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Pro Account Representative Jobs (NOW HIRING)

3M HEALTHCARE

Lowes Pro Account Manager

Dalton, GA · On-site

Job TitleLowesPro Account ManagerPosition Overview The Pro Account Manager is responsible for ... This role focuses on supporting outside sales reps (OSRs), managing complex quoting workflows, and ...

Guitar Center

GC Pro Account Manager

Los Angeles, CA · On-site

GC Pro Account Manager- Outside Sales The purpose of the GC Pro Account Manager is to cultivate new ... Continual learning of new products and services to best represent the company to potential clients.

Pro Mach, Inc.

Account Representative

Oconomowoc, WI · On-site

At CL&D, our Account Representatives help connect our customers with the internal teams responsible ... Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United ...

Pro Solutions Group

Be Seen First

Account Sales Representative (Entry Level)

Nashville, TN · On-site

$46K - $58K/yr (+ commission)

Entry Level Account Sales Representative Launch Your Career with Pro Solutions Group Looking for ... At Pro Solutions Group , we're helping motivated individuals build real careers from the ground up.

Pro Solutions Group

Be Seen First

Account Sales Representative (Entry Level)

Nashville, TN · On-site

$46K - $58K/yr (+ commission)

Entry Level Account Sales Representative Launch Your Career with Pro Solutions Group Looking for ... At Pro Solutions Group , we're helping motivated individuals build real careers from the ground up.

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Pro Account Representative information

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$26K

$56.4K

$92K

How much do pro account representative jobs pay per year?

As of Sep 9, 2026, the average yearly pay for pro account representative in the United States is $56,411.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $70,500.00 per year, depending on experience, location, and employer.

What is a pro account representative?

A Pro Account Representative is responsible for managing relationships with professional customers, such as contractors, businesses, and frequent buyers. They help clients find the right products, provide pricing and quotes, and ensure a smooth purchasing experience. Additionally, they may handle account management, resolve issues, and support sales growth by building strong customer relationships.

What are the key skills and qualifications needed to thrive as a pro account representative?

To thrive as a Pro Account Representative, you need strong sales skills, customer relationship management experience, and a background in account management or a related field. Familiarity with CRM platforms like Salesforce, order processing systems, and industry-specific sales tools is commonly required. Excellent communication, problem-solving abilities, and a proactive approach to client needs are essential for standing out. These skills are vital for effectively managing professional accounts, exceeding sales targets, and building lasting customer partnerships.

What are typical challenges faced by pro account representatives in their daily work?

Pro Account Representatives often encounter challenges such as balancing multiple client accounts while ensuring each receives personalized attention and timely service. Managing high-volume workloads, responding quickly to urgent client inquiries, and negotiating pricing or service agreements can be demanding, especially during peak business periods. Success in this role requires strong organizational skills and the ability to prioritize tasks effectively. Team collaboration is also important, as you’ll regularly work with sales, operations, and customer service teams to meet client needs and resolve issues efficiently.

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Pro Account Representative jobs near you
Infographic showing various Pro Account Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 75% Physical, 1% Hybrid, and 24% Remote job distribution, with an average salary of $56,411 per year, or $27.1 per hour.

Pro Account Services (PAS) Representative

Salt Lake City, UT • On-site

Petzl
11 - 50 employees
Learn more about Petzlexternal

$21.50/hr

Full-time

Medical, Retirement, PTO

Posted 13 days ago

Key responsibilities

  • Ensure fast and accurate processing of customer orders and respond promptly to inquiries.

  • Build and maintain strong relationships with clients, including retailers and end users, to promote customer loyalty.

  • Coordinate with internal departments and external partners to manage order revisions, monitor order anomalies, and ensure seamless order management.

Job description

Petzl America is currently looking for an Account Services Representative to work in our Professional Division. If you seek a long term account management/customer service role; project a positive attitude; are a skillful communicator, in writing, in person and over the phone; possess superior accuracy & proofreading skills; thrive in a fast paced environment; have a strong technical aptitude and have a personal interest in Petzl gear and its applications, this could be the position for you. Experience with SAP, Salesforce & familiarity with Petzl's Professional product line are preferred.
The Pro Account Services Representative plays a critical role in delivering exceptional customer service and supporting Petzl's Pro Division sales efforts across the United States and/or Canada. Acting as the first point of contact for customer inquiries-including pricing, products, and scheduling-this individual will ensure fast and accurate order processing, clear communication, and collaborative issue resolution with internal departments.
By building and maintaining strong relationships with dealers, retail staff, and end consumers, the Pro Account Services Representative promotes customer loyalty and brand trust. The position works closely with Petzl sales representatives, internal departments, and external partners to ensure accurate information flow and seamless order management.
Key responsibilities include:
Customer Service & Sales Support
  • Ensure delivery of excellent customer service through fast, accurate processing of orders and timely responses to inquiries.
  • Serve as the first point of contact for general questions regarding pricing, products, scheduling, delivery, and order status.
  • Build and maintain strong business relationships with clients to encourage repeat business and loyalty to the Petzl brand.
  • Provide product and technical information to retailers and end users to support purchasing decisions and application knowledge.
  • Respond promptly to calls, emails, voicemails, and all customer inquiries.

Order Management
  • Process customer orders with accuracy and timeliness.
  • Manage order revisions and confirm changes with customers as needed.
  • Optimize order consolidation for efficient shipping and receiving.
  • Proactively communicate allocation timelines, deadlines for modifications, and order status updates.
  • Monitor and correct daily order anomalies to improve operational efficiency across the organization.
  • Accurately process bids and quotes, and actively manage backorders to ensure timely delivery and appropriate carrier settings.
  • Minimize cancellations and chargebacks through effective order oversight.

Account / Customer Management
  • Maintain accurate records in Salesforce; flag updates or corrections for the appropriate teams.
  • Open and manage Customer Care files for any incoming order issues or errors.
  • Develop and document account-specific procedures and ensure cross-training with at least one other team member for continuity during absences.
  • Communicate account updates, credit status, and other critical information to customers as needed.

Interdepartmental Collaboration
  • Work with the Vendor Compliance Specialist on special order allocations.
  • Coordinate with the Inventory Manager on large or exceptional orders.
  • Partner with the Distribution Center for special shipping arrangements.
  • Resolve credit hold issues in collaboration with the Finance team.
  • Support the Sales team in achieving or exceeding sales targets by ensuring customer satisfaction and operational excellence.

The preferred start date will be as soon as possible. The position is full-time, non-exempt and qualifies for full health and welfare benefits, including a generous paid time off policy, a profit sharing plan, a 401(k) plan with match, and an extensive list of perks along with the opportunity to work a hybrid schedule of 3 days in office, 2 days working from home once training is complete. Our workplace environment and policies truly reflect our commitment to being a great place to work.
Our Platinum LEED certified building is located at 2929 Decker Lake Drive, Salt Lake City, UT.

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