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Principal Support Engineer Jobs in California (NOW HIRING)

Principal Engineer

Roseville, CA · On-site

$126.50 - $158.10/hr

Principal Engineer Department: Geotechnical Employment Type: Full Time Location: Roseville, CA ... Be inspired by your leaders, supported and encouraged by your teammates to live a full and exciting ...

Job Summary PRINCIPAL ENGINEER (PUBLIC WORKS/ENGINEERING DEPARTMENT) SALARY RANGE $154,629.57 ... WHAT YOU WILL BE DOING Supporting long-range efforts in the development of Downtown Eastvale which ...

Principal Engineer

Eastvale, CA · On-site

$154K - $193K/yr

Engineering Division Opening Date: 06/11/2026 Closing Date: Continuous Job Summary PRINCIPAL ... Supporting long-range efforts in the development of Downtown Eastvale which includes a Civic Center ...

Principal Engineer

Sacramento, CA · On-site

$126K - $158K/yr

Principal Engineer Department: Geotechnical Employment Type: Full Time Location: Sacramento, CA ... How we elevate your game Joining Wood Rodgers comes with perks to support you in your personal and ...

Principal Engineer

Roseville, CA · On-site

$126K - $158K/yr

Principal Engineer Department: Geotechnical Employment Type: Full Time Location: Roseville, CA ... How we elevate your game Joining Wood Rodgers comes with perks to support you in your personal and ...

Principal Engineer

Sacramento, CA · On-site

$126.50 - $158.10/hr

Principal Engineer Department: Geotechnical Employment Type: Full Time Location: Sacramento, CA ... Be inspired by your leaders, supported and encouraged by your teammates to live a full and exciting ...

Principal Electrical Engineer

Long Beach, CA · On-site

$146K - $178K/yr

Principal Electrical Engineer Duration: 12-months Location: Long Beach, CA Position Overview This ... The position supports a portfolio of multi-disciplinary engineering projects and involves close ...

Showing results 21-40

Principal Support Engineer information

See California salary details

$73K

$145.3K

$209.7K

How much do principal support engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for principal support engineer in California is $145,292.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,900.00 and $170,700.00 per year, depending on experience, location, and employer.

What does a principal support engineer do?

A principal support engineer provides advanced technical assistance to customers, resolving complex issues related to a company's products or services. They often lead troubleshooting efforts, collaborate with development teams, and may develop support documentation or training materials to improve customer experience and product reliability.

What is a principal support engineer?

Principal Support Engineers are highly experienced technical professionals who provide advanced support for complex software or hardware products. They typically handle escalated issues, work closely with engineering teams to resolve critical problems, and may mentor or lead other support staff. Their role involves deep technical troubleshooting, customer communication, and contributing to product improvements based on customer feedback. Principal Support Engineers often serve as the highest point of technical escalation within a support organization.

What are the key skills and qualifications needed to thrive as a principal support engineer?

To thrive as a Principal Support Engineer, you need deep technical expertise in troubleshooting, systems analysis, and customer support, typically backed by a degree in computer science or a related field. Familiarity with ticketing systems, enterprise software platforms, and relevant certifications such as ITIL or specific vendor credentials is often required. Exceptional problem-solving abilities, leadership, and communication skills distinguish top performers in this role. These skills ensure complex technical issues are resolved efficiently, fostering customer satisfaction and maintaining system reliability.

How does a principal support engineer typically collaborate with product and engineering teams to resolve complex customer issues?

Principal Support Engineers frequently act as a bridge between customers and internal product or engineering teams. When faced with intricate technical challenges, they escalate issues, provide detailed analysis, and share customer feedback directly with developers and product managers. This collaboration helps ensure that critical bugs are addressed promptly and that customer needs influence product improvements. Regular communication, joint troubleshooting sessions, and participation in post-mortem reviews are common aspects of this cross-functional teamwork.

What is the difference between Principal Support Engineer vs Support Engineer?

AspectPrincipal Support EngineerSupport Engineer
CredentialsTypically requires advanced technical certifications, extensive experience, and deep industry knowledgeEntry to mid-level certifications and experience in customer support or technical roles
Work EnvironmentHigh-level technical support, troubleshooting complex issues, often collaborating with engineering teamsProviding technical assistance, resolving customer issues, and maintaining support tickets
Employer & Industry UsageUsed in tech companies, software, hardware, and enterprise solutionsCommon across IT, software, and hardware support roles in various industries

The Principal Support Engineer typically handles complex technical problems, requires advanced certifications, and works closely with engineering teams. Support Engineers focus on resolving customer issues at a more operational level. The roles differ mainly in scope, experience, and technical depth, but both are essential in technical support hierarchies.

What are popular job titles related to Principal Support Engineer jobs in California? For Principal Support Engineer jobs in California, the most frequently searched job titles are:
What job categories do people searching Principal Support Engineer jobs in California look for? The top searched job categories for Principal Support Engineer jobs in California are:
What cities in California are hiring for Principal Support Engineer jobs? Cities in California with the most Principal Support Engineer job openings:
Infographic showing various Principal Support Engineer job openings in California as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $145,292 per year, or $69.9 per hour.

Principal Project Engineer

The Raymond Corporation

Cypress, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


The Raymond Corporation rating

8.1

Company rating: 8.1 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

152nd of 487 rated machine equipment manufacturers


Job description

Raymond Westis looking for a Principal Project Engineer to join our winning team! The Principal ProjectEngineer will support the development of complex integrated solution proposals in the capacity of Subject Matter Expert through award, execution, and after installation management. The Principal Project Engineer also successfully defines workflows, jobs, and reporting relationships to obtain optimum effectiveness. Impact of decisions on business operations can have a moderate to high level of impact. May evaluate and recommend changes in methods or procedures in own area of responsibility. Identifies resource needs and may develop justification. Troubleshoots and resolves complex problems. May be responsible for overall success of function or project.

Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry-leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running.

Duties and Responsibilities:

Primary duties and responsibilities will vary with the specific position. Typical responsibilities are listed below. This list is not inclusive.

  • Materials Handling Systems Application Knowledge
  • Substantial and extensive experience with planning, management, and execution of complex material handling systems
  • Understanding of the dynamic handling characteristics, constraints and risks associated with the wide range of materials handled within a complex material handling system to include AGVs, Conveyors, ASRS and robotics.
  • Knowledge of the constraints and methods for defining and demonstrating equipment, subsystem, and system performance criteria.
  • Understanding and knowledge of various controls architectures, related controls levels, and the functionality of controls domains, inclusive of WMS and WCS integration.
  • Knowledge and understanding of the responsibilities and impact of project execution when interfacing with General Contractors, Construction Managers, or owners.
  • Qualifications: Planning, Monitoring and Controlling
  • Knowledge and ability to identify and develop the proper team skills required for the successful implementation of the various products and subsystems employed in complex systems inclusive of mechanical, controls, software, and installation.
  • Ability to develop detailed project schedules inclusive of all in-scope engineering, installation, and integration schedule activities as well as explicit and implicate out-of-scope milestones by others (i.e., owners and general contractors) impacting project execution, using MS Project.
  • Ability to develop, define, and execute acceptance test plans inclusive of physical, function, rate and availability testing.
  • Knowledge of 3rd party procurement including development of RFPs/RFQs, bid review and assessment, and contract award in cooperation with purchasing resources.
  • Experience with and execution of general processes associated with change control, approvals, and information exchange involving several stake holders, both internal and external, in particular with a large number of subcontractors.
  • Ability to coordinate the execution of activities by internal resources as well as contractor resources and recognize early and proactively issues that require corrective action and impact on timely execution.
  • Ability to cause team and organizational action to mitigate scope, schedule, and cost concerns both internally and with customers.
  • Experience with the coordination of on-site activities involving many (sub) contractors vying for the same space and time windows.
  • Interface with local code requirements including, seismic, fire, and ADA.

Required Skills/Abilities:

  • Excellent written and verbal communication skills
  • Excellent Organizational Time Management skills
  • Proficient in Microsoft office Suite and similar software
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to speak effectively before groups of customers or employees of the organization.
  • Must be able to maintain effective working relationships with employees, Co-workers, and Managers in other departments
  • Must be willing to work off-hours as specific needs dictate and willing to assume more responsibility as required.
  • Be able to demonstrate proficiency with AutoCAD, MS Word, Excel, Outlook, and Project.
  • Be able to perform rack design & layout to include Selective, Deep Reach, Push Back, Cantilever, Pallet Flow, Carton Flow and Shelving.
  • Be able to perform design and layout for related products to include, but not limited to the following: Mezzanine, Wire Guidance, ASRS, AGV, robots, & Conveyor.
  • Possess experience in sales,support engineering, and contract preparation/administration.
  • Be able to scale and completely take off of existing facilities as requested by Management.
  • Present a mature, responsible appearance.
  • Be able to perform duties under minimal supervision but respond to rapidly varying requirements.
  • Must demonstrate drive an initiative and maintain records of activities.
  • Be willing to continually learn new products and policies.
  • Be willing and able to learn quickly and perform accurately and neatly with a degree of flexibility.
  • Be able to perform independently, and as part of a team with Sales Representatives, suppliers, installers, and clients.
  • Be able to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Be able to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
  • Must be able to produce a valid, unrestricted Driver license
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram

Education/Experience:

  • Bachelor's degree or equivalent from four-year College or technical school.
  • Engineering background with over 5 years' experience in application, design, and installation of integrated MHE systems.
  • Structural systems experience or equivalent combination of education and experience.

Travel Requirement:

  • 40% (16 hours a week)
  • Must be able to be insured by Raymond West

Physical Requirements:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Position is Sedentary and desk bound.
  • Prolonged periods of sitting at a desk and working on a computer
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
  • Occasionally required to climb or balance and stoop, kneel, crouch, or crawl
  • Occasionally required to lift and/or move up to 25 pounds
  • Occasionally required to walk construction and warehouse sites on uneven ground and in areas where obstacles will be present.

Pay Range:

  • The salary range for this position is $81,000 - $105,000. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.

Qualified candidates must be able to pass a pre-employment physical anddrug screen.

Raymond West provides medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday payand a great team to work with!


Check us out atwww.raymondwest.com. Raymond West has a great group of loyal and hardworking employees who help us maintain our exemplary level of sales and service.

Apply on-line via the submit resume button provided. We are an equal opportunity employer and encourage all qualified persons to apply. We encourage qualified military veterans and persons with disabilities to submit their resume online. We will consider qualified applicants with criminal histories in accordance with the FCO. We are a drug free company.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.


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