The Premier Partner Experience team is seeking a customer-focused and motivated individual to join as an Operational Support Expert. In this contract role, the successful candidate will have the ...
The Premier Partner Experience team is seeking a customer-focused and motivated individual to join as an Operational Support Expert. In this contract role, the successful candidate will have the ...
Member Experience Expert
Fort Walton Beach, FL · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Fort Walton Beach, FL · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Niceville, FL · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Niceville, FL · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Homestead, FL · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Homestead, FL · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Crossville, TN · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Crossville, TN · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Niceville, FL · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Niceville, FL · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Homestead, FL · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Homestead, FL · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Destin, FL · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Destin, FL · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Crossville, TN · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Crossville, TN · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Calhoun, GA · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Calhoun, GA · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Morristown, TN · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Morristown, TN · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Andalusia, AL · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Andalusia, AL · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Niceville, FL · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Niceville, FL · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Cookeville, TN · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Cookeville, TN · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Arlington, TX · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Arlington, TX · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Andalusia, AL · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Andalusia, AL · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Destin, FL · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Destin, FL · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Cookeville, TN · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Cookeville, TN · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Terrell, TX · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Terrell, TX · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Calhoun, GA · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Member Experience Expert
Calhoun, GA · On-site
$14 - $15/hr
Member Experience Expert Position Summary The Member Experience Expert is the first and last ... Care - We provide our members, partners, and staff with an environment that is welcoming and ...
Premier Partner Experience Expert information
See salary details
$30.5K - $38.4K
0% of jobs
$38.4K - $46.3K
2% of jobs
$46.3K - $54.2K
2% of jobs
$54.2K - $62.1K
1% of jobs
$62.1K - $70K
1% of jobs
$70K - $78K
0% of jobs
$78K - $85.9K
0% of jobs
$85.9K - $93.8K
0% of jobs
$93.8K - $101.7K
0% of jobs
$101.7K - $109.6K
0% of jobs
$111.2K is the 25th percentile. Wages below this are outliers.
$109.6K - $117.5K
94% of jobs
$30.5K
$117.5K
How much do premier partner experience expert jobs pay per year?
What are popular job titles related to Premier Partner Experience Expert jobs?
For Premier Partner Experience Expert jobs, the most frequently searched job titles are:

Operations Coordinator III
Remote
Full-time
Re-posted 3 days ago
Job description
The standard working schedule for this role will be from Monday - Friday from 9am - 6pm Pacific. As part of a global team, candidates may occasionally need to accommodate meetings outside of the traditional working hours to drive cross-regional collaboration. In such cases, the worker will be able to adjust their schedule to start earlier/later in order to maintain the standard 8 hours of work daily.
The Premier Partner Experience team is seeking a customer-focused and motivated individual to join as an Operational Support Expert. In this contract role, the successful candidate will have the opportunity to make a meaningful impact by directly supporting Meta partners and creating delightful partner experiences. Operational Support Experts play a key role in minimizing operational issues with our partner programs and related products, ensuring seamless interactions between our partners and our platforms.
To be considered for this role, candidates will be self-motivated, organised, and excited about getting into the weeds with operational issues. They are also comfortable dealing with ambiguity, and demonstrate the flexibility to adapt to frequent changes in a fast-paced environment.
RESPONSIBILITIES
Up to 80% of the time
Provide our partners with a delightful, high touch and effective support experience, and act as the primary Operations point of contact.
Respond to inbound partner inquiries about product features, bugs, etc.
Troubleshoot complex issues and translate pain points to effectively resolve issues.
Spot trends in partner issues and communicate feedback to cross-functional teams.
Operationalize processes to improve partner experience.
Up to 20% of the time
Improve our support workflows around issue resolution and product insights.
Develop product and issue specialization to improve the quality of support.
Help build and maintain a central knowledge base.
Train new employees on current workflows, standard processes, and internal tools.
MINIMUM QUALIFICATIONS
- At least 2+ years of experience in operations, customer support, technical support, or account/partner management.
- Expertise in issue resolution: Skilled in navigating and resolving complex tickets, with a strong track record of delivering timely and effective solutions.
- Experience using Excel and/or basic data & insights tools.
- Adept at navigating complex and ambiguous situations.
- Excellent written and verbal communication skills.
- Strong attention to detail.
- Proactiveness, adaptability, learning mindset.
- Fluency in English in a business environment.
PREFERRED QUALIFICATIONS
- Experience in the media industry, support or operations.
- Experience with APIs.
Years of Experience
At least 2+ years of experience in operations, customer support, technical support, or account/partner management.
Top 3 Must-Have Skills
- Comfortable and proven ability to navigate complex and ambiguous situations.
- At least 2+ years of experience in operations, customer support, technical support, or account and partner management.
a. Experience working globally is preferred. - Skilled at resolving complex issues and have a proven ability to deliver timely and effective solutions.
Preferred Skills
- Experience with Excel or basic data and insights tools is important.
- Experience in the media industry, support or operations.
- Experience with APIs.
- No preference for former Meta or Big Tech, the team is seeking candidates with most experience in a customer-facing role.
About PROLIM
Sourced by ZipRecruiter
Industry
It services
Company size
201 - 500 Employees
Headquarters location
Farmington Hills, MI, US