... prepress, quality, and sales functions. This is a critical Customer Service role designed for ... This role plays a key part in protecting customer satisfaction, supporting operational execution ...
... prepress, quality, and sales functions. This is a critical Customer Service role designed for ... This role plays a key part in protecting customer satisfaction, supporting operational execution ...
... prepress, quality, and sales functions. This is a critical Customer Service role designed for ... This role plays a key part in protecting customer satisfaction, supporting operational execution ...
... prepress, quality, and sales functions. This is a critical Customer Service role designed for ... This role plays a key part in protecting customer satisfaction, supporting operational execution ...
... prepress, quality, and sales functions. This is a critical Customer Service role designed for ... This role plays a key part in protecting customer satisfaction, supporting operational execution ...
... prepress, quality, and sales functions. This is a critical Customer Service role designed for ... This role plays a key part in protecting customer satisfaction, supporting operational execution ...
Works closely with prepress, die-making, and production teams to ensure designs translate ... In keeping with Mittera's philosophy that each individual should be encouraged to reach his or her ...
Works closely with prepress, die-making, and production teams to ensure designs translate ... In keeping with Mittera's philosophy that each individual should be encouraged to reach his or her ...
Packaging Engineer
Berkeley, IL · On-site
Works closely with prepress, die-making, and production teams to ensure designs translate ... In keeping with Mittera's philosophy that each individual should be encouraged to reach his or her ...
Packaging Engineer
Berkeley, IL · On-site
Works closely with prepress, die-making, and production teams to ensure designs translate ... In keeping with Mittera's philosophy that each individual should be encouraged to reach his or her ...
Packaging Engineer
Berkeley, IL · On-site
$120K - $150K/yr
Works closely with prepress, die-making, and production teams to ensure designs translate ... In keeping with Mittera's philosophy that each individual should be encouraged to reach his or her ...
Packaging Engineer
Berkeley, IL · On-site
$120K - $150K/yr
Works closely with prepress, die-making, and production teams to ensure designs translate ... In keeping with Mittera's philosophy that each individual should be encouraged to reach his or her ...
Commercial print sales executive
Elmhurst, IL · On-site
$90 - $180/hr
Creative and Prepress Services Compensation * Some of the highest commission rates in the commercial printing industry * Additional bonuses for annual sales growth * Unlimited earning potential
Commercial print sales executive
Elmhurst, IL · On-site
$90 - $180/hr
Creative and Prepress Services Compensation * Some of the highest commission rates in the commercial printing industry * Additional bonuses for annual sales growth * Unlimited earning potential
Junior Estimator
Wheeling, IL · On-site
$45K - $60K/yr
Experience in prepress, bindery operations, or purchasing printing materials is a plus. * Strong verbal and written communication skills with solid mathematical aptitude. * Excellent interpersonal ...
Junior Estimator
Wheeling, IL · On-site
$45K - $60K/yr
Experience in prepress, bindery operations, or purchasing printing materials is a plus. * Strong verbal and written communication skills with solid mathematical aptitude. * Excellent interpersonal ...
Junior Estimator
Wheeling, IL · On-site
Experience in prepress, bindery operations, or purchasing printing materials is a plus. * Strong verbal and written communication skills with solid mathematical aptitude. * Excellent interpersonal ...
Junior Estimator
Wheeling, IL · On-site
Experience in prepress, bindery operations, or purchasing printing materials is a plus. * Strong verbal and written communication skills with solid mathematical aptitude. * Excellent interpersonal ...
Production Scheduler 3
Saint Charles, IL · On-site
$55K - $83K/yr
Review daily/weekly production schedules and sequence/load equipment to run primarily in one/or more of the following areas: Prepress, Press, Bindery/Finishing. * Optimize workflow by matching the ...
Production Scheduler 3
Saint Charles, IL · On-site
$55K - $83K/yr
Review daily/weekly production schedules and sequence/load equipment to run primarily in one/or more of the following areas: Prepress, Press, Bindery/Finishing. * Optimize workflow by matching the ...
Production Scheduler 3
Saint Charles, IL · On-site
$55K - $83K/yr
Review daily/weekly production schedules and sequence/load equipment to run primarily in one/or more of the following areas: Prepress, Press, Bindery/Finishing. * Optimize workflow by matching the ...
Production Scheduler 3
Saint Charles, IL · On-site
$55K - $83K/yr
Review daily/weekly production schedules and sequence/load equipment to run primarily in one/or more of the following areas: Prepress, Press, Bindery/Finishing. * Optimize workflow by matching the ...
General Production Associate
Palos Hills, IL · On-site
$17.50/hr
We strive to make the best possible products on the market, and in order to achieve this we also ... High level of computer literacy with working knowledge of MS Excel, Word, and various prepress ...
General Production Associate
Palos Hills, IL · On-site
$17.50/hr
We strive to make the best possible products on the market, and in order to achieve this we also ... High level of computer literacy with working knowledge of MS Excel, Word, and various prepress ...
Be Seen First
Machine Operator II - Slitter/Logger Machines
Geneva, IL · On-site
$24 - $26/hr
The ideal candidate will possess strong technical proficiency in machine operation, prepress processes, ensuring that every project meets exact specifications and quality standards. As a key ...
Quick apply
Be Seen First
Machine Operator II - Slitter/Logger Machines
Geneva, IL · On-site
$24 - $26/hr
The ideal candidate will possess strong technical proficiency in machine operation, prepress processes, ensuring that every project meets exact specifications and quality standards. As a key ...
Specialty Print & Packaging Account Executive
Broadview, IL · On-site
$75K/yr
This role is a good fit for a relationship-driven sales professional with experience in commercial ... Work with internal estimating, production, prepress, customer service, project management, and ...
Quick apply
Specialty Print & Packaging Account Executive
Broadview, IL · On-site
$75K/yr
This role is a good fit for a relationship-driven sales professional with experience in commercial ... Work with internal estimating, production, prepress, customer service, project management, and ...
Large-Format Inkjet Applications Technologist
West Dundee, IL · On-site
$50K - $65K/yr
Prepress skills and software experience (Illustrator, Photoshop, InDesign, or equivalent) * Working knowledge of RIP software and color workflows * Production experience in print * Clear written and ...
Quick apply
Large-Format Inkjet Applications Technologist
West Dundee, IL · On-site
$50K - $65K/yr
Prepress skills and software experience (Illustrator, Photoshop, InDesign, or equivalent) * Working knowledge of RIP software and color workflows * Production experience in print * Clear written and ...
Experience in large format printing or pre-press environment preferred * Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) * Strong understanding of color profiles, resolution ...
Quick apply
Experience in large format printing or pre-press environment preferred * Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) * Strong understanding of color profiles, resolution ...
Advanced expertise in Adobe Creative Suite: InDesign (primarily), Photoshop, Illustrator * Strong understanding of print production, prepress, fonts, and color management * Knowledge of variable data ...
Quick apply
Advanced expertise in Adobe Creative Suite: InDesign (primarily), Photoshop, Illustrator * Strong understanding of print production, prepress, fonts, and color management * Knowledge of variable data ...
Press Feeder - Sheetfed
Wheeling, IL · On-site
$18 - $23.75/hr
In this role, you'll work alongside experienced Press Operators to support the setup, operation ... General understanding of prepress, bindery, die-cutting, and finishing operations. Physical ...
Press Feeder - Sheetfed
Wheeling, IL · On-site
$18 - $23.75/hr
In this role, you'll work alongside experienced Press Operators to support the setup, operation ... General understanding of prepress, bindery, die-cutting, and finishing operations. Physical ...
HP Indigo 6K Digital Press Operator
Tinley Park, IL · On-site
$24 - $27/hr
If you take pride in your work, are detail-oriented, and work well on a team, we'd love to have you ... Work closely with production and prepress teams to resolve file issues. * Follow all company safety ...
Quick apply
HP Indigo 6K Digital Press Operator
Tinley Park, IL · On-site
$24 - $27/hr
If you take pride in your work, are detail-oriented, and work well on a team, we'd love to have you ... Work closely with production and prepress teams to resolve file issues. * Follow all company safety ...
HP Indigo 6K Digital Press Operator
Tinley Park, IL · On-site
$24 - $27/hr
If you take pride in your work, are detail-oriented, and work well on a team, we'd love to have you ... Work closely with production and prepress teams to resolve file issues. * Follow all company safety ...
HP Indigo 6K Digital Press Operator
Tinley Park, IL · On-site
$24 - $27/hr
If you take pride in your work, are detail-oriented, and work well on a team, we'd love to have you ... Work closely with production and prepress teams to resolve file issues. * Follow all company safety ...
Prepress In information
See Chicago, IL salary details
$13.87 - $15.69
5% of jobs
$15.69 - $17.51
9% of jobs
$18.36 is the 25th percentile. Wages below this are outliers.
$17.51 - $19.34
22% of jobs
The median wage is $20.54 / hr.
$19.34 - $21.16
20% of jobs
$21.16 - $22.98
13% of jobs
$23.85 is the 75th percentile. Wages above this are outliers.
$22.98 - $24.81
12% of jobs
$24.81 - $26.63
5% of jobs
$26.63 - $28.45
5% of jobs
$28.45 - $30.28
4% of jobs
$30.28 - $32.10
3% of jobs
$32.10 - $33.92
1% of jobs
$13
$22
$33
How much do prepress in jobs pay per hour?
What is a prepress in?
What are some common challenges faced by prepress in professionals when preparing files for print production?
What are the key skills and qualifications needed to thrive as a prepress in, and why are they important?
Other
Re-posted 27 days ago
Resource Label Group rating
8.8
Based on 8 frontline employees who took The Breakroom Quiz
Job description
As a Customer Service Account Manager, you are responsible for managing complex customer accounts and ensuring consistent execution across customer service, production, scheduling, prepress, quality, and sales functions. This is a critical Customer Service role designed for experienced, highly capable team members who manage high-touch accounts requiring elevated operational coordination and customer support.
You serve as the primary point of contact for assigned customers, ensuring orders, timelines, specifications, and customer expectations are executed accurately and efficiently. This role plays a key part in protecting customer satisfaction, supporting operational execution, and driving consistency across the customer experience. The Account Manager supports a broad range of print and packaging solutions including flexographic, digital, RFID, offset, and lithographic technologies.
This position reports directly to the Customer Service Supervisor at our Des Plaines, IL plant, and is an onsite position.
Key Responsibilities:
Customer Account Management
- Build and maintain strong relationships with assigned customer accounts
- Serve as the primary customer contact for order execution, issue resolution, and day-to-day communication
- Maintain a strong understanding of customer requirements, timelines, and expectations
- Coordinate activities across Customer Service, Production, Scheduling, Prepress, Quality, Finance, and Sales
- Manage complex customer requirements, revisions, priorities, and escalations
- Ensure accurate and timely execution from order placement through delivery
- Support key performance metrics including on-time delivery, responsiveness, order accuracy, and service consistency
- Identify and escalate risks that could impact delivery, quality, or customer satisfaction
- Ensure accurate order management, documentation, pricing, and invoicing
- Support customer satisfaction and long-term account retention
- Partner with Sales and internal teams to support onboarding, expansions, and customer initiatives
- Help resolve customer concerns quickly and professionally
- Work closely with internal teams to improve communication, alignment, and execution
- Participate in customer meetings, business reviews, and operational discussions as needed
- Support continuous improvement and standardization initiatives
- Customer Focus - Builds trust with customers through responsiveness, accountability, and strong execution
- Operational Mindset - Understands manufacturing workflows, timelines, and the importance of execution accuracy
- Communication & Collaboration - Communicates effectively across customers, plants, and cross-functional teams
- Adaptability & Initiative - Thrives in a fast-paced environment, embraces change, and takes ownership of issues and outcomes
- Problem Solving - Identifies issues proactively and drives solutions with urgency and professionalism
- Organization & Multitasking - Effectively manages multiple priorities, timelines, customer requests, and operational activities
- Minimum 3-5 years' experience in Customer Service and/or Sales, preferably in a manufacturing environment.
- Quick learner who will dive headfirst into the product and team environments to understand intricacies.
- Strong desire to provide the ultimate Customer Experience.
- Strong sense of urgency and the ability to multitask.
- Ability to meet strict internal and external timelines & milestones.
- Ability to effectively provide, receive and respond positively to constructive feedback.
- Ability to produce professional documents, including spreadsheets, correspondence, and email.
- Strong communication skills, both written and verbal, applicable in a corporate environment.
- Customer satisfaction and retention
- On-time delivery support
- Responsiveness and SLA adherence
- Order accuracy and execution quality
- Escalation resolution effectiveness
- Cross-functional collaboration and execution consistency
Pay Range: 50,000 - 60,000
What Resource Label Group employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Resource Label Group
Sourced by ZipRecruiter
Industry
Printing and printing services
Company size
501 - 1,000 Employees
Headquarters location
Franklin, TN, US
Year founded
1991