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Practice Assistant Jobs in Addison, TX (NOW HIRING)

Ogletree Deakins

Legal Assistant

Dallas, TX · On-site

Position Summary Our Dallas office is looking for a Practice Assistant / Legal Assistant to join our growing firm. On a day-to-day basis, works under the direction of attorneys and paralegals to whom ...

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Practice Assistant information

See Addison, TX salary details

$16

$23

$35

How much do practice assistant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for practice assistant in Addison, TX is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $25.14 per hour, depending on experience, location, and employer.

What is a practice assistant?

A practice assistant works for a law firm processing legal documents and completing other administrative tasks, such as making travel arrangements or proofreading correspondence. Their job duties include providing support to attorneys at the law firm and their clients. Career qualifications include an associate’s degree and certification, although many employers prefer candidates with a bachelor's degree and experience working as a legal assistant. Some people in this job choose to use their experience in the legal field to become a paralegal and pursue a career as an attorney.

What are the key skills and qualifications needed to thrive as a practice assistant, and why are they important?

To thrive as a Practice Assistant, you need strong organizational skills, attention to detail, and a basic understanding of administrative processes, often supported by a high school diploma or equivalent. Familiarity with practice management software, scheduling systems, and electronic health records (EHR) is typically required. Excellent communication, customer service, and multitasking abilities help Practice Assistants stand out in handling patient interactions and supporting medical staff. These skills ensure efficient practice operations, a positive patient experience, and effective collaboration within the healthcare team.

What are some common challenges practice assistants face in managing multiple priorities, and how can they effectively address them?

Practice Assistants often juggle a variety of tasks, such as scheduling appointments, managing client correspondence, and supporting attorneys or healthcare providers. Balancing these responsibilities can be challenging, especially during busy periods or when urgent matters arise. Effective prioritization, strong organizational skills, and clear communication with team members are key to staying on track. Many Practice Assistants also use digital tools and calendars to streamline workflows and ensure deadlines are met. Regular check-ins with supervisors can help clarify expectations and adjust priorities as needed.

What is the difference between Practice Assistant vs Medical Secretary?

AspectPractice AssistantMedical Secretary
Required CredentialsHigh school diploma; certification often preferredHigh school diploma; certification may be advantageous
Work EnvironmentMedical offices, clinics, outpatient facilitiesMedical offices, hospitals, clinics
Employer & Industry UsageCommon in outpatient practices and clinicsWidely used in hospitals and private practices
Search & Comparison IntentOften compared for administrative and clinical support rolesCompared for administrative support in healthcare settings

Practice Assistants and Medical Secretaries both support healthcare operations but differ mainly in their roles. Practice Assistants often perform both clinical and administrative tasks, while Medical Secretaries primarily handle administrative duties. Understanding these differences helps job seekers find the right fit for their skills and career goals.

More about Practice Assistant jobs

What are the most commonly searched types of Practice jobs in Addison, TX?

The most popular types of Practice jobs in Addison, TX are:

What cities near Addison, TX are hiring for Practice Assistant jobs?

Cities near Addison, TX with the most Practice Assistant job openings:

Practice Assistant jobs near you
Infographic showing various Practice Assistant job openings in Addison, TX as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,844 per year, or $23 per hour.

Medical Practice Assistant - Digital Health

Dallas, TX • On-site

Parkland Health and Hospital System
Hospitals • 10K+ employees
Learn more about Parkland Health and Hospital Systemexternal

Full-time

Posted 3 days ago

New

Parkland Health and Hospital System rating

8.1

Company rating: 8.1 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

Job description

Location: Moody Outpatient Center
Medical Practice Assistant-Digital Health
Work Schedule: 10:30 AM-7:00 PM Monday-Friday
Hybrid: 2 weeks in office, then 2 weeks Remote
*Must be comfortable with technology*
Medical Practice Assistant
Primary Purpose
Accountable for providing patient-centered care and operational support to the medical team to ensure optimal patient experience. Coordinates activities across clinical areas and facilitates smooth patient flow. Assists with patient data collection, performs select screenings, and completes medical office functions relevant to the area/assignment.
MINIMUM SPECIFICATIONS
Education
  • None

Experience
  • Must have three years of customer service experience, preferably in a medical/healthcare/health insurance setting.
  • Patient registration experience preferred.
  • Prefer completion of coursework towards an accredited medical terminology.
  • Medical Office Assistant experience or training is a plus.

Equivalent Education and/or Experience
  • Completion of a Parkland Workforce Development Training Program may substitute for the required education and experience.

Certification/Registration/Licensure
Required Tests for Placement
Skills or Special Abilities
  • Must be able to work collaboratively with colleagues to deliver patient/customer services that exceed patient expectations as evidenced by patient satisfaction scores.
  • Must be able to demonstrate competency required as applicable to the specialty area.
  • Must have demonstrated communication skills to include above-average verbal skills (heavy public contact) and written skills. Bilingual skills preferred.
  • Must have familiarity with diagnostic ICD-9-CM coding and HCPCS-CPT4 procedure codes.
  • Must have working knowledge of medical terminology.
  • Must be able to demonstrate basic clerical skills and working knowledge of standard office equipment.
  • Must be detail-oriented and have sharp analytical skills to resolve registration issues as related to multiple groups, including third-party payors, physicians, patients, and the system.
  • Must be able to solve problems within the guidelines of established policies and procedures.
  • Must be able to adjust to multiple demands, shifting priorities, and rapid change.

Virtual Care Only
  • Must be able to work collaboratively and optimally with patients with serious health conditions and barriers to care.
  • Must be able to recognize and escalate clinical decision-making to appropriate team members of the multidisciplinary team.
  • Must demonstrate strength in documenting within an electronic health record with the ability to effectively problem-solve when faced with decision-making challenges and escalate as appropriate.
  • Confident with technology, specifically electronic medical records, video encounters, and computer applications.

Responsibilities
Proficiently performs patient service activities in coordination with the clinical team, including but not limited to
  • Ensures patient and family comfort, safety, privacy, and confidentiality at all times.
  • Adapts work methods to specifically accommodate the population-specific care needs (physical, psychosocial, cultural, age/developmental) of each patient.
  • Greets patients and families, making them feel welcome and wanted.
  • Assists patients and families with directions, inquiries, and information as requested. Ensures needs are addressed satisfactorily.
  • Keeps patients and families informed about wait times and any other factors that may affect the visit.
  • Stays cognizant of clinical/area needs to facilitate patient care and flow.
  • Assess patient experience at the end of each visit to determine if patient needs were met.

Virtual Care Only
  • Proactively outreaches to patients using motivational interviewing, demonstrating effective, caring communication to build patient trust and establish and maintain relationships to gather information, encourage patient self-interest in healthcare, and follow up on patient-established goals.
  • Assists patients and families with health system navigation, making appointments, patient advocacy, determination of community resources to reduce barriers to care, and support set-up and initiation of electronic communication modes (email, MyChart, etc.).
  • Coordinates clinic/area activities and facilitates business processes in accordance with standards.
  • Performs pre-visit activities to gather patient information from internal and external service or entities, ensuring it is available to the clinic team for the visit.
  • Checks the patient into the clinic.
  • Correctly identify the patient prior to performing tasks.
  • Reviews and updates patient accounts to ensure registration and coverage are up to date and complete.
  • Confirms or verifies coverage as needed.
  • Identifies and refers patients for financial counseling as appropriate.
  • Performs upfront cash collections; receives, verifies, and posts money transactions following Parkland cash management policies and procedures. All monies must be accounted for through the patient accounting system and/or the point-of-sale system.
  • Verifies and completes daily reconciliations that ensure cash transactions are handled accurately and that deposits are made daily.
  • Assists with the process of internal and external appointments, referrals, and information retrieval.
  • Schedules appointments in accordance with the clinical team's directives and the patient's desires/availability.
  • Performs charge capture and charge reconciliation to ensure encounters are complete and closed in a timely manner.

Virtual Care Only
  • Collaborates with a multidisciplinary team to improve patient access to care and reduce avoidable organizational utilization.
  • Documents (paper or electronic) completely, accurately, legibly, and timely.
  • Ensures applicable documentation is obtained for registration and patient visit.
  • Provides an explanation for all requested forms to ensure patient understanding.
  • Performs data entry/documentation of patient care intake information.

Virtual Care Only
  • Performs data entry/documentation of patient encounter.
  • Assists with the maintenance of clinic supplies and equipment.
  • Assists with stocking and inventory of supplies, as appropriate.
  • Keeps appropriate persons informed of the status of supplies and equipment.
  • Completes requisition documentation for supplies, equipment, and services, as applicable.
  • Practices patient safety measures and, in association with site leadership:
  • Complies with proper hand hygiene (hand washing/hand sanitizer gel/foam use).
  • Applies or practices proper infection control methods.
  • Identifies, corrects, and/or reports safety hazards at the time of discovery.
  • Identifies and/or facilitates maintenance of equipment, initiates work order requests, and removes equipment from the patient care area, as appropriate.
  • Informs Environmental Services when additional cleaning activities are needed.

Virtual Care Only
  • Elevates critical incidents and information regarding any quality-of-care concerns to the multidisciplinary team.
  • Participates in performance improvement and quality initiatives.
  • Participates in the unit performance improvement initiatives.
  • Meets expected performance quality measures as outlined for area(s) or responsibility.
  • Based on operational need, you may be required to perform the role in an alternate Parkland location.

Requisition ID: 990093

What Parkland Health and Hospital System employees say

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About Parkland Health and Hospital System

Sourced by ZipRecruiter

Parkland Health and Hospital System, based in Dallas, TX, US, is a reputed entity in the healthcare industry. Accessible through their website parklandhealth.org, this distinguished organization operates within the public sector, primarily providing medical care and services. Parkland Health was founded with a mission to take healthcare to people who need it the most and ever since its inception it has staunchly adhered to this principle. The hospital is acknowledged for its unyielding dedication to patient care, its world-class staff, and its innovative medical breakthroughs. Alongside its traditional healthcare offerings, Parkland also provides specialized services such as burn treatment and poison control, cementing their position as a comprehensive provider of critical care.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

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