ... Ability to multitask and problem-solve in a fast-paced environment * Knowledge of food safety ...
Quick apply
Restaurant Manager
Southaven, MS · On-site
This is an on-site role for FOH and HOH Management at Walk-On's Sports Bistreaux in Southaven, MS ... Ability to multitask and problem-solve in a fast-paced environment * Knowledge of food safety ...
Manager
Southaven, MS · On-site
The store manager is required to regularly and customarily exercise discretion in managing the ... Strong leadership, strong communication, interpersonal, and problem-solving skills. * Adaptability ...
Manager
Southaven, MS · On-site
The store manager is required to regularly and customarily exercise discretion in managing the ... Strong leadership, strong communication, interpersonal, and problem-solving skills. * Adaptability ...
Manager
Southaven, MS · On-site
The store manager is required to regularly and customarily exercise discretion in managing the ... Strong leadership, strong communication, interpersonal, and problem-solving skills. * Adaptability ...
Quick apply
Manager
Southaven, MS · On-site
The store manager is required to regularly and customarily exercise discretion in managing the ... Strong leadership, strong communication, interpersonal, and problem-solving skills. * Adaptability ...
Engineering Manager
$115K - $155K/yr
... excellent problem-solving skills. · Innovative with a "think outside the box" mentality. · ... time management skills with a proven ability to meet deadlines. · Strong analytical and problem ...
Engineering Manager
$115K - $155K/yr
... excellent problem-solving skills. · Innovative with a "think outside the box" mentality. · ... time management skills with a proven ability to meet deadlines. · Strong analytical and problem ...
Account Manager
Memphis, TN · On-site
$55K - $70K/yr
As an Account Manager, you will be one of the direct contacts for our customers, working with both ... Strong problem-solving skills
Quick apply
Account Manager
Memphis, TN · On-site
$55K - $70K/yr
As an Account Manager, you will be one of the direct contacts for our customers, working with both ... Strong problem-solving skills
Account Manager
Collierville, TN · On-site
$65K - $77K/yr
As an Account Manager, you will be one of the direct contacts for our customers, working with both ... Strong problem-solving skills
Quick apply
Account Manager
Collierville, TN · On-site
$65K - $77K/yr
As an Account Manager, you will be one of the direct contacts for our customers, working with both ... Strong problem-solving skills
SR Manager Operations
Memphis, TN · On-site
Strategic Planning, Process Improvement and Problem Solving * Quality and safety compliance management involving company policies and procedures * Interacting with the customer on a daily basis, and ...
SR Manager Operations
Memphis, TN · On-site
Strategic Planning, Process Improvement and Problem Solving * Quality and safety compliance management involving company policies and procedures * Interacting with the customer on a daily basis, and ...
Strategic Planning, Process Improvement and Problem Solving * Quality and safety compliance management involving company policies and procedures * Interacting with the customer on a daily basis, and ...
Strategic Planning, Process Improvement and Problem Solving * Quality and safety compliance management involving company policies and procedures * Interacting with the customer on a daily basis, and ...
Account Manager
Memphis, TN · On-site
$55K - $70K/yr
As an Account Manager, you will be one of the direct contacts for our customers, working with both ... Strong problem-solving skills
Quick apply
Account Manager
Memphis, TN · On-site
$55K - $70K/yr
As an Account Manager, you will be one of the direct contacts for our customers, working with both ... Strong problem-solving skills
Account Manager
Collierville, TN · On-site
$65K - $77K/yr
As an Account Manager, you will be one of the direct contacts for our customers, working with both ... Strong problem-solving skills
Quick apply
Account Manager
Collierville, TN · On-site
$65K - $77K/yr
As an Account Manager, you will be one of the direct contacts for our customers, working with both ... Strong problem-solving skills
Problem Manager information
See Memphis, TN salary details
$33.3K is the 25th percentile. Wages below this are outliers.
$27.2K - $34.9K
32% of jobs
$34.9K - $42.7K
2% of jobs
$42.7K - $50.4K
11% of jobs
The median wage is $52.4K / yr.
$50.4K - $58.1K
22% of jobs
$58.1K - $65.8K
5% of jobs
$72.1K is the 75th percentile. Wages above this are outliers.
$65.8K - $73.6K
4% of jobs
$73.6K - $81.3K
4% of jobs
$81.3K - $89K
5% of jobs
$89K - $96.7K
6% of jobs
$96.7K - $104.5K
6% of jobs
$104.5K - $112.2K
2% of jobs
$27.2K
$59.7K
$112.2K
How much do problem manager jobs pay per year?
As of Aug 4, 2026, the average yearly pay for problem manager in Memphis, TN is $59,672.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,500.00 and $81,600.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?
To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.
What is the role of a problem manager?
A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and follow ITIL best practices to improve service stability and reduce downtime.
What are the primary challenges a problem manager faces in their day-to-day work?
Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.
What does a problem manager do?
A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.
What is a problem manager?
A problem manager is a professional responsible for identifying, analyzing, and resolving the root causes of incidents within an organization’s IT or service environment. They work to prevent recurring issues by implementing solutions and often use ITIL frameworks and tools to manage problem records and coordinate with technical teams.
What job categories do people searching Problem Manager jobs in Memphis, TN look for? The top searched job categories for Problem Manager jobs in Memphis, TN are:
What cities near Memphis, TN are hiring for Problem Manager jobs? Cities near Memphis, TN with the most Problem Manager job openings:
Job description
Job Description
Job Description
Client is looking for a consultant, preferable ITIL certified, who will work with the client to review the existing ITSM program and processes, provide gap analysis and lead the implementation of the new software and processes to provide best practices in delivering technology services and support to the client's business users.
Skill Requirements for Lead (on-site in Memphis):
- Experienced in Service Management delivery
- Experienced in ITIL
- Experienced in requirements gathering (from customer team), workflow from old tools to new in:
- o Problem Management
- o Incident Management
- o Event Management
- o Change Management (FIRST PRIORITY)
- o Incident Managemento general service management dashboards
- Workshop delivery expert
- Process Guide writer
- As-Is writer
Additional Information
Share the Profiles to dinesh@techtammina(dot)com
Contact: 703-349-1004
Job Type: Contract
Duration:6+Months
Citizenship: USC/H1B/GC
Expenses: All-inclusive
Keep the subject line with Job Title and Location
About TechTammina
Sourced by ZipRecruiter
Industry
It services
Company size
201 - 500 Employees
Headquarters location
Chantilly, VA, US
Year founded
2005