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Privacy Professional Jobs in Quebec (NOW HIRING)

Intelcom

Senior Legal Counsel

Montreal, QC · On-site

Advise on cybersecurity and privacy matters, including the maintenance of our data protection ... Full professional proficiency in French and English, both spoken and written. Why Join Us? At ...

Caeus

Specialist, Ethics and Compliance

Montreal, QC · On-site

From HR professionals who shape our culture, to IT innovators driving technological advancements ... We are seeking a handson, experienced Specialist, Ethics, Compliance & Privacy to support our ...

Acosta

Financial Retail Merchandiser

Sherbrooke, QC · On-site

We are seeking serious and professional candidates to join our team, carry out merchandising ... By applying, you agree to our Privacy Policy and Terms and Conditions of Use. #DiscoverYourPath

SNC-Lavalin

Make the most of diverse opportunities for training and professional development to grow your ... Additional information AtkinsRealis cares about your privacy. AtkinsRealis and other subsidiary or ...

SNC-Lavalin

Make the most of diverse opportunities for training and professional development to grow your ... Additional information AtkinsRealis cares about your privacy. AtkinsRealis and other subsidiary or ...

Acosta

Reset Merchandiser

Rimouski, QC · On-site

... value-driven professionals committed to an unmatched level of trust and transparency in the ... By applying, you agree to our Privacy Policy and Terms and Conditions of Use. #DiscoverYourPath

Aviso Wealth

Bilingual Account Officer

Montreal, QC · On-site

Working with talented and energetic professionals who exemplify our values every day, you will ... Further information is available on the Privacy link on our Career Page - Privacy Policies Equal ...

SNC-Lavalin

Make the most of diverse opportunities for training and professional development to grow your ... Additional information AtkinsRealis cares about your privacy. AtkinsRealis and other subsidiary or ...

Aviso Wealth

Bilingual Account Officer

Montreal, QC · On-site

Working with talented and energetic professionals who exemplify our values every day, you will ... Further information is available on the Privacy link on our Career Page - Privacy Policies Equal ...

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Showing results 21-40

All JobsPrivacy Professional JobsPrivacy Professional Jobs in Quebec

Privacy Professional information

How do you become a privacy professional?

To become a privacy professional, individuals typically pursue a relevant bachelor's degree such as in information technology, law, or cybersecurity, and gain experience in data protection or compliance. Earning certifications like Certified Information Privacy Professional (CIPP) or Certified Information Privacy Manager (CIPM) can enhance credentials and job prospects in the field.

What are the key skills and qualifications needed to thrive as a privacy professional, and why are they important?

To thrive as a Privacy Professional, you generally need a strong understanding of data protection laws, risk management, and often a degree in law, IT, or a related field. Familiarity with privacy management tools, data mapping software, and certifications like CIPP or CIPM are commonly required. Excellent communication, attention to detail, and problem-solving skills set top candidates apart in this role. These skills ensure organizations remain compliant with regulations, safeguard sensitive information, and build trust with clients and stakeholders.

What is a privacy professional?

Privacy Professionals are experts who help organizations manage personal data in compliance with privacy laws and regulations such as GDPR, CCPA, and others. Their responsibilities include developing privacy policies, conducting risk assessments, ensuring data protection measures are in place, and training staff on privacy best practices. They serve as a bridge between legal requirements and business operations, safeguarding sensitive information and building trust with customers. Privacy Professionals often hold certifications like CIPP or CIPM to demonstrate their expertise in the field.

What are common privacy professional job titles?

Common job titles for privacy professionals include Privacy Analyst, Privacy Officer, Data Protection Officer, Privacy Consultant, and Privacy Engineer. These roles often require knowledge of data privacy laws, risk management, and familiarity with privacy tools and frameworks such as GDPR, CCPA, and ISO standards.

Are privacy professional jobs in demand?

Privacy professional jobs are in high demand due to increasing data protection regulations and growing concerns over data security. These roles often require knowledge of privacy laws, risk management, and familiarity with tools like data mapping and compliance frameworks, making them valuable in various industries including technology, healthcare, and finance.

What are some common challenges privacy professionals face when balancing compliance with business objectives?

Privacy Professionals often navigate the challenge of aligning regulatory compliance with the organization’s strategic goals. They must interpret complex privacy laws and design practical policies that both protect user data and support business innovation. Collaborating closely with legal, IT, and business teams, they often mediate between the need for robust privacy controls and the desire for efficient data use. This requires strong communication skills and the ability to provide solutions that satisfy both regulatory demands and operational needs.

What are popular job titles related to Privacy Professional jobs in Quebec?

For Privacy Professional jobs in Quebec, the most frequently searched job titles are:

Privacy Professional jobs near you
Infographic showing various Privacy Professional job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Call Center & Contact Center Professionals

Hire Resolve.com

Montreal, QC • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 10 days ago

Job description

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM), customer experience (CX), and performance optimisation—with progression toward senior leadership roles (Senior Manager, Head of Contact Centre, and Director-level positions).

Key Responsibilities
  • Lead and optimise day-to-day contact centre operations across voice, email, chat, and digital channels
  • Manage team leaders/supervisors and drive performance through coaching, KPIs, and structured scorecards
  • Improve customer experience outcomes (CSAT, NPS, first contact resolution) while balancing efficiency and service levels
  • Partner with WFM to manage forecasting, scheduling, real-time adherence, occupancy, and capacity planning
  • Implement QA frameworks, calibration routines, and root-cause analysis to improve consistency and compliance
  • Oversee onboarding, training, and knowledge management to maintain service readiness and quality standards
  • Deliver performance reporting (AHT, ASA, abandonment, conversion, complaints, attrition) with actionable improvement plans
  • Support contact centre technology adoption (CRM, CCaaS/telephony platforms, diallers, QA tools, analytics/BI reporting)
  • Ensure appropriate privacy and data-handling practices aligned with PIPEDA (and provincial equivalents where applicable)
  • Promote a safe workplace aligned with applicable health and safety expectations (province/territory dependent)

Requirements

  • Education/qualifications: Secondary school completion typically required; college diploma or bachelor’s degree (Business, Communications, Operations, Analytics, or related) is an asset. Equivalent experience is considered
  • Experience: Typically 6–12+ years in call centre/contact centre environments, including 3–6+ years in leadership or specialist ownership (Team Lead, Contact Centre Manager, Operations Manager, WFM/QA/Training Manager, Senior Manager)
  • Core capabilities:
    • People leadership, coaching, performance management, and change delivery
    • KPI-led operations management and continuous improvement (Lean/Six Sigma exposure is beneficial)
    • WFM fundamentals (forecasting, scheduling, real-time management, adherence)
    • Quality assurance, training design, escalation/complaints management, and CX improvement
    • Strong stakeholder management across Operations, IT, Compliance, Sales, and HR
  • Systems/tools (varies by role): CRM and case management (e.g., Salesforce, Zendesk, ServiceNow), CCaaS/telephony platforms, diallers, WFM tools, QA platforms, and reporting (Excel/Google Sheets; BI tools)

Benefits

  • Extended Healthcare Plan (Medical, Disability, Dental & Vision)
  • RPP - Group RRSP
  • Group Life - AD&D - Critical Illness Insurance
  • Paid Time Off Benefits
  • Training & Development