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Remote Pos Support Jobs in Massachusetts (NOW HIRING)

Writes and/or supports the development of manuscripts relating to clinical study data or clinical ... LI-remote About us With a firm belief that every person and community should have access to the ...

Writes and/or supports the development of manuscripts relating to clinical study data or clinical ... LI-remote About us With a firm belief that every person and community should have access to the ...

Grants Administrator I

Cambridge, MA · On-site +1

$70K - $92K/yr

As a not-for-profit, we support patient care, research, teaching, and community service, striving ... Remote Type Remote Work Location 600 Main Street Scheduled Weekly Hours 40 Employee Type Regular ...

Grants Administrator I

Cambridge, MA · Remote

$70K - $92K/yr

As a not-for-profit, we support patient care, research, teaching, and community service, striving ... Remote Type Remote Work Location 600 Main Street Scheduled Weekly Hours 40 Employee Type Regular ...

Develop promotional strategies, annual business plans, and customer presentations supporting key ... Monitor and analyze key business metrics including revenue, ordered sales, POS sales, Net PPM, in ...

Remote Pos Support information

See Massachusetts salary details

$11

$21

$31

How much do remote pos support jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote pos support in Massachusetts is $21.37, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $23.12 per hour, depending on experience, location, and employer.

What is a Remote POS Support specialist?

A Remote POS (Point of Sale) Support specialist is a professional who provides technical assistance and troubleshooting for POS systems from a remote location. They help retail, restaurant, or service businesses resolve software, hardware, or network issues affecting their sales terminals. Their duties often include guiding users through problem-solving steps, configuring systems, and escalating complex issues as needed. Remote POS Support specialists play a crucial role in minimizing downtime and ensuring smooth sales operations.

What are the key skills and qualifications needed to thrive as a Remote POS Support specialist?

To thrive as a Remote POS Support Specialist, you need strong troubleshooting abilities, familiarity with point-of-sale (POS) systems, and typically a background in IT support or customer service. Experience with remote desktop tools, ticketing systems, and knowledge of specific POS software platforms like Square, Clover, or NCR is often required. Excellent communication, patience, and problem-solving skills help you resolve issues efficiently and maintain positive client relationships. These skills ensure quick and effective support, minimize downtime for businesses, and uphold customer satisfaction in a remote environment.

What are some common challenges faced by Remote POS Support specialists, and how can they effectively address them?

Remote POS Support specialists often encounter challenges such as troubleshooting technical issues without physical access to the hardware, communicating clearly with non-technical users, and managing multiple support requests simultaneously. To address these challenges, successful specialists rely on strong problem-solving skills, clear written and verbal communication, and effective use of remote access tools. Building rapport with clients and following structured troubleshooting procedures also help ensure issues are resolved efficiently and professionally.

What is the difference between Remote Pos Support vs Remote Customer Service Representative?

AspectRemote Pos SupportRemote Customer Service Representative
Required CredentialsBasic computer skills, POS system knowledgeCommunication skills, customer service experience
Work EnvironmentRetail or hospitality settings, remote support for POS systemsCall centers, retail, or online support roles
Employer & Industry UsageRetail, hospitality, food serviceVarious industries including retail, telecom, e-commerce
Common Search & ComparisonYesNo

Remote Pos Support focuses on assisting businesses with POS system issues, requiring technical knowledge of POS hardware and software. In contrast, Remote Customer Service Representatives handle general customer inquiries, emphasizing communication and problem-solving skills. While both roles involve remote work, they serve different industry needs and skill sets.

What are the most commonly searched types of Pos Support jobs in Massachusetts?

The most popular types of Pos Support jobs in Massachusetts are:

What cities in Massachusetts are hiring for Remote Pos Support jobs?

Cities in Massachusetts with the most Remote Pos Support job openings:

Infographic showing various Remote Pos Support job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,448 per year, or $21.4 per hour.

Grants Administrator I Fully Remote

Massgeneralbrigham

Boston, MA • Remote

$70K - $92K/yr

Full-time

Posted 27 days ago


Mass General Brigham rating

8.0

Company rating: 8.0 out of 10

Based on 348 frontline employees who took The Breakroom Quiz

87th of 893 rated healthcare providers


Job description

Site: The Brigham and Women's Hospital, Inc.


Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.


Job Summary

Works with Principal Investigators and Department Administrators to develop grant submissions, perform budget forecasting, monitor fund statements, resolve accounting issues, perform accounts payable/accounts receivable, process POs, and function as liaison to grantor agencies and subcontracting institutions. Provides guidance, resolves issues and helps navigate the research proposal and submission and application process.
Does this position require Patient Care?
No
Essential Functions
-Processes and prepares research grant proposals, awards, and transactions, maintaining grant/contract records in compliance with institutional and research sponsors.
-Assists with budgets, justifications, and materials for financial reporting.
-Reviews proposals for compliance with sponsor and organizational guidelines; verify all sponsor requirements are met.
-Responsible for processing purchase orders, managing accounts receivable/accounts payable, and resolving accounting requests.
-Take ownership of managing an assigned portfolio of research departments and serve as the primary Pre-Award/Post-Award resource for department administrators and PIs.
-Monitors expenditures and assures budgetary compliance; verifies, identifies, and evaluates excessive charges; and gives advice on allowability of costs to be charged to grant.


Qualifications

EducationAssociate's Degree Financial Management required or Associate's Degree Related Field of Study required or Bachelor's Degree Financial Management preferredCan this role accept experience in lieu of a degree?NoLicenses and CredentialsExperienceResearch administration experience 1-2 years requiredKnowledge, Skills and Abilities- Proficient in spreadsheets, databases, accounting, and other computer applications. - Excellent verbal and written communication, interpersonal, and problem-solving skills. - Good organization and coordination skills. - Ability to work with large financial data sets with accuracy. - Good working knowledge of research agency, sponsor, and organization funding guidelines and policies. - Good negotiation skills. - Ability to work independently. - Ability to make good judgments and resolve problems.

Additional Job Details (if applicable)

Physical Requirements
  • Standing Occasionally (3-33%)
  • Walking Occasionally (3-33%)
  • Sitting Constantly (67-100%)
  • Lifting Occasionally (3-33%) 20lbs - 35lbs
  • Carrying Occasionally (3-33%) 20lbs - 35lbs
  • Pushing Rarely (Less than 2%)
  • Pulling Rarely (Less than 2%)
  • Climbing Rarely (Less than 2%)
  • Balancing Occasionally (3-33%)
  • Stooping Occasionally (3-33%)
  • Kneeling Rarely (Less than 2%)
  • Crouching Rarely (Less than 2%)
  • Crawling Rarely (Less than 2%)
  • Reaching Occasionally (3-33%)
  • Gross Manipulation (Handling) Constantly (67-100%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly (67-100%)
  • Vision - Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)

  • Remote Type

    Remote


    Work Location

    60 Fenwood Road


    Scheduled Weekly Hours

    40


    Employee Type

    Regular


    Work Shift

    Day (United States of America)


    Pay Range

    $70,720 - $92,570.40/Annual

    Grade

    6


    At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.


    EEO Statement:

    2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.


    Mass General Brigham Competency Framework

    At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.


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