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Pro Team Jobs (NOW HIRING)

Home Depot

Pro Experience Manager

Biloxi, MS · On-site

Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience. The Pro XM drives ...

Home Depot

PRO EXPERIENCE MANAGER

Leavenworth, WA · On-site

Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience. The Pro XM drives ...

Home Depot

Pro Experience Manager

Macon, GA · On-site

Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience. The Pro XM drives ...

Home Depot

Pro Experience Manager

Florence, SC · On-site

Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience. The Pro XM drives ...

Home Depot

Pro Experience Manager

Prescott Valley, AZ · On-site

Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience. The Pro XM drives ...

Home Depot

Pro Experience Manager

Oregon City, OR · On-site

Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience. The Pro XM drives ...

Home Depot

Pro Experience Manager

Broussard, LA · On-site

Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience. The Pro XM drives ...

Home Depot

Pro Experience Manager - Buckhead 6986

Atlanta, GA · On-site

$109K - $112K/yr

Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience. The Pro XM drives ...

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How much do pro team jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for pro team in the United States is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a professional sports team member, and why are they important?

To thrive as a Professional Sports Team Member, you need exceptional athletic ability, deep understanding of game strategy, and typically experience at collegiate or elite youth levels. Familiarity with sports-specific analytics software, video analysis tools, and rigorous training regimens is often required. Strong teamwork, discipline, resilience, and communication skills set outstanding athletes apart. These attributes are critical to achieving peak performance, fostering collaboration, and consistently succeeding in a highly competitive environment.

What is the difference between Pro Team vs Technician?

AspectPro TeamTechnician
Required CredentialsCertifications, specialized trainingTechnical certifications, licenses
Work EnvironmentTeam-based, collaborative projectsIndividual-focused, hands-on tasks
Employer & Industry UsageConstruction, manufacturing, sportsElectronics, automotive, machinery

Pro Team members typically work in collaborative environments requiring certifications and specialized training, often in construction or sports industries. Technicians focus on technical, hands-on tasks with relevant licenses, mainly in electronics or automotive sectors. While both roles require technical skills, Pro Teams emphasize teamwork and project collaboration, whereas Technicians focus on individual technical expertise.

What is a pro team?

A Pro Team typically refers to a professional group of athletes, gamers, or specialists who compete, perform, or work together at the highest level in their field. These teams are often sponsored, receive compensation, and participate in organized leagues, tournaments, or events. Members of a Pro Team usually have advanced skills, experience, and often represent brands or organizations. The exact nature of a Pro Team can vary depending on the industry—such as sports, esports, or specialized professions—but the core idea is a team of professionals working collaboratively to achieve top results.

How does a member of a pro team typically collaborate with other departments within an organization?

As a member of a Pro Team, you’ll often work cross-functionally with teams such as sales, marketing, and customer support to deliver high-quality solutions tailored to client needs. Regular communication and coordination are key, as you may be involved in project meetings, brainstorming sessions, and joint problem-solving activities. Building strong relationships with colleagues across departments helps ensure projects are delivered efficiently and client expectations are met. This collaborative environment also provides opportunities to learn from other professionals and broaden your skillset.
More about Pro Team jobs
What states have the most Pro Team jobs? States with the most job openings for Pro Team jobs include:
What job categories do people searching Pro Team jobs look for? The top searched job categories for Pro Team jobs are:
Pro Team jobs near you
Infographic showing various Pro Team job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,866 per year, or $21.6 per hour.

Pro Experience Manager

Home Depot

Biloxi, MS • On-site

Full-time

Posted 20 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,417 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
Pro Experience Managers (Pro XM) are members of the store leadership team responsible for overseeing the execution of store standards, including customer service, department readiness, and operational processes. Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience. The Pro XM drives efficient Pro customer flow, enforces Pro standards, and ensures deliveries are on-time and complete. The Pro XM executes safe opening and closing processes and performs Manager on Duty (MOD) responsibilities strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. They coach and train associates on company policies, safety procedures, and customer service. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. They also collaborate with Store Leaders, Outside Sales, and Specialty Managers to provide input on Pro strategies. This position requires strict adherence to all timekeeping and break policies. The Pro XM upholds all company policies and champions a safe working environment by correcting hazards, ensuring associates complete safety training, and working safely to protect themselves, co-workers, and customers.
Key Responsibilities:
  • 30% - Customer Service / Experience - Service Leadership: Service Leadership: Champion the GET culture by working alongside the team to model service standards and provide real-time coaching on customer interactions. Pro Experience: Actively manage the Pro area to minimize wait times, ensuring carts, signage, and equipment are always available for Pro customers. Inventory Execution: Walk the Top 10 Pro Classes daily to ensure on-shelf availability and job-lot quantities, partnering with ASMs to address gaps. Order Quality: Validate all Will Calls & Deliveries at the start of every shift to ensure accuracy, quality, and on-time completion. Resolution: Promptly resolve customer concerns to ensure satisfaction, escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers.
  • 30% - People - Talent Acquisition: Assist with recruitment and interviews to provide input to the Store Manager/ASM. Training Compliance: Ensure Pro Team Knowledge Depot (KD) training is current and drive engagement with hdPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching & Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Employee Relations: Champion "Voice of the Associate" initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Staffing & Coverage: Monitor Pro Department staffing to address immediate coverage and and manage attendance variances. Accountability: Enforce THD policies and hold associates accountable for operational standards and behavioral expectations
  • 15% -Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines. Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.
  • 25%- Shared Manager on Duty - Opening & Closing Operations: Perform all Opening/Closing duties, including securing the building, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution & Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.

Direct Manager/Direct Reports:
  • This Position typically Reports to Specialty ASM or Pro ASM
  • This position has 4 Direct Reports

Travel Requirements:
  • No travel required

Physical Requirements:
  • Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.

Working Conditions:
  • Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes, or odors

Minimum Qualifications:
  • Must be 18 years of age or older
  • Must be legally permitted to work in the United States
  • Ability to work a flexible schedule, including nights, weekends, and overtime as needed.
  • 1 year of relevant work experience, including management of people and retail operations.

Preferred Qualifications:
  • At least 1 year prior merchandising and/or operational experience.
  • At least 1 year leadership experience, preferably big box retail.
  • Knowledge of the home improvement industry.

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:
  • No additional education

Minimum Years of Work Experience:
  • 2 + years of previous related work experience

Preferred Years of Work Experience:
  • No additional years of experience

Minimum Leadership Experience:
  • 1+ year of previous leadership Experience

Preferred Leadership Experience:
  • 1+ year of previous leadership Experience

Certifications:
  • None

Competencies:
  • Decision Quality
  • Self-Development
  • Situational Adaptability
  • Customer Focus
  • Manages Conflict
  • Develops Talent
  • Manages Conflict

What Home Depot employees say

Pay

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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