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Pre Sales Technical Support Jobs (NOW HIRING)

Ohmite

Technical Solutions Engineer

Warrenville, IL · On-site

The Technical Solutions Engineer provides pre-sales technical support, customer application guidance, product training, and technical marketing support to our developing customer base. The ideal ...

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The Sales Support Engineer is responsible for driving technical engagement and providing pre-sales and post-sales support for Sony's Professional Display Solutions portfolio, including BRAVIA ...

FICO

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## Technical Pre-Sales ConsultantApplylocations: Work from Home, United Statestime type: Full ... At FICO, Pre-Sales Consultants don't just support deals -- they shape them. You'll sit at the ...

Quantum

PreSales Systems Eng III

Schenectady, NY · On-site +1

Primarily provides pre-sales technical support for the development and implementation of complex products/applications/solutions. Uses in-depth product knowledge to provide technical expertise to ...

ETC Techsolutions LLC

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Technical Support Specialist

Akron, OH · On-site

$50K - $70K/yr

Conduct end-user training for support requests * Assist with pre-sales technical support and project implementation * Demonstrate experience in managing challenging customer situations Job ...

ETC Techsolutions LLC

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Technical Support Specialist

Akron, OH · On-site

$50K - $70K/yr

Conduct end-user training for support requests * Assist with pre-sales technical support and project implementation * Demonstrate experience in managing challenging customer situations Job ...

FICO

Technical Pre-Sales Consultant

$117K - $184K/yr

As a Pre-Sales Consultant, you will serve as a key technical presales to the sales team - ensuring ... At FICO, Pre-Sales Consultants don't just support deals - they shape them. You'll sit at the ...

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As of Sep 11, 2026, the average hourly pay for pre sales technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

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Infographic showing various Pre Sales Technical Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Technical Solutions Engineer

Warrenville, IL • On-site

Ohmite
See more jobs at Ohmiteexternal

Full-time

Re-posted 26 days ago

Job description

The Position


We are currently looking for a Technical Solutions Engineer, specialized in electrical components, to join our team.

The Technical Solutions Engineer provides pre-sales technical support, customer application guidance, product training, and technical marketing support to our developing customer base. The ideal candidate has strong technical aptitude, a business development mindset, and a customer-focused approach to solving application challenges.

This role serves as a bridge between customers, Sales, Marketing, Engineering, and Operations by helping customers understand product capabilities, resolving technical questions, supporting product selection, and creating technical resources that strengthen the sales process.

Success in this role can lead to career progression within Sales, Product Management, Marketing Management, or Technical Sales leadership.

Job Description

             

Primary Responsibilities

  • Serve as a subject matter expert for incoming technical requests, website chat inquiries, and customer application questions from ohmite.com.
  • Troubleshoot and resolve customer issues related to passive and thermal technology products, helping customers identify appropriate product solutions.
  • Work closely with Sales teams, Manufacturer Representatives, and Distributors to understand customer requirements and provide technical insight during the pre-sale and post-sale process.
  • Participate in sales calls with customers, Manufacturer Representatives, and Distributors.
  • Conduct product demonstrations and instructional presentations that help customers, distributors, and sales teams understand the technical aspects of our products.
  • Create, update, and maintain technical documentation and support materials, including competitive cross reference data, application guides, customer-facing presentations, training materials, and product selection resources.
  • Research competitor products and help identify product positioning, substitution opportunities, and application advantages.
  • Train internal and external Sales and Marketing staff on product features, applications, competitive differences, and customer solutions.
  • Collaborate with Engineering and Operations associates to address customer needs, support product improvements, and help identify new product opportunities.
  • Collect and analyze customer, market, competitor, and product data to support sales growth and technical decision-making.

 

Job Requirements       

 

Education

  • Bachelor's degree in Electrical Engineering, a related technical discipline, or equivalent technical experience.

Skills & Relevant Work Experience

  • Strong understanding of passive and thermal technology, including electrical components used in power, heat, energy, noise filtering, and related applications.
  • Technical writing skills, with the ability to create clear and useful documentation for customers, distributors, and internal teams.
  • Strong problem-solving and analytical skills, with the ability to evaluate technical issues and recommend optimized solutions.
  • Ability to explain technical concepts clearly to both technical and non-technical audiences.
  • Client-facing communication skills, including presentation, listening, relationship-building, and soft sales skills.
  • Some experience in B2B sales, technical support, applications engineering, product marketing, or manufacturing preferred.
  • Ability to work closely with Sales, Marketing, Engineering, Operations, Manufacturer Representatives, and Distributors.
  • Data collection and analysis skills.
  • Ability to manage multiple projects and customer requests at the same time.
  • Familiarity with Customer Relationship Management tools.
  • Proficiency with Microsoft Office and familiarity with other business systems software.
  • High levels of enthusiasm, self-motivation, organization, and follow-through.

EOE M/F/D/V

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