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Powersports Customer Service Jobs (NOW HIRING)

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Powersports Customer Service information

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How much do powersports customer service jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for powersports customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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For Powersports Customer Service jobs, the most frequently searched job titles are:

Powersports Service Writer

Lancaster, PA โ€ข On-site

Full-time

PTO

Re-posted 26 days ago


Job description

Jones Powersports is looking for a motivated, organized, and customer-focused Service Advisor / Writer to join our fast-paced Powersports Service Department. If you enjoy working with customers and have a passion for motorcycles, ATVs, and UTVs, this is your opportunity to build a career in the powersports industry.

What Youโ€™ll Be Doing

  • Greet customers and accurately assess service needs
  • Write repair orders and detailed service estimates
  • Schedule appointments and manage service workflow
  • Communicate clearly with customers on repairs, timelines, and costs
  • Recommend maintenance and additional services
  • Coordinate with technicians to ensure efficient repairs
  • Deliver a high-quality customer experience every time

What Weโ€™re Looking For

  • Service advisor/writer experience (powersports or automotive preferred)
  • Strong customer service and communication skills
  • Ability to multitask in a fast-paced environment
  • Organized and detail-oriented
  • Proficient in computer systems and dealer management software, with experience using Lightspeed a plus
  • Passion for powersports is a big plus
  • Valid driverโ€™s license

What We Offer

  • Competitive pay (hourly + performance incentives)
  • Paid time off
  • Employee discounts
  • Opportunities for advancement
  • A fun, energetic team environment

About Us

Jones Powersports is proud to be part of the Jones Family of Dealerships, a trusted name with deep roots in Lancaster County. With a long-standing reputation for quality, integrity, and customer service, weโ€™ve been serving the local community for over 65 years and continue to grow. Our team is passionate about powersports and committed to delivering an exceptional experience for every customer.

Equal Opportunity Employer

Jones Powersports is an Equal Opportunity Employer and consider all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

If you love powersports and working with people, we want to hear from you!