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Remote Pos Support Jobs in Springfield, MA (NOW HIRING)

Remote Pos Support information

See Springfield, MA salary details

$10

$19

$28

How much do remote pos support jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for remote pos support in Springfield, MA is $19.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $21.06 per hour, depending on experience, location, and employer.

What is a Remote POS Support specialist?

A Remote POS (Point of Sale) Support specialist is a professional who provides technical assistance and troubleshooting for POS systems from a remote location. They help retail, restaurant, or service businesses resolve software, hardware, or network issues affecting their sales terminals. Their duties often include guiding users through problem-solving steps, configuring systems, and escalating complex issues as needed. Remote POS Support specialists play a crucial role in minimizing downtime and ensuring smooth sales operations.

What are the key skills and qualifications needed to thrive as a Remote POS Support Specialist, and why are they important?

To thrive as a Remote POS Support Specialist, you need strong troubleshooting abilities, familiarity with point-of-sale (POS) systems, and typically a background in IT support or customer service. Experience with remote desktop tools, ticketing systems, and knowledge of specific POS software platforms like Square, Clover, or NCR is often required. Excellent communication, patience, and problem-solving skills help you resolve issues efficiently and maintain positive client relationships. These skills ensure quick and effective support, minimize downtime for businesses, and uphold customer satisfaction in a remote environment.

What is the difference between Remote Pos Support vs Remote Customer Service Representative?

AspectRemote Pos SupportRemote Customer Service Representative
Required CredentialsBasic computer skills, POS system knowledgeCommunication skills, customer service experience
Work EnvironmentRetail or hospitality settings, remote support for POS systemsCall centers, retail, or online support roles
Employer & Industry UsageRetail, hospitality, food serviceVarious industries including retail, telecom, e-commerce
Common Search & ComparisonYesNo

Remote Pos Support focuses on assisting businesses with POS system issues, requiring technical knowledge of POS hardware and software. In contrast, Remote Customer Service Representatives handle general customer inquiries, emphasizing communication and problem-solving skills. While both roles involve remote work, they serve different industry needs and skill sets.

What are some common challenges faced by Remote POS Support specialists, and how can they effectively address them?

Remote POS Support specialists often encounter challenges such as troubleshooting technical issues without physical access to the hardware, communicating clearly with non-technical users, and managing multiple support requests simultaneously. To address these challenges, successful specialists rely on strong problem-solving skills, clear written and verbal communication, and effective use of remote access tools. Building rapport with clients and following structured troubleshooting procedures also help ensure issues are resolved efficiently and professionally.
What job categories do people searching Remote Pos Support jobs in Springfield, MA look for? The top searched job categories for Remote Pos Support jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Pos Support jobs? Cities near Springfield, MA with the most Remote Pos Support job openings:
Infographic showing various Remote Pos Support job openings in Springfield, MA as of June 2026, with employment types broken down into 47% Full Time, 38% Part Time, and 15% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $40,557 per year, or $19.5 per hour.

Market Sales Manager - New England (GolfNow)

Versant Media

Hartford, CT โ€ข Remote

Full-time

Medical, Retirement, PTO

Posted 15 days ago


Job description

Company Description

VERSANT (Nasdaq: VSNT) is an industry-changing media and entertainment business and home to trusted brands that shape culture, inform audiences, and build lasting connections. It operates across four core markets: political news and opinion, business news and personal finance, golf, and sports and genre entertainment. These markets are served through a powerful portfolio of iconic and innovative brands, including CNBC, MS NOW, USA Network, Golf Channel, Oxygen, E!, SYFY, and Versant's sports division USA Sports, along with complementary digital assets including Fandango, Rotten Tomatoes, GolfNow and GolfPass.

Job Description

GolfNow is seeking a Market Sales Manager to drive sales, retention, and account growth across GolfNow’s suite of software, technology, and marketing solutions. This role owns the full sales cycle across assigned accounts, with a strong focus on expanding adoption of GolfNow’s tee sheet, point of sale, handheld POS, and related SaaS solutions that help golf course operators run more efficient, profitable businesses.

Why This Role Matters

This role directly supports GolfNow’s growth by expanding client relationships, increasing technology and product adoption, improving tee time utilization, and strengthening market penetration. Success in this role will help golf course partners grow rounds, revenue, and operational efficiency while advancing GolfNow’s position as a trusted technology, SaaS, and marketing partner.

This is a remote role supporting the GolfNow platform, with regular in-market travel to engage golf course partners and prospects. Candidates must reside in or be willing to relocate to the greater Connecticut area.

What You’ll Do

  • Own the full sales cycle across assigned markets, including account planning, relationship development, discovery, solution selling, negotiation, retention, expansion, and closing opportunities across GolfNow’s tee sheet, point of sale, handheld POS, and related SaaS solutions.
  • Build trusted advisor relationships with golf course partners, prospects, and multi-course operators by understanding their business challenges and aligning GolfNow technology and marketing solutions to their goals.
  • Retain and grow an existing book of business by identifying partner needs, uncovering expansion opportunities, and positioning GolfNow solutions that support measurable business outcomes.
  • Prepare and present customized GolfNow solutions that address partner needs across operations, revenue management, golfer engagement, tee time utilization, and technology adoption.
  • Become a market expert by developing detailed knowledge of local golf courses, competitive dynamics, decision-makers, market trends, and sales opportunities.
  • Track sales activities, pipeline progress, revenue performance, retention opportunities, product adoption, and partner insights in CRM system.
  • Partner with regional leadership and internal teams to analyze market opportunities, execute sales and marketing strategies, and improve key performance metrics including client growth, retention, product adoption, tee time utilization, and golfer engagement.

Technology Competency

  • Develop strong product fluency across GolfNow’s core technology platforms, including tee sheet, point of sale, handheld POS, and related SaaS solutions.
  • Effectively demonstrate how GolfNow technology supports golf course operations, revenue growth, payment efficiency, staff productivity, and golfer experience.
  • Partner with internal product, support, onboarding, and account teams to support successful implementation, adoption, retention, and expansion of GolfNow technology solutions.
Qualifications

What You Bring

  • 5+ years of relevant SaaS sales, digital marketing, account management, business development, or technology sales experience.
  • Proven ability to manage the full sales cycle, close new business, grow an existing book of business, and retain customers in a recurring revenue or SaaS environment.
  • Experience selling software, point of sale, payments, online distribution, marketing technology, or similar business technology products, preferably within hospitality, recreation, golf, sports, payments, or point of sale environments.
  • Strong relationship-building, communication, presentation, discovery, and negotiation skills.
  • Comfort using CRM tools such as Salesforce, along with strong computer and internet-based research skills.
  • Business acumen, problem-solving ability, and a track record of meeting or exceeding goals.
  • Ability to travel extensively, including weekends or short-notice business needs.

Bonus Points For

  • Experience selling tee sheet, point of sale, handheld POS, payments, reservation, inventory, or business management software.
  • Experience working with golf courses, resorts, hospitality operators, multi-location businesses, or owner-operated businesses.
  • Sales development, sales strategy, market expansion, or customer retention experience.
  • A college degree or equivalent relevant experience.

You’ll be successful here by demonstrating Versant’s “How We Do It” behaviors: building Trust with partners and teammates, using Teamwork to collaborate across regional and internal teams, practicing Transparency through clear communication and accurate pipeline reporting, showing Agility in a dynamic sales environment, and bringing an Entrepreneurial Spirit to identify opportunities, solve problems, and grow the business.

Why You’ll Love It Here

At Versant, you’ll be part of a portfolio of brands that inform, entertain, and connect audiences across culture, sports, business, entertainment, and beyond. In this role, you’ll help shape the future of GolfNow’s market presence by partnering directly with golf course operators and resort leaders to solve real business challenges.

This role offers flexibility while maintaining meaningful opportunities for in-person collaboration with clients, teammates, and business partners. You’ll join a team that values accountability, partnership, clear communication, adaptability, and an entrepreneurial mindset.


Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

For LA County and City Residents Only: VERSANT Media will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to candidateaccessibility@versantmedia.com.

VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc.

VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.