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Proact Jobs (NOW HIRING)

KPH Healthcare Services

Account Manager

Dallas, TX

Works under general supervision to see that the needs of ProAct clients and members are met. Build and maintain relationships with clients, brokers and consultants to maintain and grow ProAct's book ...

KPH Healthcare Services

Account Manager

Chicago, IL

Works under general supervision to see that the needs of ProAct clients and members are met. Build and maintain relationships with clients, brokers and consultants to maintain and grow ProAct's book ...

KPH Healthcare Services

Account Manager

Sunset Hills, MO · On-site +1

Works under general supervision to see that the needs of ProAct clients and members are met. Build and maintain relationships with clients, brokers and consultants to maintain and grow ProAct's book ...

Marshall Health

Therapist - PROACT

Huntington, WV · On-site

Job Responsibilities: * Works with individuals with a substance use disorder by providing a clinical assessment, formulating a plan of treatment, and conducting treatment services. Treatment services ...

marshallhealth

Therapist - PROACT

Huntington, WV

Education: Graduate from an accredited master's program in Counseling, Social Work, or Psychology preferred. Experience: Two years of experience preferably in addiction medicine. Experience in ...

marshallhealth

Therapist - PROACT

Huntington, WV

Education: Graduate from an accredited master's program in Counseling, Social Work, or Psychology preferred. Experience: Two years of experience preferably in addiction medicine. Experience in ...

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Proact information

What are the key skills and qualifications needed to thrive as a Proact IT Solutions Specialist, and why are they important?

To thrive as a Proact IT Solutions Specialist, you need a strong background in IT infrastructure, cloud services, and data management, often supported by relevant degrees or certifications such as CompTIA, Microsoft, or VMware. Familiarity with tools like VMware vSphere, Microsoft Azure, and backup solutions is typically required. Excellent problem-solving, customer service, and communication skills help you address client needs effectively and build strong relationships. These skills and qualities are crucial for delivering reliable IT solutions and maintaining client trust in a fast-evolving technology landscape.

What are some common challenges faced by IT professionals working at Proact, and how can they overcome them?

IT professionals at Proact often work on complex cloud and data center projects that require staying up-to-date with rapidly evolving technologies. Balancing multiple client requirements and delivering tailored solutions can be challenging. To overcome these challenges, team members are encouraged to participate in ongoing training, collaborate closely with colleagues, and leverage Proact's knowledge-sharing culture. Staying proactive in learning and open communication with both clients and teammates help ensure success in this dynamic environment.

What are Proact jobs?

Proact jobs typically refer to positions at Proact, a company that specializes in data center and cloud services, IT solutions, and managed services. Employees at Proact work in diverse roles such as IT consulting, cloud engineering, cybersecurity, project management, and technical support. These roles involve helping clients design, implement, and manage IT infrastructure to ensure efficient, secure, and scalable solutions. Proact values innovation, customer service, and technical expertise, making it a dynamic workplace for IT professionals. Opportunities at Proact often include career development and working with the latest technologies.

What is the difference between Proact vs Network Engineer?

AspectProactNetwork Engineer
CertificationsTypically includes certifications like Cisco, CompTIA, or vendor-specificRequires Cisco, CompTIA, or similar networking certifications
Work EnvironmentPrimarily in IT service management, consulting, and cloud solutionsFocuses on designing, implementing, and maintaining network infrastructure
Industry UsageUsed in IT service providers, cloud providers, and enterprise ITCommon in telecommunications, enterprise IT, and data centers

Proact and Network Engineer roles share overlapping certifications and work environments related to IT and networking. However, Proact typically emphasizes IT service management and cloud solutions, while Network Engineers focus on network infrastructure design and maintenance. Both roles are vital in supporting enterprise IT, but they differ in daily responsibilities and specialization areas.

What cities are hiring for Proact jobs? Cities with the most Proact job openings:
What states have the most Proact jobs? States with the most job openings for Proact jobs include:
What job categories do people searching Proact jobs look for? The top searched job categories for Proact jobs are:
Proact jobs near you
Senior Implementation Coordinator

Senior Implementation Coordinator

KPH Healthcare Services

East Syracuse, NY • On-site

$24/hr

Full-time

Posted 6 days ago

KPH Healthcare Services rating

6.8

Company rating: 6.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Overview
Scope of Responsibilities: Provide guidance, insight, and leadership during the building of new benefits, while providing top level service to ProAct clients. Works under direct supervision and follows standard procedures to accomplish assigned tasks related to the Implementation and Benefit Review Team.
Job Summary: Provides support to the Implementation Manager for all aspects of customer service, account management, quality assurance, and other administrative projects. The position will function as a lead role within Implementation and be a liaison to management and other organization leaders, while still performing the daily functions of an Implementation Coordinator. These functions include, but are not limited to, assisting with the day-today operations of Account and Client Resources of ProAct as well as coordinating and implementing the setup/support of new ProAct clients within the assigned pod structure.
Responsibilities
  • Act as the Implementation Team leader; facilitate regular meetings with the Implementation Coordinators within the pod structure.
  • Assist with managing and executing the setup of benefit designs in all appropriate systems, for new ProAct clients within the pod structure.
  • Oversee benefit changes or updates and testing for existing ProAct business in all appropriate systems.
  • Assist the Implementation Manager in coordinating client implementation assignments within the pod structure.
  • Assist with quality assurance audits on a regular basis to measure client satisfaction.
  • Assist Account and Client Resources with impact analysis review.
  • Assist Customer Service Representatives and/or Account and Client Resources with the resolution of customer service issues, requiring additional support, to ensure complete client satisfaction.
  • Coordinate, maintain, and manage the distribution of member mailings and welcome materials.
  • Collect and maintain various team metrics, providing regular reporting to the Implementation Manager and other leaders, as necessary.
  • Assist in facilitating and performing training sessions for both new and existing employees.
  • Provide support to the Implementation Manager and/or the Account and Client Resources, as needed, when communicating with external business partners.
  • Responsible for completing all mandatory and regulatory training programs.
  • Perform other duties as assigned.

Qualifications
Job Requirements:
  • Exceptional written and verbal communication skills
  • Strong PC skills including Microsoft Office

Education:
  • Required: Minimum High School Diploma or GED
  • Preferred: AS Degree or Higher in Business Administration, Marketing or related field

Experience:
  • Required: Minimum 1 year of experience with the RxSense adjudication and reporting platforms
  • Required: 2 years' experience in Customer Service
  • Preferred: 2 years' experience with Health Care, Insurance, or related field

Compensation
$24.00 per hour.
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.

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