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Practice Office Associate Jobs in Indiana (NOW HIRING)

Afdent MSO LLC

Lobby Associate

Mishawaka, IN · On-site

Business Office Associate Lobby I is responsible for front office activities including but not ... It is the overall customer experience that generally sets a practice apart from others. Provided ...

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Practice Office Associate information

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How much do practice office associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for practice office associate in Indiana is $18.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $20.82 per hour, depending on experience, location, and employer.

What is a practice office associate?

Practice Office Associates are administrative professionals who support the daily operations of medical offices, clinics, or healthcare practices. Their responsibilities typically include managing patient appointments, handling billing and insurance paperwork, greeting patients, maintaining medical records, and assisting with other clerical duties. By ensuring efficient office procedures and excellent patient service, Practice Office Associates play a key role in the smooth functioning of healthcare environments.

What are some typical challenges practice office associates face when managing patient scheduling and how can they be addressed?

Practice Office Associates often encounter challenges such as last-minute appointment cancellations, double-booking, and coordinating between multiple providers' schedules. Effective use of scheduling software, attention to detail, and proactive communication with both patients and clinical staff are crucial in overcoming these issues. Staying organized and developing strong problem-solving skills can help ensure smooth daily operations and a positive experience for both patients and providers.

What are the key skills and qualifications needed to thrive as a practice office associate, and why are they important?

To thrive as a Practice Office Associate, you need strong organizational skills, attention to detail, and experience with medical office procedures, often supported by a high school diploma or equivalent. Familiarity with electronic medical records (EMR) systems, scheduling software, and insurance verification processes is typically required. Exceptional communication, customer service, and problem-solving skills help you interact effectively with patients and healthcare staff. These skills ensure smooth office operations, accurate record-keeping, and positive patient experiences in a busy medical practice.

What is the difference between Practice Office Associate vs Medical Receptionist?

AspectPractice Office AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often no formal certification required
Work EnvironmentMedical offices, clinics, outpatient facilitiesHospitals, clinics, healthcare offices
Job ResponsibilitiesScheduling, patient intake, insurance processing, administrative supportGreeting patients, answering calls, scheduling appointments, data entry

The Practice Office Associate and Medical Receptionist roles share similar environments and administrative duties, but Practice Office Associates often have broader responsibilities including insurance processing and more complex administrative tasks. Medical Receptionists primarily focus on patient greeting and appointment scheduling. Both roles are essential in healthcare settings, with Practice Office Associates typically requiring more specialized training or certification.

Practice Office Associate jobs near you
Infographic showing various Practice Office Associate job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $38,415 per year, or $18.5 per hour.

Front Office Associate

Carmel, IN • On-site

FORTE' SPORTS MEDICINE & ORTHOPEDICS
See more jobs at FORTE' SPORTS MEDICINE & ORTHOPEDICSexternal

$15.25 - $18.25/hr

Full-time

Re-posted 6 days ago

Job description

Organization Overview

Forté Sports Medicine and Orthopedics is consistently recognized as a leader in the field of sports medicine and orthopedics within the midwest. Forté has been providing exceptional care to athletes and active people of all ages for over 40 years and pride ourselves in how we deliver that care.

We are a destination employment location for dedicated health care workers who are looking to advance their careers in their chosen profession. If you are seeking a setting that not only allows, but fosters professional growth and development while working with a team of outstanding, committed and like-minded leaders in this niche’ of health care, then you should consider Forté Sports Medicine - “The best place to get care AND the best place to give care!” 

Summary / Objective 

Forte Sports Medicine and Orthopedics is seeking a full-time professional, friendly, customer-focused and dependable front desk associate member to join our busy clinic located in Carmel, IN. This position serves in a critical support role and is responsible for a wide variety of administrative duties. 

Essential Functions 

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. 

  • Greet patients and visitors in a welcoming and caring manner 
  • Provide directions, answers questions, and meet a variety of customer service needs 
  • Demonstrate excellent customer service skills and consistently represent the organization in a positive and highly professional manner 
  • Register patients, check in/check out, accurately collect co-pays, obtain patient referral information, send/receive fax information as needed 
  • Data entry into the practice management software program(s) 
  • Maintain excellent working relationship with all physicians, rehab providers, management, staff of internal and external departments 
  • Prepare batches and reconcile patient payments 

Competencies (Knowledge/Skills/Abilities)

  • Must consistently demonstrate excellent customer services skills, be detail oriented, and be highly organized 
  • Must have strong verbal and written communication skills, time management, resourcefulness and the ability to anticipate needs of clinic 
  •  Must be adept in technology with a thorough understanding of computer software, browsers and multiple operating systems 

Required Education and Experience

  • High School Diploma or equivalent, required; Associates degree in healthcare related field, preferred 

Travel 

  • Some travel may be needed on occasion between the office locations (Greenwood, Noblesville, Mooresville, Tipton)

Forté Sports Medicine and Orthopedics is an Equal Opportunity Employer and a drug free workplace

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