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Powells information

What are the key skills and qualifications needed to thrive as a Bookseller at Powell's, and why are they important?

To thrive as a Bookseller at Powell's, you need a deep knowledge of literature, strong customer service abilities, and often a high school diploma or equivalent. Familiarity with point-of-sale systems, inventory management software, and online ordering platforms is typically required. Excellent communication, attention to detail, and enthusiasm for books are soft skills that help you connect with customers and colleagues. These skills ensure that customers have a positive experience, find the books they need, and keep the store operating efficiently.

What are Powells?

Powells typically refers to employees or staff members working at Powell's Books, a famous independent bookstore based in Portland, Oregon. These employees help customers find books, manage inventory, operate the checkout, and provide information about the store's offerings. Powell's Books is known for its large selection of new and used books, knowledgeable staff, and community events. Working at Powell's offers opportunities to engage with literature enthusiasts and participate in a vibrant bookstore culture.

What is the typical work environment like for employees at Powell’s Books, and how do team members collaborate?

Employees at Powell’s Books typically work in a vibrant, customer-focused retail environment that values teamwork and a passion for books. Team members frequently collaborate to provide excellent customer service, manage inventory, and organize events or promotions. Communication is key, as staff often coordinate across departments such as sales, purchasing, and online operations. The culture encourages learning and sharing knowledge about books and authors, creating a supportive atmosphere for both new and experienced employees.

What is the difference between Powells vs Stock Clerks?

AspectPowellsStock Clerks
Required CredentialsHigh school diploma or equivalent, retail/customer service experienceHigh school diploma or equivalent, basic math skills
Work EnvironmentRetail stores, customer-facing rolesWarehouses, retail stockrooms
Employer & Industry UsageRetail chains, department storesWarehousing, retail supply chain

Powells and Stock Clerks both work in retail environments, often requiring similar credentials like a high school diploma. Powells typically involves customer service and sales in a retail store, while Stock Clerks focus on inventory management and stock replenishment. Both roles are essential in retail operations but differ mainly in daily responsibilities and work settings.

More about Powells jobs
What states have the most Powells jobs? States with the most job openings for Powells jobs include:
LEAD SALES ASSOCIATE-FT in POWELLS CROSSROADS, TN S21663

LEAD SALES ASSOCIATE-FT in POWELLS CROSSROADS, TN S21663

Dollar General

Powells Crossroads, TN • On-site

$15.50 - $17.75/hr

Full-time

Re-posted 10 days ago


Dollar General rating

4.0

Company rating: 4.0 out of 10

Based on 4,502 frontline employees who took The Breakroom Quiz

39th of 39 rated national retailers


Job description

Work Where You Matter
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.
Job Details
GENERAL SUMMARY:
Function as a Cashier and/or Stocker and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses.
DUTIES and ESSENTIAL JOB FUNCTIONS:
  • Unload trucks according to the prescribed process for the store.
  • Follow company work processes to receive, open and unpack cartons and totes.
  • Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
  • Restock returned and recovered merchandise.
  • Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.
  • Assist in plan-o-gram implementation and maintenance.
  • Assist customers by locating merchandise.
  • Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
  • Greet customers as they enter the store.
  • Maintain register countertops and bags; implement register countertop plan-o-grams.
  • Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
  • Collect payment from customer and make change.
  • Clean front end of store and help set up sidewalk displays.
  • Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
  • Provide superior customer service leadership.
  • Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Open and/or close the store under specific direction of the Area Manager.

In the Absence of the Store Manager or Assistant Store Manager:
  • Authorize and sign for refunds and overrides; count register; make bank deposits.
  • Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
  • Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
  • Monitor cameras for unusual activities (customers and employees), if applicable.
  • Supply cashiers with change when needed.
  • Complete all required paperwork and documentation according to guidelines and deadlines as assigned.

Qualifications
KNOWLEDGE and SKILLS:
  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash handling procedures including cashier accountability and deposit control.
  • Ability to perform IBM cash register functions.
  • Knowledge of cash, facility and safety control policies and practices.
  • Effective interpersonal and oral & written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow plan-o-gram and merchandise presentation guidance.

WORK EXPERIENCE and/or EDUCATION:
  • High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.

WORKING CONDITIONS
  • Frequent walking and standing
  • Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
  • Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
  • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
  • Occasional climbing (using step ladder) up to heights of six feet
  • Fast-paced environment; moderate noise level
  • Occasional exposure to outside weather conditions
  • Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.

Relocation assistance is not available for this position.
Dollar General Corporation is an equal opportunity employer.

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About Dollar General

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What started as a single store is now a 20+ billion dollar Fortune 119 company. With 140,000+ employees and counting, we’re growing fast and so can you. There are endless opportunities for you, including award-winning training programs and career paths in retail, distribution, transportation or corporate. The possibilities are endless!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Goodlettsville, TN, US