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Port Operations Manager Jobs in Massachusetts (NOW HIRING)

Port

CX Operations & Programs Manager

Boston, MA · On-site +1

Description Port is the Agentic SDLC Platform. The way engineering teams build software is ... data-driven CS Operations & Programs Manager t o join our Customer Experience team, reporting ...

Port

Sales Operations

Boston, MA · On-site +1

Port is the Agentic SDLC Platform. The way engineering teams build software is constantly evolving ... This is a generalist position, you'll touch everything from CRM management and sales analytics to ...

Port

Technical Product Marketing Manager

Boston, MA · On-site +1

$180K - $209K/yr

Port turns that chaos into control: one platform to build, govern, and operate the software ... Experience as a DevOps or Platform Engineer is great, too. * Proven ability to translate complex ...

Port

Technical Success Manager

Boston, MA · On-site +1

Port is the Agentic SDLC Platform. The way engineering teams build software is constantly evolving ... Strong technical background in DevOps, platform engineering, and cloud-native environments (CI/CD ...

Port

Account Manager, LATAM

Boston, MA · On-site +1

Port is the Agentic SDLC Platform. The way engineering teams build software is constantly evolving ... Experience in B2B SaaS; familiarity with developer tools, DevOps, or technical products is a strong ...

Port

Sales Engineering Manager

Boston, MA · On-site +1

Port turns that chaos into control: one platform to build, govern, and operate the software ... Experience in developer tooling, DevOps, platform engineering, or an adjacent technical domain is a ...

Port

Solutions Architect

Boston, MA · On-site +1

Port turns that chaos into control: one platform to build, govern, and operate the software ... Act as a trusted technical advisor to engineering managers, platform leads, and senior technical ...

Port

IT Specialist

Boston, MA · On-site

Port turns that chaos into control: one platform to build, govern, and operate the software ... Overseeing local infrastructure, managing onsite tech operations, and representing IT for the US ...

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All JobsPort Operations JobsPort Operations Manager JobsPort Operations Manager Jobs in Massachusetts

Port Operations Manager information

See Massachusetts salary details

$33.9K

$69.3K

$129.4K

How much do port operations manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for port operations manager in Massachusetts is $69,302.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,800.00 and $84,600.00 per year, depending on experience, location, and employer.

What does a port operations manager do?

A Port Operations Manager is responsible for overseeing the daily operations of a port, ensuring that cargo and vessel movements are conducted efficiently and safely. They coordinate with shipping lines, terminal operators, and customs officials to manage the flow of goods, schedule dockings, and address logistical challenges. Their duties also include supervising staff, managing budgets, and ensuring compliance with safety and environmental regulations. Ultimately, they play a key role in maintaining smooth and effective port operations.

How does a port operations manager typically interact with other stakeholders within a port environment?

A Port Operations Manager regularly coordinates with a wide range of stakeholders, including shipping companies, terminal operators, customs authorities, and logistics providers. Effective communication and strong relationship-building skills are essential, as the manager must ensure that cargo operations run smoothly and efficiently while addressing any issues that arise. Collaboration with internal teams, such as safety and maintenance, is also crucial to maintain operational standards and meet regulatory requirements. These interactions help the Port Operations Manager facilitate quick turnaround times and optimize port throughput.

What are the key skills and qualifications needed to thrive as a port operations manager, and why are they important?

To thrive as a Port Operations Manager, you need expertise in logistics, supply chain management, and maritime regulations, usually backed by a relevant degree and experience in port or terminal operations. Familiarity with port management software, cargo tracking systems, and safety compliance certifications is typically required. Strong leadership, problem-solving abilities, and effective communication help manage teams and coordinate with various stakeholders. These skills ensure smooth operations, regulatory compliance, and efficient cargo movement in a complex and high-pressure environment.

What is the difference between Port Operations Manager vs Port Supervisor?

AspectPort Operations ManagerPort Supervisor
ResponsibilitiesOversees overall port activities, logistics, and staff managementSupervises daily port operations and staff at a specific terminal or area
Required CredentialsRelevant certifications, experience in port logistics, possibly a degree in logistics or transportationExperience in port operations, safety training, and supervisory skills
Work EnvironmentOffice-based with on-site visits, coordinating with multiple departmentsPrimarily on-site, managing daily port activities and staff
Industry UsageCommonly used in large ports and shipping companiesUsed in port terminals and shipping facilities for operational supervision

The Port Operations Manager focuses on strategic oversight and coordination of port activities, while the Port Supervisor handles daily operational supervision at specific port areas. Both roles require relevant experience and certifications, but the manager has broader responsibilities and a higher level of oversight.

What are the most commonly searched types of Port Operations jobs in Massachusetts?

The most popular types of Port Operations jobs in Massachusetts are:

What are popular job titles related to Port Operations Manager jobs in Massachusetts?

For Port Operations Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Port Operations Manager jobs in Massachusetts look for?

The top searched job categories for Port Operations Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Port Operations Manager jobs?

Cities in Massachusetts with the most Port Operations Manager job openings:

Port Operations Manager jobs near you
Infographic showing various Port Operations Manager job openings in Massachusetts as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $69,302 per year, or $33.3 per hour.

CX Operations & Programs Manager

Boston, MA • On-site, Remote

Port
Public Administration • 11 - 50 employees
Learn more about Portexternal

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Description
Port is the Agentic SDLC Platform. The way engineering teams build software is constantly evolving, and every new wave - such as AI agents operating across the SDLC - makes engineering more powerful, but also more complex and chaotic.
Port turns that chaos into control: one platform to build, govern, and operate the software development lifecycle, enabling every team to move as fast as technology allows.
Following our $100M Series C funding round, we are entering an exciting stage of significant growth and global expansion. As a product-led company, we believe the recipe for success is a world-class product that speaks for itself.
Role Overview
We are seeking a strategic, technical, and data-driven CS Operations & Programs Manager to join our Customer Experience team, reporting directly to the Head of CX Programs. In this role, you will hold direct end-to-end ownership across three key pillars: leading critical internal and cross-functional CX programs, building scaled automated programs for our Digital Success segment, and hands-on management of our core CS tech stack (HubSpot, Snowflake data mapping, and workflow automations).
Key Responsibilities
  • Executive Strategy & Alignment: Partner closely with the GTM leadership team to translate executive priorities into clear operational roadmaps, manage team operating cadences, and drive cross-functional programs.
  • Scaled Program Design & Execution: Lead the end-to-end development and implementation of scalable customer programs for our Digital Success segment, including automated onboarding nurtures and early health/risk detection triggers.
  • CS Infrastructure & CRM Administration: Directly configure and maintain HubSpot CS workflows, custom properties, project objects, and view structures to streamline daily CS execution and create seamless workflows for customer-facing teams.
  • Data Architecture & Customer 360: Partner with Data Analytics and Engineering teams to drive normalization and data hygiene across Snowflake (data warehouse) and HubSpot (CRM) to ensure accurate Customer 360 visibility.
  • Cross-Functional Automation: Collaborate with GTM Engineering and IT to spec, deploy, and maintain key workflow integrations (such as n8n or Zapier automations).
  • Process Optimization & Triage: Evaluate incoming cross-functional operational requests from CS leadership, building clear business trade-off frameworks to balance immediate triage needs with long-term infrastructure scalability.
  • Reporting & Analytics: Build and maintain operational dashboards in Looker, or Tableau to provide leadership with clear visibility into program ROI, account engagement, and retention performance.

Requirements
  • 3+ years of experience in CS Operations, RevOps, or GTM Program Management roles in a fast-growing B2B SaaS environment.
  • Proven track record of leading cross-functional and internal programs from executive concept through technical configuration, rollout, and team adoption.
  • Hands-on CRM administration experience building and configuring workflows, custom objects, properties, and pipelines in HubSpot (or Salesforce).
  • Strong data literacy and understanding of relational database schemas, account ID mapping, and data warehouse environments (Snowflake).
  • Working familiarity with workflow automation platforms (n8n, Zapier) and data visualization tools (Looker, Tableau, Metabase).
  • Exceptional communication, stakeholder management, and organizational skills, with comfort framing trade-offs and recommendations for executive leadership.

Apply