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Principal User Experience Researcher Jobs (NOW HIRING)

ULINE

UX Researcher

Glenview, IL

UX Researcher Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 It's all about our customers! Our eCommerce team is committed to making Uline.com the easiest place to do business.

ULINE

UX Researcher

Milwaukee, WI · On-site

UX Researcher Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 It's all about our customers! Our eCommerce team is committed to making Uline.com the easiest place to do business.

ULINE

UX Researcher

Pleasant Prairie, WI · On-site

UX Researcher Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 It's all about our customers! Our eCommerce team is committed to making Uline.com the easiest place to do business.

ULINE

UX Researcher

Waukegan, IL · On-site

UX Researcher Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 It's all about our customers! Our eCommerce team is committed to making Uline.com the easiest place to do business.

System One Holdings, LLC

UX Researcher

Pensacola, FL · On-site

Job Title: UX Researcher Location: Pensacola, FL (on-site) and San Diego, CA or Vienna, VA Type: Contract Work Model: Hybrid - onsite and remote Responsibilities * Act in a consultative and advisory ...

ULINE

UX Researcher

Pleasant Prairie, WI · On-site

UX Researcher Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 It's all about our customers! Our eCommerce team is committed to making Uline.com the easiest place to do business.

ULINE

UX Researcher

Kenosha, WI · On-site

UX Researcher Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 It's all about our customers! Our eCommerce team is committed to making Uline.com the easiest place to do business.

System One

UX Researcher

Pensacola, FL · Remote

Job Title: UX Researcher Location: Pensacola, FL (on-site) and San Diego, CA or Vienna, VA Type: Contract Work Model: Hybrid - onsite and remote Responsibilities * Act in a consultative and advisory ...

System One

UX Researcher

Pensacola, FL · Remote

Job Title: UX Researcher Location: Pensacola, FL (on-site) and San Diego, CA or Vienna, VA Type: Contract Work Model: Hybrid - onsite and remote Responsibilities * Act in a consultative and advisory ...

System One

UX Researcher

Pensacola, FL · Remote

Job Title: UX Researcher Location: Pensacola, FL (on-site) and San Diego, CA or Vienna, VA Type: Contract Work Model: Hybrid - onsite and remote Responsibilities * Act in a consultative and advisory ...

TriOptus LLC

UX Researcher

Boston, MA · On-site

$80/hr

As a User Experience (UX) Research Contractor on the Experience Research team, candidates will be responsible for independently scoping and executing custom research across digital assets at client ...

Symbotic

UX Researcher

Wilmington, MA · Hybrid

What we need We are seeking a talented UX Researcher with a minimum of 2 years of industry experience. The candidate will conduct usability and resonance testing, concept validation testing for our ...

Symbotic

UX Researcher

Wilmington, MA · On-site

What we need We are seeking a talented UX Researcher with a minimum of 2 years of industry experience. The candidate will conduct usability and resonance testing, concept validation testing for our ...

Cypress HCM

UX Researcher

Mountain View, CA

UX Researcher We are looking for a UX Researcher II who will be responsible for joining a cross-disciplinary team of product managers, designers, user researchers, writers, and software engineers to ...

JBCPlatform

User Experience Researcher

Foster City, CA · On-site

$50 - $58/hr

User Experience Researcher Job Location: Foster City, CA Duration: ~12 Months The Pay rate is commensurate with experience and is an estimated range provided by WorkGenius. UX Researcher, Internal ...

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Principal User Experience Researcher information

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$29K

$117.6K

$227.5K

How much do principal user experience researcher jobs pay per year?

As of Aug 12, 2026, the average yearly pay for principal user experience researcher in the United States is $117,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $169,000.00 per year, depending on experience, location, and employer.

What is a principal user experience researcher?

A Principal User Experience Researcher is a senior-level role responsible for leading user research initiatives to inform product design and strategy. They use qualitative and quantitative methods to understand user needs, behaviors, and pain points. In this role, they collaborate with designers, product managers, and engineers to ensure research insights drive decision-making. They also mentor junior researchers, establish best practices, and contribute to the overall UX research vision. Their work helps create user-centered products that improve engagement and satisfaction.

What are the typical responsibilities of a principal user experience researcher within a cross-functional product team?

A Principal User Experience Researcher regularly leads the end-to-end design and execution of research studies, synthesizing insights to inform product strategy and improvements. They collaborate closely with product managers, designers, engineers, and business stakeholders to integrate user needs into every stage of development. Frequently, they mentor junior researchers, set research standards, and help establish best practices across the organization. The role often requires presenting research findings to senior leadership and advocating for user-centric approaches in both tactical and high-level decisions.

What are the key skills and qualifications needed to thrive as a principal user experience researcher, and why are they important?

To thrive as a Principal User Experience Researcher, you need advanced expertise in qualitative and quantitative research methods, a strong background in human-computer interaction or a related field, and several years of UX research experience. Proficiency with tools such as UserTesting, Qualtrics, Morae, and data analysis platforms like SPSS or R is commonly expected, and certifications such as UXQB or Nielsen Norman Group can be advantageous. Exceptional communication, leadership, and stakeholder management skills are essential to collaborate effectively and advocate for user-centered design across teams. These competencies enable the Principal UX Researcher to drive high-impact product decisions and lead research initiatives that shape user experiences at a strategic level.

More about Principal User Experience Researcher jobs
What cities are hiring for Principal User Experience Researcher jobs? Cities with the most Principal User Experience Researcher job openings:
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Principal User Experience Researcher jobs near you
Infographic showing various Principal User Experience Researcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $117,556 per year, or $56.5 per hour.

UX Researcher

ULINE

Glenview, IL

Full-time

Medical, Retirement, PTO

Posted 7 days ago

Uline rating

8.2

Company rating: 8.2 out of 10

Uline

Based on 113 frontline employees who took The Breakroom Quiz

7.1

Company rating compared to similar companies: 7.1 out of 10

Retail wholesalers average

Based on 12,938 frontline employees who took The Breakroom Quiz

The best things about working at Uline

  • 100%

    100% say they get paid time off

    say they get paid time off

  • 98%

    98% say their health insurance is affordable

    say their health insurance is affordable

  • 81%

    81% say they get enough training

    say they get enough training

Featured by Uline, based on 113 Breakroom Quiz responses from their frontline employees

Job description

UX Researcher

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158

It's all about our customers! Our eCommerce team is committed to making Uline.com the easiest place to do business. As a UX Researcher, you'll uncover valuable customer insights, identify opportunities for improvement and help shape digital experiences that meet customer needs. Collaborate with cross-functional teams to turn research into action and influence decisions across our growing North American company.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

  • Develop and execute user research strategies across Uline's customer-facing eCommerce channels and internal applications.

  • Conduct quantitative and qualitative research, including market and competitive analysis, to identify user needs and opportunities.

  • Create test plans, deliverables and presentations to communicate insights and guide business decisions.

  • Partner with UX Designers, business teams and stakeholders to develop user-centered solutions based on research.

Minimum Requirements

  • Bachelor's Degree in User Experience (UX) Design / Research , Psychology, Human-Computer Interaction (HCI), Anthropology or related field.

  • 2+ years of UX research experience.

  • Experience facilitating collaborative workshops.

  • Excellent analytical, time management and communication skills.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • On-site cafe and first-class fitness center with complimentary personal trainers.

  • Over four miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is adrug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-PM1

#CORP

(#IN-PPINT)

#ZR-ALLCORP

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Working at Uline

Perks for frontline workers

From Uline, via Breakroom

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Fitness center and walking trails at select locations.

  • In-house speakers, workshops and seminars.

What to expect from working at Uline

From Uline

About Uline, in their own words

From Uline

Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.

What Uline employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Uline logo

About Uline

Sourced by ZipRecruiter

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Industry

Paper product wholesalers, trucking and wholesale

Company size

5,001 - 10,000 Employees

Headquarters location

Pleasant Prairie, WI, US

Social media

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