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Postal Assistant Jobs in Raleigh, NC (NOW HIRING)

Healthcare Services Group

Dietary Aide

Durham, NC · On-site

$12.25 - $15.50/hr

Responsibilities * Assist with food preparation, including chopping vegetables and preparing salads ... Postal Code27713-9754 Division : NameDivisionB

Banc of California

Loan Servicer

Durham, NC · On-site

... postal service. * Update customer information, such as address, banker, branch, etc. in loan ... Review loan agreement to board Libor and/or Fixed Rate loan into ACBS. * Assist Senior Commercial ...

Banc of California

Loan Servicer

Durham, NC

... postal service. * Update customer information, such as address, banker, branch, etc. in loan ... Review loan agreement to board Libor and/or Fixed Rate loan into ACBS. * Assist Senior Commercial ...

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All JobsPostal JobsPostal Assistant JobsPostal Assistant Jobs in Raleigh, NC

Postal Assistant information

What are the key skills and qualifications needed to thrive as a postal assistant, and why are they important?

To thrive as a Postal Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with postal sorting systems, computer-based tracking tools, and point-of-sale software is typically required. Excellent customer service, time management, and teamwork are important soft skills for this role. These abilities ensure efficient mail processing, accurate record-keeping, and positive customer experiences in a fast-paced environment.

What is the difference between Postal Assistant vs Mail Carrier?

AspectPostal AssistantMail Carrier
Required CredentialsHigh school diploma or equivalent; basic postal trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentPost office facilities, sorting centersOn the road, delivering mail and packages
Employer & Industry UsageUnited States Postal Service, other postal agenciesUnited States Postal Service, other postal agencies
Common Search & ComparisonYesYes

Both Postal Assistants and Mail Carriers work within postal services, often with overlapping duties. Postal Assistants typically handle sorting, customer service, and clerical tasks inside post offices, while Mail Carriers focus on delivering mail and packages directly to customers' homes. Understanding these roles helps job seekers identify the right position based on work environment and responsibilities.

What's the easiest postal assistant job to get?

The easiest postal assistant job to get typically involves entry-level positions that require minimal prior experience and education, such as casual or seasonal roles. These positions often have less competitive application processes and may not require specialized certifications, making them more accessible for new job seekers.

What are some typical challenges faced by postal assistants, and how can they be managed effectively?

Postal Assistants often encounter challenges such as handling a high volume of mail during peak periods, maintaining accuracy in sorting and processing, and providing excellent customer service under time constraints. Effective time management, attention to detail, and strong organizational skills are essential for managing these demands. Many postal facilities offer training and support from experienced colleagues, which helps new hires quickly adapt and develop strategies for efficiency and stress management.

What is a postal assistant?

Postal Assistants are employees who work in post offices and are responsible for a variety of tasks related to mail handling and customer service. Their duties include sorting and delivering mail, selling postal products like stamps and money orders, managing records, and assisting customers with queries and transactions. They play a vital role in ensuring the smooth operation of postal services and maintaining accurate records for all postal activities. Postal Assistants often work at the front counter, providing direct service to customers and helping with administrative tasks as needed.

How much does a postal assistant make?

A postal assistant typically earns an average annual salary of around $35,000 to $45,000, depending on experience, location, and union agreements. They often work in a postal facility, handling sorting, customer service, and delivery support, with opportunities for overtime and advancement.

What are the most commonly searched types of Postal jobs in Raleigh, NC?

The most popular types of Postal jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Postal Assistant jobs?

Cities near Raleigh, NC with the most Postal Assistant job openings:

Postal Assistant jobs near you
Infographic showing various Postal Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Full or Part-Time Shipping & Customer Service Associate

The UPS Store

Raleigh, NC

$13 - $15/hr

Full-time, Part-time

Re-posted 5 days ago

The UPS Store rating

5.7

Company rating: 5.7 out of 10

Based on 642 frontline employees who took The Breakroom Quiz

457th of 733 rated retailers

Job description

We are seeking a dedicated Full or Part-Time Shipping & Customer Service Associate to join our team at The UPS Store in Raleigh, NC. This position offers an outstanding opportunity to deliver exceptional service to customers while supporting daily shipping and operational activities in a fast-paced retail environment. Compensation ranges from $13.00 to $15.00 per hour, paid bi-weekly.

Responsibilities
  • Deliver exceptional customer service by assisting with shipping, packaging, and mail services.
  • Accurately and efficiently process shipments, ensuring compliance with USPS, UPS, FedEx, and other carrier regulations.
  • Promptly and professionally address customer inquiries and resolve any issues.
  • Maintain an organized, clean, and safe workspace, including stocking supplies and managing inventory.
  • Provide support for additional retail services such as printing, copying, and mailbox rentals as needed.
  • Collaborate effectively with team members to ensure smooth daily operations and outstanding customer experiences.
  • Continuously practice attentive listening with customers, team members, and leadership.
  • Take full ownership of customers' shipping needs by offering suitable solutions.
  • Actively learn about all products, services, alternative solutions, and industry trends to enhance expertise.
  • Operate all equipment, software, and devices proficiently and be willing to assist in training others.
  • Perform other duties as assigned to support the team and business objectives.
Requirements
  • High school diploma or GED is required.
  • Previous experience in customer service or retail is preferred.
  • Strong computer skills, including proficiency with Microsoft Office and Adobe Suites, with basic familiarity with shipping software considered a plus.
  • Excellent verbal and written communication skills, including strong spelling and mathematical abilities.
  • Outstanding phone etiquette and a friendly, approachable demeanor.
  • Ability to multitask, prioritize responsibilities, and perform efficiently in a fast-paced environment.
  • Reliable, punctual, detail-oriented, and positive individual with the ability to lift 40+ pounds.
Benefits
  • Competitive hourly wage ranging from $13.00 to $15.00, paid bi-weekly.
  • Flexible scheduling options for full-time or part-time availability.
  • Opportunities for professional growth and development within The UPS Store network.
  • A supportive and collaborative work environment focused on teamwork and delivering exceptional customer satisfaction.
About the Company

The UPS Store is a renowned provider of retail shipping, postal, and business services nationwide. As a franchise separate from UPS, we are committed to delivering exceptional value by combining personalized service with innovative solutions. Join our team in Raleigh, NC, and become part of a company that upholds integrity, professionalism, and community engagement.

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What The UPS Store employees say

Pay

Benefits

Hours and flexibility

Workplace

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UPS Store logo

About UPS Store

Sourced by ZipRecruiter

The UPS Store Inc., is a subsidiary of UPS, and is the world’s largest franchisor of retail shipping, postal, printing and business service centers. UPS and The UPS Store Headquarters offer a unique promote-from-within culture where you’ll always find exciting new career opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go. UPS and The UPS Store Headquarters job categories include: Package Handlers and Helpers, Drivers and Mechanics, Customer Solutions and Sales, IT, Corporate, and Logistics and Operations.

Industry

Retail, printing and printing services, print media publishing, office supplies and stationery stores, couriers and messengers services and plastics packaging film and sheet (including laminated) manufacturing

Company size

10,000+ Employees

Headquarters location

San Diego, CA, US

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