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Pos Implementation Manager Jobs in Somerville, MA

Love Art Sushi Boston LLC

General Manager

Boston, MA · On-site

$67K - $80K/yr

  • PTO

Troubleshoot and resolve issues with POS, delivery platforms, equipment, and vendors Staffing ... Monitor sales trends and implement strategies to drive revenue * Reduce waste and improve ...

Alma Nove

Assistant General Manager

Hingham, MA · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Implement and enforce company policies and procedures to ensure compliance. * Ensures building ... Experienced and proficient in the use of basic computer technology (i.e., POS systems, Microsoft ...

Bright Horizons

Paid Media Manager

Newton Center, MA · Hybrid

$135K - $141K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Develop and implement a comprehensive paid media strategy that drives benefit registration and utilization across digital channels and direct mail * Campaign Management: Manage and optimize digital ...

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All JobsPos Implementation JobsPos Implementation Manager JobsPos Implementation Manager Jobs in Somerville, MA

Pos Implementation Manager information

See Somerville, MA salary details

$42.6K

$113K

$183.3K

How much do pos implementation manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for pos implementation manager in Somerville, MA is $112,968.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,400.00 and $132,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a POS Implementation Manager during the rollout of new systems?

A POS Implementation Manager often encounters challenges such as coordinating between multiple stakeholders, managing tight project timelines, and ensuring seamless integration with existing retail systems. Balancing the technical requirements with user training and change management is crucial, as frontline staff need to quickly adapt to the new system. Additionally, unexpected technical issues may arise during deployment, requiring strong problem-solving skills and effective communication with vendors, IT teams, and store managers.

What is a POS Implementation Manager?

A POS Implementation Manager is responsible for overseeing the deployment and integration of Point of Sale (POS) systems at businesses such as retail stores or restaurants. They coordinate with clients, vendors, and technical teams to ensure the system meets business requirements, is installed correctly, and staff are properly trained. Their role includes managing project timelines, troubleshooting issues, and ensuring a smooth transition to the new POS system. Strong communication, organizational, and technical skills are essential for this position.

What are the key skills and qualifications needed to thrive as a POS Implementation Manager, and why are they important?

To thrive as a POS Implementation Manager, you need expertise in project management, knowledge of point-of-sale systems, and a background in IT or business, often supported by a relevant degree or certifications like PMP. Familiarity with POS software (such as NCR, Square, or Oracle Micros), integration tools, and ticketing systems is typically required. Strong communication, problem-solving, and leadership skills help manage stakeholders, coordinate teams, and resolve issues efficiently. These skills ensure smooth POS deployments, minimize disruptions, and deliver successful client outcomes.

What is the difference between Pos Implementation Manager vs POS Support Specialist?

AspectPos Implementation ManagerPOS Support Specialist
CredentialsTypically requires project management experience, certifications like PMP, and industry-specific POS knowledgeUsually needs technical support certifications, POS system training, and customer service skills
Work EnvironmentManages implementation projects, collaborates with sales and technical teams, often in office or client sitesProvides technical support, troubleshooting, and customer assistance, mainly in call centers or on-site
Employer & Industry UsageUsed by retail, hospitality, and restaurant industries during POS system rolloutsCommon in retail and hospitality for ongoing support and issue resolution

The Pos Implementation Manager focuses on planning and executing POS system deployments, ensuring smooth integration. In contrast, the POS Support Specialist handles day-to-day technical support and troubleshooting. Both roles are essential in the POS ecosystem but differ in scope and responsibilities.

What are popular job titles related to Pos Implementation Manager jobs in Somerville, MA?

For Pos Implementation Manager jobs in Somerville, MA, the most frequently searched job titles are:

What job categories do people searching Pos Implementation Manager jobs in Somerville, MA look for?

The top searched job categories for Pos Implementation Manager jobs in Somerville, MA are:

What cities near Somerville, MA are hiring for Pos Implementation Manager jobs?

Cities near Somerville, MA with the most Pos Implementation Manager job openings:

Pos Implementation Manager jobs near you
Infographic showing various Pos Implementation Manager job openings in Somerville, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $112,968 per year, or $54.3 per hour.

Guest Service Manager

Mission Management Group

Beverly, MA

$55K - $65K/yr

Full-time

Re-posted 15 days ago

Job description

JOB DESCRIPTION
Leadership

The Guest Service Manager focuses on eliminating “Anonymous” service through making connections with guests and exceeding their expectations. Knows and understands the product. Learns and becomes fluent in the F&B options offered at their venue. Goes above and beyond to consistently “WOW” guests through a culture of empowerment. Creates and helps execute sales building and marketing events to help drive sales. 

The Guest Service Manager is expected and required to work an average of 45-55 hours per week, including weekends and Holidays. 


Leadership responsibilities include:


 -Monitors and confirms all reservations and sets aggressive pars on the reservation system to ensure positive sales growth over last year. 

-Hosts regular in-store food meetings and seminars promoting ongoing training for team members.

-Maintaining a positive, “win- win” attitude.

-Always working to improve the restaurant

-Ensures compliance with company policy.

Team Training & Development

 

-Ensures pre-meals are hosted daily and of good quality.

-Regularly recognizes team members for great performance.

-Has one-on-one coaching with struggling team members to improve performance.

-Maintains staffing pars (Increases retention and decreases turnover) 

-Ensures all day-to-day operations are being run to MMG standards.

 

Impact Sales Center

 

-Actively supports all promotional and marketing initiatives. 

-Analyzes previous sales, upcoming-booked events, promotions, special events, local impact events and holidays to forecast the future and ensure proper coverage and preparation. 

-Monitors all reservations & events follow up and implementation of goals that increase sales volume and capitalizes on all sales opportunities. 

-Creates and executes special venue specific contests featuring, but not limited to, holidays & menu rollouts. 


Profitability

 

-Manages supply costs to budget by keeping and maintaining a declining budget every month. Provides team the supplies needed to do their job and never sacrifices guest service for keeping supplies cost down. 

-Confirms accurate time punches for the previous and current day in point of sales system based on scheduled in and out times. 

-Reviews hourly schedules and has them approved by “GM” prior to posting. Adjusts schedules according to projections, goals, and trends and will ensure proper coverage based on volume. Makes appropriate cuts when necessary.

-Exercises discount awareness to ensure any reduction of the price set forth by the company results in positive sales growth and guest experience. 

-P&L Control: Understands and contributes positively to the venues profitability by analyzing the P&L statement and creates relevant action plans to help drive more money into the EBITDA line.


Guest Satisfaction


-Conducts anonymous venue phone audits to ensure the hosts are maximizing sales and selling the MMG experience. 

-Practices a “Guest Centric” mentality and works toward improving host desks and reservation processes to ensure a better guest experience. 

-Uses the reservation system to monitor and identify special occasions and/or celebrations, then goes above and beyond for these reservations. 

-Conducts monthly reviews of website ensuring accurate information is posted. 

-Monitors review sites for trends and coaches team to ensure improvement to maintain a Snapshot score to standards and goals. 

-Takes lead on special marketing and promotional events.

-Creates and maintains hotel, apartment, mall, and small business relationships within close proximity to the venue. 


Technical Skills

-Possessing a working knowledge of the POS system as well as the back office system, specifically:

-Inventory Managing System

-Food knowledge.

-Beverage knowledge.


REQUIREMENTS
  • Previous experience as a Restaurant Manager
  • Extensive food and beverage knowledge, and ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Great leadership skills
  • Demonstrated ability to lead a team

ABOUT THE COMPANY