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Surgery Partners

Pre-Service Specialist

Sandy, UT · On-site

Pre-Service Specialist GENERAL SUMMARY OF DUTIES : The Pre-Service Specialist performs general business office functions that may include some or all of the following: * Charge capture and over-the ...

Surgery Partners

Pre-Service Specialist

Sandy, UT · On-site

Pre-Service Specialist GENERAL SUMMARY OF DUTIES : The Pre-Service Specialist performs general business office functions that may include some or all of the following: * Charge capture and over-the ...

Albany Med

Access Service Supervisor

Albany, NY · On-site

$59K - $88K/yr

... Pre-Service Specialist, to support the adjustment of staffing as POD Scheduling warrants. * Will be primary subject matter expert in the respective POD(s) of direct oversight; will have ...

Albanymed

Pre-Service Specialist I

Broadway, VA · On-site

$46K - $60K/yr

The Pre-Service Representative I, after one year in the position and based on performance and success in position, has ability to be promoted to Pre-Service Representative II as Career Ladder ...

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How much do pre service specialist jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for pre service specialist in the United States is $28.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $34.62 per hour, depending on experience, location, and employer.

What is a pre service specialist?

Pre Service Specialists are administrative professionals who support healthcare facilities by managing tasks that occur before a patient receives care. Their responsibilities typically include verifying insurance coverage, obtaining pre-authorizations, scheduling appointments, and gathering necessary patient information. They play a key role in ensuring that all required documentation and approvals are in place to facilitate smooth patient visits and reduce delays. Their work helps both patients and providers by minimizing disruptions and ensuring compliance with healthcare regulations.

What are the key skills and qualifications needed to thrive as a pre service specialist, and why are they important?

To thrive as a Pre Service Specialist, you need strong organizational skills, attention to detail, and a solid understanding of healthcare registration and insurance verification, often backed by a high school diploma or equivalent. Familiarity with electronic medical record (EMR) systems, insurance portals, and scheduling software is typically required. Excellent communication, customer service, and problem-solving skills help in efficiently managing patient interactions and resolving pre-service issues. These skills ensure accurate patient registration, insurance processing, and a smooth pre-admission experience, which are vital for patient satisfaction and operational efficiency.

What are some common challenges pre service specialists face when coordinating patient appointments and how can they be effectively managed?

Pre Service Specialists often encounter challenges such as managing high call volumes, handling last-minute scheduling changes, and ensuring accurate insurance verification. To effectively manage these, it's important to stay organized, communicate clearly with both patients and clinical staff, and use scheduling and electronic health record (EHR) systems efficiently. Building strong relationships with team members and staying up-to-date on insurance policies also helps streamline the process and reduce errors.
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Pre Service Specialist jobs near you
Infographic showing various Pre Service Specialist job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $59,972 per year, or $28.8 per hour.

Pre-Service Specialist

Sandy, UT • On-site

Surgery Partners

7.7

Company rating: 7.7 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

160th of 893 rated healthcare providers

Great coworkers

People enjoy working here

Good employer

Learn more about Surgery Partnersexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

JOB TITLE: Pre-Service Specialist

GENERAL SUMMARY OF DUTIES: 

The Pre-Service Specialist performs general business office functions that may include some or all of the following: 

  • Charge capture and over-the-counter payment posting; 
  • Insurance verification and eligibility; 
  • Insurance pre-authorization/pre-certifications; 
  • Counseling patients and families on insurance and payment issues prior to surgery.  
  • Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner. 
  • Registers patients in the system. 
  • Collects and revises all patient insurance information. 
  • Collects co-pays, deductibles and other out of pocket amounts at or before the time of service. 
  • Posts approved adjustments to patient accounts. 
  • Balances receipts, reconciles daily work batches and prepares audit trail. 
  • Any other pre-service or business office functions as deemed necessary by the Business Office Manager 

REQUIREMENTS:

  • High school diploma or GED required.  
  • College degree a plus.  
  • Two years minimum front office experience in a medical environment. 

BENEFITS:  

  • Comprehensive health, dental, and vision insurance
  • Health Savings Account with an employer contribution
  • Life Insurance 
  • PTO
  • 401(k) retirement plan with a company match
  • And more! 

 Equal Employment Opportunity & Work Force Diversity   

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws.  This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.  Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

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