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Prn Customer Service Representative Jobs in Springfield, VA

Kolb Electric, Inc

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

Kolb Electric, Inc

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

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All JobsPrn Customer Service Representative JobsPrn Customer Service Representative Jobs in Springfield, VA

Prn Customer Service Representative information

See Springfield, VA salary details

$10

$19

$28

How much do prn customer service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for prn customer service representative in Springfield, VA is $19.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is a PRN customer service representative?

A PRN Customer Service Representative is a customer service professional who works on an 'as needed' or per diem basis, rather than holding a regular full-time or part-time schedule. PRN stands for 'pro re nata,' a Latin term meaning 'as the situation demands.' These representatives typically fill in during busy periods, staff shortages, or special projects, providing support by answering inquiries, resolving issues, and ensuring customer satisfaction. Their flexible work arrangement allows employers to manage fluctuating workloads effectively while offering employees greater schedule flexibility.

What is the difference between Prn Customer Service Representative vs Part-Time Customer Service Representative?

AspectPrn Customer Service RepresentativePart-Time Customer Service Representative
Work ScheduleAs needed, irregular hoursScheduled hours, fewer than full-time
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentCall centers, healthcare settings, retailCall centers, retail, healthcare
Employer UsageHealthcare facilities, hospitals, clinicsRetail stores, service providers, healthcare

Prn Customer Service Representatives work on an as-needed basis with irregular hours, often in healthcare or customer service settings, requiring similar credentials as part-time roles. Part-Time Customer Service Representatives have scheduled hours but fewer than full-time, working in various industries. Both roles focus on customer interaction but differ mainly in scheduling flexibility and work hours.

What are the key skills and qualifications needed to thrive as a PRN customer service representative?

To thrive as a PRN Customer Service Representative, you need excellent communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sometimes healthcare-related databases is often required. Patience, adaptability, and strong interpersonal skills help you effectively handle diverse customer interactions and shifting schedules. These skills ensure timely, effective support and positive experiences, which are crucial for customer satisfaction and organizational success.

What are the unique challenges of working as a PRN customer service representative compared to a full-time role?

As a PRN (pro re nata or 'as needed') Customer Service Representative, you may face unique challenges such as adjusting quickly to varying shifts, adapting to different team members, and staying up-to-date with company procedures despite an irregular schedule. PRN roles often require strong self-motivation and flexibility, as you may be called in during peak times or to cover absences on short notice. However, this position offers valuable experience and networking opportunities, and it can serve as a stepping stone toward more permanent roles within the organization.
What cities near Springfield, VA are hiring for Prn Customer Service Representative jobs? Cities near Springfield, VA with the most Prn Customer Service Representative job openings:
Prn Customer Service Representative jobs near you
Infographic showing various Prn Customer Service Representative job openings in Springfield, VA as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $40,838 per year, or $19.6 per hour.

Customer Service Representative (CSR)

Burjline Builders

Washington, DC • On-site

$18 - $24.50/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Representative (CSR)

We are seeking a dedicated and professional Customer Service Representative (CSR) to join our team at SelectUSA. This is a FULL_TIME position based in Washington, District of Columbia, United States. As a vital part of the U.S. Department of Commerce, SelectUSA's mission is to promote and facilitate business investment into the United States. Since our inception, we have facilitated over $400 billion in investment, creating and retaining more than 270,000 jobs. The successful candidate will be the first point of contact for businesses and stakeholders, playing a crucial role in supporting our mission to strengthen the U.S. economy. You will provide exemplary service and essential information to a diverse, international audience, directly contributing to our continued success.

Responsibilities

  • Serve as the primary point of contact for inbound enquiries from businesses, investors, and economic development organisations via phone, email, and web platforms.
  • Provide accurate and timely information regarding SelectUSA's services, the U.S. investment climate, and relevant federal programmes.
  • Carefully assess the nature of enquiries and escalate complex issues to the appropriate specialists or partner government entities.
  • Maintain detailed and accurate records of all client interactions and communications within our CRM system.
  • Assist with administrative tasks to support the wider team, including data entry, report generation, and scheduling.
  • Support the organisation and execution of events, webinars, and investment missions.
  • Liaise with internal teams to ensure a seamless and professional experience for all stakeholders.

Qualifications

  • Proven experience in a customer service, client relations, or administrative role, preferably within a professional or corporate environment.
  • Exceptional written and verbal communication skills, with a talent for conveying information clearly and concisely.
  • Strong organisational skills with the ability to manage multiple priorities and meet deadlines effectively.
  • Excellent attention to detail and a commitment to maintaining high standards of accuracy.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience using CRM software.
  • A professional, proactive, and customer-focused approach.
  • A degree in Business, Communications, International Relations, or a related field is desirable but not essential.
  • Knowledge of economic development or international business would be a significant advantage.

Benefits

  • A competitive salary and a comprehensive benefits package.
  • Opportunities for professional development and continuous learning.
  • A collaborative and supportive work environment at the heart of the U.S. government's economic initiatives.
  • The unique opportunity to contribute to a mission-driven organisation that has a tangible impact on job creation and economic growth in the United States.

Apply