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Pos Support Manager Jobs in Winamac, IN (NOW HIRING)

Buffalo Wild Wings

Logansport Server

Logansport, IN

Provide warm welcome to Guests and engage Guests in conversations supporting current sports events ... Write Guest food orders on slips, memorize orders and enter orders into the POS system * Check ...

Kroger

902 STR MGMT/e-COMMERCE SUPERVISOR

Peru, IN · On-site

Any experience with and knowledge of Point of Sale (POS) * Ensure that the store e-Commerce ... Provide support and assistance through direct interaction with minors, individuals with special ...

Kroger

Cashier

Rochester, IN · On-site

$11 - $15/hr

Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...

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All JobsPos Support JobsPos Support Manager JobsPos Support Manager Jobs in Winamac, IN

Pos Support Manager information

See Winamac, IN salary details

$20.7K

$62.5K

$111.4K

How much do pos support manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for pos support manager in Winamac, IN is $62,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $83,800.00 per year, depending on experience, location, and employer.

What is a POS Support Manager?

A POS (Point of Sale) Support Manager is responsible for overseeing the support and maintenance of POS systems in retail or hospitality environments. They manage a team that troubleshoots technical issues, coordinates software or hardware updates, and ensures smooth operations for payment and transaction processing. The role often involves collaborating with IT, vendors, and store staff to resolve problems quickly and improve system reliability. Additionally, POS Support Managers may provide training, develop support procedures, and monitor system performance to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as a POS Support Manager?

To thrive as a POS Support Manager, you need a solid understanding of point-of-sale systems, troubleshooting, and IT support principles, often supported by a degree in information technology or related fields. Familiarity with POS hardware/software, ticketing systems, and certifications like CompTIA A+ or ITIL are commonly required. Strong leadership, communication, and problem-solving skills help manage support teams and resolve client issues efficiently. These abilities are crucial to ensure seamless POS operations, minimize downtime, and maintain high customer satisfaction.

What are some common challenges faced by a POS Support Manager, and how can they be addressed?

A POS Support Manager often faces challenges such as ensuring quick resolution of technical issues, managing diverse team skillsets, and keeping up with evolving POS technologies. Effective communication and prioritization are key to balancing urgent troubleshooting with long-term system improvements. Building strong relationships with vendors and internal stakeholders also helps streamline escalations and ensures consistent service delivery. Continuous training and fostering a collaborative team environment can further mitigate these challenges.

What is the difference between Pos Support Manager vs POS Technician?

AspectPos Support ManagerPOS Technician
CredentialsIT or retail management certifications, experience in POS systemsTechnical certifications in POS hardware/software, troubleshooting skills
Work EnvironmentSupervisory role in retail or hospitality settings, overseeing support teamsHands-on technical work, repairing and maintaining POS hardware/software
Employer & IndustryRetail chains, restaurants, hospitality industryPOS hardware/software providers, retail and hospitality sectors

The Pos Support Manager primarily oversees POS support teams, manages system issues, and ensures smooth operations, requiring management and technical knowledge. In contrast, the POS Technician focuses on the technical repair and maintenance of POS hardware and software. Both roles are essential in retail and hospitality environments but differ in responsibilities and skill sets.

What job categories do people searching Pos Support Manager jobs in Winamac, IN look for?

The top searched job categories for Pos Support Manager jobs in Winamac, IN are:

Pos Support Manager jobs near you
Infographic showing various Pos Support Manager job openings in Winamac, IN as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $62,511 per year, or $30.1 per hour.

Assistant Manager - Dairy Queen Restaurant Winamac, IN

Dairy Queen

Winamac, IN • On-site

$16 - $25/hr

Full-time

Medical

Re-posted yesterday

Dairy Queen rating

5.3

Company rating: 5.3 out of 10

Based on 1,917 frontline employees who took The Breakroom Quiz

47th of 106 rated fast food restaurants

Job description

Polly Management, a multi-unit Dairy Queen franchisee, is hiring an Assistant General Manager to help lead daily operations, develop teams, and drive strong results.

This role is ideal for experienced Shift Managers or Assistant Managers ready to grow into a General Manager position.


What We Offer

● Competitive pay + bonus potential

● Flexible scheduling

● Leadership development programs

● Clear AGM → GM advancement path

● Recognition and incentive programs

● Support from a multi-unit leadership team

Key Responsibilities

● Support the GM in day-to-day operations

● Lead and coach team members

● Maintain food quality and safety standards

● Manage inventory and cost controls

● Handle guest concerns

● Help drive sales and profitability

Qualifications

● Restaurant leadership experience preferred

● Strong communication skills

● Knowledge of food safety

● POS and cash handling experience

● ServSafe Certification a plus

Ideal Candidate

● Motivated to grow into a GM role

● Positive, team-focused leader

● Thrives in a fast-paced environment

What Dairy Queen employees say

Pay

Benefits

Hours and flexibility

Workplace

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