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Port Customs Jobs (NOW HIRING)

Port of Seattle

Chief of Police

Seatac, WA

Employment will be contingent upon obtaining a Port of Seattle ID badge upon clearance. A U.S. Customs and Border Patrol (CBP) Customs Seal must be obtained within 30 days of hire. * A comprehensive ...

Watco

... port and terminal operations, including vessel movements, cargo handling, and import/export ... and customs requirements • Support operational documentation not limited to vessel schedules ...

New

Dollartree

Manager, Import Compliance

Chesapeake, VA · On-site

Customs' port Commodity Specialists Teams concerning FD import activity. * Oversee Company's participation in Customs-Trade Partnership Against Terrorism. * Provide general support for all daily ...

The Port of Seattle

Chief of Police

Seattle, WA · On-site

$246K/yr

Employment will be contingent upon obtaining a Port of Seattle ID badge upon clearance. A U.S. Customs and Border Patrol (CBP) Customs Seal must be obtained within 30 days of hire. * A comprehensive ...

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Port Customs information

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$40K

$75.2K

$98.5K

How much do port customs jobs pay per year?

As of Aug 7, 2026, the average yearly pay for port customs in the United States is $75,242.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $97,500.00 per year, depending on experience, location, and employer.

What is the difference between Port Customs vs Customs Broker?

AspectPort CustomsCustoms Broker
CredentialsTypically requires customs clearance training, certifications vary by countryRequires customs broker license or certification, often mandated by government agencies
Work EnvironmentOperates at ports, handling cargo clearance and inspectionsWorks in offices or remotely, managing documentation and compliance
Employer & IndustryPort authorities, shipping companies, freight forwardersCustoms brokerage firms, freight forwarders, import/export companies

Port Customs personnel focus on inspecting and clearing cargo at ports, ensuring compliance with regulations. Customs Brokers handle the documentation, legal compliance, and communication with customs authorities, often working behind the scenes. While both roles are essential in international trade, Port Customs are more involved in on-site inspections, whereas Customs Brokers manage paperwork and legal procedures.

What is port customs?

Port Customs refers to the government authorities stationed at seaports who are responsible for overseeing the import and export of goods. Their main duties include inspecting cargo, collecting duties and taxes, enforcing trade regulations, and preventing illegal activities such as smuggling. Port Customs officers ensure that all shipments comply with national and international laws to protect the country’s economy and security. They play a critical role in facilitating lawful trade and safeguarding borders.

What are the key skills and qualifications needed to thrive as a port customs officer?

To thrive as a Port Customs Officer, you need strong knowledge of customs regulations, cargo inspection procedures, and relevant laws, typically supported by a degree in criminal justice or related fields and government training. Familiarity with customs management systems, X-ray scanning technology, and risk assessment tools is essential. Attention to detail, integrity, and effective communication are crucial soft skills for interacting with diverse stakeholders and ensuring compliance. These skills and qualifications are vital for maintaining border security, preventing smuggling, and facilitating lawful international trade.

What are some common challenges faced by professionals working in port customs, and how can they effectively manage them?

Professionals in Port Customs often encounter challenges such as rapidly changing regulations, tight deadlines for cargo clearance, and the need to coordinate with various stakeholders like shipping agents, freight forwarders, and government authorities. Staying updated on local and international customs laws is crucial to avoid delays and ensure compliance. Effective time management, attention to detail, and strong communication skills can help manage these challenges and maintain smooth port operations.
More about Port Customs jobs
What cities are hiring for Port Customs jobs? Cities with the most Port Customs job openings:
What states have the most Port Customs jobs? States with the most job openings for Port Customs jobs include:
What job categories do people searching Port Customs jobs look for? The top searched job categories for Port Customs jobs are:
Port Customs jobs near you
Infographic showing various Port Customs job openings in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 100% Physical job distribution, with an average salary of $75,242 per year, or $36.2 per hour.

Associate, Facility Port Operations

Holland America Group

Long Beach, CA • On-site

Full-time

Medical, Retirement

Re-posted 27 days ago

Holland America Line rating

6.2

Company rating: 6.2 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

7th of 9 rated cruise lines

Job description


Description
The Associate, Facility Port Operations supports the terminal leadership team in the daily operations of the Long Beach Cruise Terminal and Parking Garage. The role serves as a liaison between terminal management and contracted service providers, including Port Agents, stevedores, line handlers, port pilots, and other ship and facility vendors. This position helps ensure consistent delivery of Carnival's service standards for guests and crew throughout the terminal and parking garage. Additional responsibilities include coordinating office and crew mailroom receipts and distribution, supporting general building maintenance requests and contractors, scheduling ship-related deliveries with service partners, and monitoring inventory levels for both the cruise terminal and parking garage.
Essential Functions:
  • Support the terminal management team by coordinating with Port Agents on vessel call planning and regulatory/administrative requirements to maintain efficient operations. Coordinate port-of-call and turnaround schedules, operational timelines, and required documentation with Port Agents. Support compliance tracking related to contracted port partners and applicable government agency requirements. Assist with coordination and escalation of vessel arrival, entrance, and clearance matters at Long Beach, including administrative and operational follow-up.
  • Support day-to-day facility readiness for the cruise terminal and parking garage by coordinating logistics, supplies, and basic facility needs. Schedule ship-related deliveries and manage vendor access, badging, and site entry needs as applicable. Coordinate office and crew mailroom receivables and distribution, including communications with delivery partners. Monitor and maintain inventory par levels for terminal and parking garage supplies; coordinate replenishment as needed. Support building maintenance requests by coordinating contractors and tracking work order status with terminal leadership.
  • Handles shipboard Guest Services and shoreside Guest Port Services teams to support a smooth embarkation and disembarkation experience. Support guest and crew ingress/egress coordination, including luggage flow and queue management support. Monitor operational performance during embarkation and disembarkation and support service recovery actions in partnership with terminal management and shore-side teams. When necessary, assist with verification of guest and crew travel documentation in coordination with government agencies (for example, U.S. Customs and Border Protection).
  • Provide on-site operational coverage during vessel call windows and support cruise line affiliated brands calling at Long Beach and as needed, other ports. Provide real-time support during ship arrivals/departures, including coordination of terminal readiness checkpoints and rapid issue escalation to terminal leadership. Support operational execution for affiliated brands during turnaround and port-of-call operations, ensuring alignment with terminal operating plans. Provide supplemental coverage at other ports when requested, supporting local teams with on-site coordination and reporting.

Knowledge, Skills & Abilities:
  • Supports daily operations of the Long Beach Cruise Terminal and Parking Garage, ensuring smooth functioning across guest, crew, and facility services.
  • Acts as a liaison between terminal management and contracted service providers, including Port Agents, stevedores, line handlers, port pilots, and other vendors.
  • Coordinates office and crew mailroom activities, building maintenance requests, ship-related deliveries, and inventory monitoring for both terminal and parking garage.
  • Handles operational challenges by coordinating with multiple service partners to resolve issues quickly and maintain service standards.
  • Manages unexpected situations such as delivery delays, maintenance emergencies, or inventory shortages, ensuring minimal disruption to terminal operations.
  • Applies judgment to prioritize tasks and escalate issues to terminal leadership when necessary.
  • Directly influences the guest and crew experience by ensuring consistent delivery of Carnival's service standards throughout the terminal and parking garage.
  • Supports operational efficiency and reliability, contributing to the overall success of vessel turnaround and port-of-call operations.
  • Enhances collaboration between internal teams and external service providers, improving operational outcomes.
  • Demonstrates leadership by coordinating activities among contracted service providers and supporting the terminal leadership team.
  • May oversee or guide temporary staff or contractors during peak operational periods.
  • Responsible for ensuring compliance with company policies and service standards, and for escalating issues to management as needed.

Qualifications:
  • Strong knowledge of vessel clearance, documentation, and cruise turn-day workflows.
  • Proven ability to coordinate day-of-operations, solve problems in real time, and maintain compliance.
  • Excellent written and verbal communication; skilled at stakeholder management and escalation.
  • Proficient with Microsoft 365 (Outlook, Excel, Teams); comfortable with terminal/government systems.
  • TWIC eligible; willing to work variable schedules; able to meet physical demands of port operations.
  • 3-5 years in port operations, cruise or cargo terminal operations, maritime agency, or cruise line operations.
  • Experience liaising with USCBP, USCG, port authority, pilots, stevedores, and line handlers.
  • Bachelor's degree in Maritime Studies, Supply Chain/Logistics, Business, Hospitality, or related field.

Travel: 0-25% travel
Work Conditions: Work may require employee to work inside and/or outside with exposure to changing climate and/or operate machinery.
Physical Demands: Requires regular movement throughout company facilities.
This position is classified as "in-office." Because of the nature of the role, employees are required to work five days each week onsite.
Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
Carnival provides comprehensive and innovative benefits to meet your needs.
What You Can Expect
  • Cruise and Travel Privileges for You and Your Family
  • Health Benefits
  • 401(k)
  • Employee Stock Purchase Plan
  • Training & Professional Development
  • Tuition & Professional Certification Reimbursement

Base Hourly Range: $21.06-$33.65. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely
#CCL
#LI-Onsite
#LI-PG1
About Us
About Us
At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world's most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.
Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Corporation and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf

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