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Port Ferry Jobs (NOW HIRING)

McAllister Towing

Reservation Agent

Manhattan, NY · On-site

$18.92/hr

Since 1883, The Bridgeport Port Jefferson (BPPJ) Ferry has proudly served the Bridgeport and Port Jefferson communities as the trusted maritime transportation provider. Our mission is to offer a safe ...

Hornblower

Sales - Group Concierge

Newport Beach, CA · On-site

$16.75 - $21.50/hr

City Ferry, part of Hornblower Group's Ferry and Transportation Division, is the largest private ... This position will report to the General Manager or the Senior Concierge Manager depending on port ...

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Port Ferry information

What are the key skills and qualifications needed to thrive as a Port Ferry Operator, and why are they important?

To thrive as a Port Ferry Operator, you need strong navigational skills, knowledge of maritime safety regulations, and relevant certifications such as a boat operator’s license or STCW certification. Familiarity with GPS navigation systems, radio communication equipment, and vessel maintenance procedures is typically required. Excellent customer service, attention to detail, and problem-solving abilities are important soft skills for managing passengers and responding to unexpected situations. These skills ensure safe, efficient ferry operations and a positive experience for passengers and crew.

What are Port Ferry workers and what do they do?

Port Ferry workers are responsible for assisting with the operations and logistics of ferry services at ports. Their duties often include loading and unloading vehicles and passengers, managing boarding procedures, ensuring safety protocols are followed, and sometimes assisting with ticketing or customer service. They play a crucial role in maintaining the smooth flow of ferry traffic and ensuring the safe transit of people and goods across waterways. Port Ferry workers may also coordinate with ship crews and port authorities to address scheduling or safety concerns.

What are some common challenges faced by Port Ferry Operators, and how can they be addressed on the job?

Port Ferry Operators often encounter challenges such as managing tight schedules, adapting to changing weather conditions, and ensuring passenger and cargo safety. Effective communication with port staff and adherence to safety protocols are critical in addressing these issues. Operators must also be prepared to handle unexpected situations, such as mechanical issues or emergencies, by staying current with training and regularly participating in drills. Teamwork and a proactive approach to problem-solving are essential for maintaining smooth operations and a safe environment for everyone on board.

What is the difference between Port Ferry vs Cargo Ship Crew?

AspectPort FerryCargo Ship Crew
CredentialsMaritime certifications, STCWMaritime certifications, STCW
Work EnvironmentShort-distance, port-to-port trips in harborsLong-distance, open sea voyages between countries
Employer & IndustryPort authorities, ferry operatorsShipping companies, freight carriers
Job FocusPassenger safety, navigation in confined watersCargo handling, navigation over open waters

Port ferry workers and cargo ship crew share maritime certifications and work in the shipping industry. However, port ferry roles focus on short trips within harbors, prioritizing passenger safety, while cargo ship crew handle long-distance freight transport across oceans. Both roles require maritime credentials but differ in work environment and job scope.

More about Port Ferry jobs
What cities are hiring for Port Ferry jobs? Cities with the most Port Ferry job openings:
What states have the most Port Ferry jobs? States with the most job openings for Port Ferry jobs include:
What job categories do people searching Port Ferry jobs look for? The top searched job categories for Port Ferry jobs are:
Port Ferry jobs near you
Infographic showing various Port Ferry job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Reservation Agent

Reservation Agent

McAllister Towing

Manhattan, NY • On-site

$18.92/hr

Full-time

Posted 17 days ago

Job description

Since 1883, The Bridgeport Port Jefferson (BPPJ) Ferry has proudly served the Bridgeport and Port Jefferson communities as the trusted maritime transportation provider. Our mission is to offer a safe, reliable, and enjoyable ferry experience for passengers transiting the Long Island Sound barrier.

BPPJ Ferry is seeking two highly qualified individuals to serve as a Reservation Agent (one Full-Time and one Part-Time).  Duties and responsibilities are outlined below:

Reservation Agent

Reports to:

The Reservation Agent is responsible and accountable to the Reservation Supervisor.

Supervises:

None

Description of Duties:

The Reservation Agent books all customer reservations and handles customer service.

Respond to customer need, answer questions, planning travel itineraries and resolve customer issues over the phone.

Make reservations for customers on the telephone.

Verify credit cards and screen calls for transferring.

Other duties as assigned.

Minimum Requirements:

Must have completed 10th grade

Proficient in Microsoft Office.

Must pass background screening.

Must be willing to work weekend, holidays, day and evening shifts.

Physical Requirements:

Ability to operate a computer terminal, telephones and standard office equipment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary: 

(Hourly) - $18.92 an hour

FLSA Status:

Non-Exempt

*This position description does not promise or imply that the functions listed are the only duties to be performed or that the position may not change or be eliminated. Employees are always expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors.

Equal Employment Opportunity Employer:

We are an Equal Employment Opportunity ("EEO") Employer.

It has been and will continue to be a fundamental policy of The Bridgeport & Port Jefferson Steamboat Company not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.

This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

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