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Principle Choice Solutions Llc Jobs (NOW HIRING)

Switchboard Operator

Boyers, PA ยท On-site

$16.25 - $20.75/hr

PRINCIPLE CHOICE SOLUTIONS Switchboard Operator POSITION PURPOSE The Switchboard Operator serves as the primary point of contact for incoming calls to a federal customer and is responsible for ...

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Principle Choice Solutions Llc information

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree include roles such as commercial truck drivers, real estate brokers, sales managers, and certain skilled trades like electricians or plumbers. These positions often require specialized training, certifications, or experience but do not necessarily require a college degree.

What is principle choice solution LLC?

Principle Choice Solutions LLC is a company that provides consulting and staffing services, often related to business solutions and workforce management. Job roles within such companies may require skills in client communication, project management, and industry-specific knowledge.

What is the typical work environment and team structure like at Principle Choice Solutions LLC?

At Principle Choice Solutions LLC, employees typically work in collaborative teams that are focused on delivering client-centered solutions in industries such as healthcare, technology, and business consulting. The work environment emphasizes open communication, continuous learning, and adaptability, as projects often require cross-functional collaboration and problem-solving. Team members are encouraged to share knowledge and insights, contributing to a supportive atmosphere where professional development is valued. This structure provides ample opportunities to gain exposure to various projects and advance within the company.

What is Principle Choice Solutions LLC?

Principle Choice Solutions LLC is a management consulting and services company that provides solutions in areas such as business strategy, operations, IT support, and healthcare management. The company partners with government, healthcare, and commercial clients to deliver tailored consulting, staffing, and administrative services. Their goal is to help organizations improve efficiency, compliance, and performance through expert guidance and support.

What are the key skills and qualifications needed to thrive as a Principal Consultant at Choice Solutions LLC, and why are they important?

To thrive as a Principal Consultant at Choice Solutions LLC, you need deep expertise in business strategy, project management, and industry-specific knowledge, often supported by an advanced degree and significant consulting experience. Familiarity with enterprise software platforms, data analytics tools, and relevant certifications such as PMP or Six Sigma is typically required. Exceptional leadership, client relationship management, and problem-solving abilities are crucial soft skills. These competencies enable consultants to deliver high-impact solutions, drive client satisfaction, and ensure project success.

Is principle choice solutions a good company?

Principle Choice Solutions LLC is a staffing and consulting firm that provides employment opportunities in various industries. The company's reputation can vary based on individual experiences and reviews, so job seekers should research specific roles and read employee feedback to assess its suitability.

What is the difference between Principle Choice Solutions Llc vs Network Administrator?

AspectPrinciple Choice Solutions LlcNetwork Administrator
CertificationsVaries, often includes project management and industry-specific certificationsTypically requires CompTIA Network+, Cisco CCNA, or similar
Work EnvironmentOffice-based, client sites, or remote depending on projectsOffice setting, data centers, or client sites
Industry UsageConsulting, technology services, and solutions providersIT departments across various industries
Common Search/ComparisonOften compared for project management and consulting rolesCompared for technical network management roles

Principle Choice Solutions Llc typically focuses on consulting and project management within the technology sector, requiring a broad skill set and certifications. Network Administrators specialize in managing and maintaining computer networks, often requiring specific networking certifications. While both roles operate within the tech industry, Principle Choice Solutions Llc offers broader consulting services, whereas Network Administrators focus on technical network infrastructure management.

What is the 3 month rule for jobs?

The 3 month rule in a job context, including roles at Principle Choice Solutions LLC, often refers to a probationary period during which an employee's performance is evaluated before becoming a permanent staff member. During this time, employers may assess skills, reliability, and fit for the position, and some companies implement policies related to probation periods or trial employment phases. It is important for job seekers to clarify specific policies with the employer or review the employment agreement for details.
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Infographic showing various Principle Choice Solutions Llc job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Switchboard Operator

Switchboard Operator

Principle Choice Solutions LLC

Atlanta, GA โ€ข On-site

$17.98/hr

Full-time

Posted 7 days ago


Job description

PRINCIPLE CHOICE SOLUTIONS
Switchboard Operator

POSITION PURPOSE
The Switchboard Operator serves as the primary point of contact for incoming calls to a federal customer and is responsible for operating a multi-line telephone console, routing callers to the appropriate offices or personnel, providing approved directory and general information assistance, and supporting emergency notification protocols. The position ensures callers receive professional, timely, and accurate assistance while supporting uninterrupted communications operations.
ORGANIZATION
This position reports to the Site Supervisor or Program Manager.
The Switchboard Operator supports federal facility operations and serves as a communication hub between the public, agency personnel, contractor staff, emergency responders, and designated duty officers.
ESSENTIAL FUNCTIONS
  • Answer a high volume of incoming calls promptly, professionally, and in accordance with customer greeting and etiquette standards.
  • Screen callers to determine the nature of requests and route calls to the appropriate government office, contractor point of contact, or voicemail box.
  • Provide accurate general information including office hours, contact information, extensions, and facility information using approved directories and resources.
  • Operate and manage multi-line VoIP or PBX telephone systems, including transferring, conferencing, holding, and paging functions.
  • Support after-hours, overnight, weekend, and holiday coverage requirements as required by contract operations.
  • Maintain and update telephone directories, extension lists, on-call rosters, and duty officer contact lists.
  • Coordinate with directory administrators to ensure staffing and contact information remains accurate and current.
  • Track call volume, misrouted calls, and directory errors for operational reporting and continuous improvement efforts.
  • Serve as the initial point of contact for emergency calls received through the switchboard and follow established Emergency Action Plan procedures.
  • Initiate authorized paging, overhead announcements, and mass-notification procedures during emergency situations.
  • Notify designated duty officers, Facility Security Officers, emergency responders, and other personnel in accordance with site protocols.
  • Maintain accurate logs and records for emergency, medical, safety, and security-related calls.
  • Provide backup receptionist or visitor support functions when assigned.
  • Maintain confidentiality of caller information and internal directory information.
  • Comply with all site security requirements, telecommunications policies, customer rules, and company standards of conduct.
  • Report suspicious calls, bomb threats, harassment concerns, adverse information, or security incidents in accordance with site procedures and federal guidance.
  • Perform other related duties as assigned to support communications and facility operations.

KNOWLEDGE & EXPERIENCE
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  • Employment is contingent upon obtaining and maintaining a favorable Tier 1 background investigation (SF 85) and HSPD-12 Personnel Identity Verification (PIV) or Common Access Card (CAC) credential and enrollment in the Continuous Vetting (CV) program.
  • High school diploma or equivalent required.
  • Minimum one year of experience operating a multi-line telephone system, reception desk, call center console, or similar communications position.
  • Strong customer-service skills with a professional, courteous, and articulate speaking voice.
  • Ability to type at least 30 words per minute and navigate directories and software systems while actively handling calls.
  • Basic proficiency with Microsoft Outlook, Microsoft Teams, and web-based directory applications.
  • Ability to remain calm and follow procedures during high-volume or emergency call situations.
  • Familiarity with VoIP, PBX, Cisco, Avaya, Teams Calling, or similar communications systems is preferred.
  • Experience supporting a federal facility, military installation, courthouse, healthcare facility, or government agency is preferred.
  • Must be a U.S. citizen; work sponsorship is not available due to federal security restrictions.

MACHINES & EQUIPMENT
The incumbent must be able to effectively operate multi-line telephone consoles, PBX or VoIP communication systems, headsets, paging systems, directory applications, computers, printers, scanners, and other office equipment required to perform assigned duties. The position may also utilize emergency notification systems, call-logging software, and facility communication platforms.
PHYSICAL REQUIREMENTS
Must be able to lift and carry up to 20 pounds.
Must be able to sit for extended periods while operating a switchboard console, answering calls, wearing a headset, and utilizing computer systems. Frequent keyboard use, telephone communication, and console operation are required.
WORKING CONDITIONS
The incumbent works in a remote, telework, hybrid, or office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise. Routine periods of computer use, data entry, record review, case processing, and telephone communication are required.
The position may support fluctuating workloads, expedited requests, changing investigative requirements, and future technology implementations as operational needs require.
The incumbent works in a standard office, communications center, reception area, or federal facility environment.
The position may require shift work, including evenings, nights, weekends, and holidays, depending on contract coverage requirements.
Security, privacy, emergency response, workplace safety, and telecommunications training will be provided as part of this role. Employees are expected to comply with all contract security requirements, credentialing requirements, and facility access requirements.
The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Principle Choice Solutions isย an equal opportunity employer, and all qualified applicants will receive consideration for employmentย without regard to race, color, religion, age, sex, parental status, national origin, disability, genetic information, political affiliation, protected veteran status, sexual orientation, gender identity or expression, or any other non-merit-based factors or characteristic protected by federal, state, or local laws.
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