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Pos Support Jobs in Massachusetts (NOW HIRING)

Inficare Technologies

POS Engineer

Boston, MA · On-site

$134K - $177K/yr

Boston Support Center, MA (4 days onsite) Must Have(s): * 5 years high volume POS engineering experience * 3 years edge computing in large scale environment * 5 years POS hardware experience * 1 year ...

Inficare Technologies

POS Engineer

Boston, MA · On-site

$134K - $177K/yr

Boston Support Center, MA (4 days onsite) Must Have(s): * 5 years high volume POS engineering experience * 3 years edge computing in large scale environment * 5 years POS hardware experience * 1 year ...

Sanctuary Medicinals

POS Sales Agent

Saugus, MA · On-site

$16/hr

POS Sales Agent - Sanctuary Saugus Salary: $16 an hour | Hourly Non-Exempt | Full-Time and ... Schedules and job duties may change at any time to support business operations. Sanctuary ...

Sanctuary Medicinals

POS Sales Agent

Woburn, MA · On-site

$16/hr

POS Sales Agent - Sanctuary Woburn Salary: $16 an hour | Hourly Non-Exempt | Full-Time and ... Schedules and job duties may change at any time to support business operations. Sanctuary ...

Oruka Therapeutics

Administrative Assistant

Waltham, MA · On-site

$35 - $50/hr

Track and report spend over time across key vendor POs * Support cross-functional projects and administrative initiatives across clinical development, clinical operations and biometrics involving ...

OvationCXM

Restaurant Support Technician

Boston, MA · On-site

$50 - $75/hr

NICE TO HAVE • Prior experience supporting restaurant POS systems such as Toast, Square for Restaurants, Aloha, or similar platforms. • Background in hospitality or food service; understanding ...

Tapestry

Sales Support Associate I

Millbury, MA · On-site

$16.25 - $21/hr

Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with ... Support sales floor activities, respond to customer requests confidently, and partner with team or ...

Tapestry, Inc.

Sales Support Associate III

Somerville, MA · On-site

$18.50 - $24/hr

Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with ... Support sales floor activities, respond to customer requests confidently, and partner with team or ...

Tapestry, Inc.

Sales Support Associate I

Millbury, MA · On-site

$16.25 - $21/hr

Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with ... Support sales floor activities, respond to customer requests confidently, and partner with team or ...

Tapestry, Inc.

Sales Support Associate II

Braintree, MA · On-site

$17.25 - $22.25/hr

Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with ... Support sales floor activities, respond to customer requests confidently, and partner with team or ...

Tapestry, Inc.

Sales Support Associate III

Millbury, MA · On-site

$16.25 - $21/hr

Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with ... Support sales floor activities, respond to customer requests confidently, and partner with team or ...

Tapestry, Inc.

Sales Support Associate III

Millbury, MA · On-site

$16.25 - $21/hr

Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with ... Support sales floor activities, respond to customer requests confidently, and partner with team or ...

Tapestry, Inc.

Sales Support Associate III

Somerville, MA · On-site

$18.50 - $24/hr

Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with ... Support sales floor activities, respond to customer requests confidently, and partner with team or ...

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Pos Support information

See Massachusetts salary details

$15

$28

$48

How much do pos support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for pos support in Massachusetts is $28.45, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $30.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the POS Support position?

To excel as a POS Support professional, you need technical troubleshooting abilities, a solid grasp of point-of-sale hardware and software, and often some IT or computer science background. Familiarity with popular POS systems such as Oracle Micros, Square, or Toast, as well as ticketing platforms like Zendesk or ServiceNow, is highly valuable. Strong problem-solving, clear communication, and patience help you effectively assist end users and collaborate with cross-functional teams. These skills are essential for minimizing downtime, ensuring smooth business operations, and delivering high-quality customer service.

What are some common challenges faced in a POS Support role, and how are they typically addressed?

In a POS Support role, frequent challenges include diagnosing hardware malfunctions, resolving software issues, and managing urgent system outages, especially during peak business hours. To address these challenges, professionals rely on a combination of technical expertise, remote troubleshooting tools, and excellent communication with both store staff and IT teams. Support specialists are also proactive in documenting recurring issues and implementing long-term solutions to prevent future disruptions. Working efficiently under pressure and prioritizing service requests are key to maintaining business continuity in fast-paced retail or hospitality environments.

What is a POS Support?

A POS (Point of Sale) Support job involves assisting businesses with the installation, maintenance, and troubleshooting of POS systems. This includes helping users with software or hardware issues, training staff on system usage, and ensuring smooth transaction processing. POS Support professionals work with retailers, restaurants, and other businesses that rely on POS systems for sales and inventory management. Strong technical skills, problem-solving abilities, and customer service are essential for this role.

What are the most commonly searched types of Pos Support jobs in Massachusetts? The most popular types of Pos Support jobs in Massachusetts are:
What are popular job titles related to Pos Support jobs in Massachusetts? For Pos Support jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Pos Support jobs in Massachusetts look for? The top searched job categories for Pos Support jobs in Massachusetts are:
Pos Support jobs near you
Infographic showing various Pos Support job openings in Massachusetts as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $59,170 per year, or $28.4 per hour.

POS Engineer

Inficare Technologies

Boston, MA • On-site

$134K - $177K/yr

Full-time

Re-posted 28 days ago

Job description

Position: POS Engineer
Duration: 8+ months
Location: Boston Support Center, MA (4 days onsite)
Must Have(s):
  1. 5 years high volume POS engineering experience
  2. 3 years edge computing in large scale environment
  3. 5 years POS hardware experience
  4. 1 year Oracle Symphony & Oracle Res

Contract | Individual Contributor
What This Role Is
We are hiring a hands-on senior consultant to help design and evaluate next-generation POS hardware and edge computing architecture for a large Quick Service Restaurant (QSR) environment as part of a team. The position is an onsite role in our Canton, MA support center.
This is not a people-manager role and not day-to-day POS support.
The focus is architecture, tradeoffs, and future-proofing-especially extending hardware life, reducing OS risk, and ensuring systems can grow with software (including AI use cases) over the next 5-10 years.
What You'll Do
• Evaluate current POS hardware and deployment models
• Evaluate edge-based architectures that:
o Reduce dependency on POS terminal OS EOS
o Allow POS logic to move off the register where appropriate
o Support 100% seamless offline operation and high-volume store environments
• Help define where workloads should run:
o POS endpoint vs store edge vs cloud
• Assess hardware and OS choices against future growth, including AI-driven workloads
• Deliver clear architecture recommendations, diagrams, and tradeoff analysis with the team
Required Experience (Must Have)
POS & QSR Experience
• Hands-on experience with large enterprise POS systems in QSR or high-volume retail
• Strong understanding of:
o Transactions
o Payments
o Peripherals
o Offline / degraded network behavior
• Experience designing around existing POS platforms, not replacing them
Edge Computing & Architecture
• Real experience designing or operating edge computing in distributed environments
• Comfortable with store-level compute models that work even when the network is down
• Experience supporting mixed fleets (legacy hardware + new stores)
POS Hardware
• Experience with enterprise POS hardware such as:
o NCR
o Oracle MICROS
o HP (or similar vendors)
• Understands hardware lifecycle realities (long refresh cycles, mixed environments)
OS & Imaging (Hands-On)
• OS imaging and lifecycle management experience
• Windows LTSC in POS environments (including tradeoffs)
• Linux for edge or backend workloads (practical use, not ideological)
Future-Ready & Capacity Planning (Critical)
• Understands how emerging technologies (e.g., AI, real-time analytics, automation) impact store compute needs
• Experience with capacity planning and technology decisions looking 3-5 years out
• Able to design architectures where software growth does not immediately force hardware upgrades
We are not looking for someone to build AI models-
we are looking for someone who understands what AI and future software demand from infrastructure.
What This Role Is NOT
• Not people management
• Not vendor ownership or procurement negotiation
• Not day-to-day POS support or store operations
• Not an AI engineering role
Ideal Candidate Summary
A senior individual contributor with deep POS and QSR experience who can combine edge computing, OS strategy, and capacity planning to deliver practical, future-ready POS architecture recommendations-without forcing unnecessary hardware refreshes.

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