Probation Manager Jobs in Missouri (NOW HIRING)

$151,692.32 - $193,583.52 Annually

Join our team as a Probation Chief Technology Innovation Officer and lead a dynamic team driving technology, innovation, and operational excellence for the Probation Department. In this key leadership role, you will oversee information technology operations, system development, cybersecurity, and strategic initiatives that support critical public safety functions across the Department. This position requires a forward-thinking leader with a proven ability to manage complex IT environments, ensure compliance with County, State, and Department of Justice standards, and implement innovative solutions that enhance efficiency and data-driven decision-making. If you are passionate about leveraging technology to improve public service, strengthening secure systems, and leading impactful change, we invite you to guide innovation in this vital role!

The Probation Department is accepting applications to fill one full-time Probation Chief Technology Innovation Officer vacancy. This position can be home-based in Santa Barbara or Santa Maria; however, travelto both locations is required.

The County classification title is Information Technology & Business Systems Manager III. This position is At-Will and exempt from Civil Service protections.

The Probation Department's mission is to protect the community by providing information and recommendations to the courts; providing safe, secure and effective juvenile detention and treatment programs; enforcing court orders and post release community supervision conditions, requiring offender responsibility/accountability, and supporting rehabilitation; and providing victim services that include facilitating reparation and restitution to victims. For more information about the department, please visit: www.sbprobation.org

The County of Santa Barbara offers a competitive benefits package that includes the following highlighted benefits:

• Vacation: 12 to 25 days per year depending on the length of public sector employment.
• Management Leave: An annual bank of 40 hours of management leave is granted at the start of the payroll calendar year.
• Holidays: 12 days per year
• Sick Leave: 12 days of sick leave per year. Unlimited accumulation, one year of which can be converted to service credit upon retirement.
• Health Plan: Choice of medical (with vision care) and dental plan options. The County contributes 100% of the least expensive EPO employee-only premium. The County also offers flexible spending plans and other voluntary options.
• Onsite Employee Health Clinics in Santa Barbara and Santa Maria: Provides ongoing and episodic services to eligible employees and eligible dependents over the age of 5.
• Retirement: The County offers a Defined Benefit (Pension Plan). The County contributes 0.24% of base salary to a 401(a) Deferred Compensation Plan. The County also offers voluntary participation into a 457 Deferred Compensation Plan.
• Life Insurance: $20,000 Term Life Insurance
• Public California Service: Applicants from other California public sector employers may qualify for retirement reciprocity and time and service credit toward an advanced vacation accrual rate.
• New Hire Incentives: The County may provide reimbursement for reasonable relocation expenses, and at the discretion of the CEO, may provide sign-on incentives and/or time off advance accruals in the interest of attracting the best talent to the organization.

For more information on County benefits, visit: https://www.countyofsb.org/1400/Benefits-Wellness

The Probation Chief Technology Innovation Officer currently leads a unit consisting of 7 subordinate staff broken into two subunits, the first of which provides user support for the 330 employees of the Probation Department and approximately 450 devices. In addition to user support, this unit maintains equipment inventory, device imaging and replacement, website updates and maintenance, and interfaces with IT vendors. They are responsible for security practices and ensuring a secure IT environment. The second subunit includes the EDP staff who are responsible for system development, integration between new and existing systems and the development of specialized reports and databases used to support the Department.

This is the third manager level in the Information Technology & Business Systems Management job family and oversees a division or multiple programs within a department. Incumbents oversee highly complex and strategic technology services and/or business systems functions and have responsibility for significant budget/funding levels. Decision-making includes establishing work unit objectives and goals, exercising considerable discretion in selecting the method to address a problem or issue, and fostering collaboration among and between the work units supervised as well as work units under the direction of others. Positions have significant impact on the specific work units or divisions, which may have department-wide effects.

Reports to the Chief Financial and Administrative Officer. Oversees the work of a team (two or more individuals) or teams of individual contributors through subordinate managers. Exercises direct and indirect supervision over assigned management, professional, technical, and administrative staff.

The ideal candidate is an innovative leader with extensive experience in managing the full scope of IT services including hardware, software, networks, user support as well as development of databases and systems including integrations with internally developed and purchased solutions. This leader will demonstrate a proven track record of aligning mission critical IT infrastructure and systems with the operational goals of the organization.

Below is a descriptive list of the range of duties performed by employees in this classification. These examples are not intended to reflect all duties performed within the job, and not all duties listed are necessarily performed by each individual.

• Plans, organizes, directs, and oversees departmental information technology operations supporting approximately 400 devices and 350 users.
• Administers, supports, and maintains the Probation Case Management System and more than 20 internally developed business applications.
• Serves as Departmental Security Officer and ensures compliance with County, State, and Department of Justice security standards and requirements including the protection of client records and criminal offender record information.
• Supervises, trains, and evaluates professional and technical staff, including Computer Systems Specialists and Systems and Programming Analysts.
• Assigns and prioritizes work, provides technical direction, and performs performance management and personnel administration functions.
• Provides advanced technical guidance and resolves complex or escalated technical and operational issues.
• Directs the administration and security of Active Directory, Group Policy, and enterprise authentication systems.
• Plans, coordinates, and manages equipment lifecycle replacement, operating system upgrades, and infrastructure modernization initiatives.
• Oversees network architecture planning to ensure system security, reliability, and scalability.
• Directs the maintenance, troubleshooting, enhancement, and lifecycle management of web-based and Windows-based applications.
• Oversees development and delivery of operational, analytical, and management reporting to support departmental functions and decision-making.
• Evaluates business and regulatory requirements and directs development of new or enhanced software solutions to improve operational efficiency.
• Oversees and supports IIS and SQL Server environments.
• Develops and implements annual and long-term IT strategic plans aligned with departmental and County-wide objectives.
• Establishes, maintains, and updates IT policies, procedures, and standards to ensure regulatory compliance and adherence to best practices.
• Researches emerging technologies, industry trends, and best practices and recommends system and process improvements.
• Serves as technical consultant and departmental representative on County-wide committees, including the Santa Barbara County Data Sharing Committee.
• Provides technical expertise, analysis, and recommendations for multi-departmental and enterprise initiatives, including CalAIM and Reentry Planning projects.
• Oversees the development of databases and tools to track and report countywide criminal justice programs and statistics.
• Develops, administers, and monitors departmental IT budgets.
• Oversees procurement activities, contract administration, and vendor management.
• Analyzes financial and operational data and makes recommendations regarding resource allocation and cost-effective service delivery.
• Plans, leads, and manages information technology projects from initiation through implementation and completion.
• Identifies, analyzes, and resolves operational, programmatic, and system issues and communicates findings and resolutions to executive management.

The knowledge, skills, and abilities listed below may be acquired through various types of training, education, and experience. A typical way to acquire the required knowledge and abilities would be:

• Equivalent of a bachelor's degree from an accredited four-year college or university in