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Pool Management Jobs in Raleigh, NC (NOW HIRING)

Swim Club Management Group

Seasonal Deck Attendant

Garner, NC · On-site

$11.50 - $15.25/hr

Swim Club Management Group provides comprehensive pool management, staffing, and renovation services for commercial properties. At Swim Club Management Group our purpose is to inspire and create ...

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How much do pool management jobs pay per hour?

As of May 30, 2026, the average hourly pay for pool management in Raleigh, NC is $19.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $22.21 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Pool Management, and why are they important?

To thrive in Pool Management, you need knowledge of pool operations, water chemistry, health and safety regulations, and often a Certified Pool Operator (CPO) or similar certification. Familiarity with pool maintenance equipment, chemical testing kits, scheduling software, and compliance systems is typically required. Excellent leadership, communication, and problem-solving skills help manage staff, ensure guest safety, and address emergencies effectively. These skills and qualifications are vital for maintaining a safe, compliant, and efficiently run aquatic facility.

What are some common challenges faced by pool managers, and how can they be effectively addressed?

Pool managers often encounter challenges such as maintaining water quality, ensuring safety compliance, and managing a diverse staff. Addressing these issues requires staying updated on local health regulations, conducting regular training sessions for lifeguards, and establishing clear communication protocols. Additionally, effective scheduling and proactive maintenance can help prevent operational disruptions and enhance the overall pool experience for both staff and patrons.

What is pool management?

Pool management refers to the supervision and operation of swimming pools, ensuring that the facility is safe, clean, and compliant with health regulations. This includes managing lifeguard staff, maintaining equipment and water quality, scheduling pool activities, and handling customer service. Pool managers are responsible for preventing accidents, responding to emergencies, and addressing any maintenance issues that arise. Effective pool management is essential for providing a safe and enjoyable experience for all pool users.

What is the difference between Pool Management vs Pool Maintenance?

AspectPool ManagementPool Maintenance
CertificationsCPR, First Aid, Pool Management CertificationBasic Pool Operator Certification, Maintenance Certifications
Work EnvironmentOversees entire pool operations, staff management, safety protocolsPerforms routine cleaning, chemical balancing, equipment repairs
Employer & Industry UsageRecreation centers, hotels, public poolsPrivate residences, commercial pools, service companies
Search & Comparison IntentUnderstanding managerial roles, overseeing operationsTechnical skills, hands-on maintenance tasks

Pool management involves overseeing the entire pool operation, staff, and safety protocols, requiring managerial skills and certifications. Pool maintenance focuses on routine cleaning, chemical balancing, and repairs. Both roles are essential but differ in scope and responsibilities within the pool industry.

What are popular job titles related to Pool Management jobs in Raleigh, NC? For Pool Management jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Pool Management jobs in Raleigh, NC look for? The top searched job categories for Pool Management jobs in Raleigh, NC are:
Pool Management jobs near you
Infographic showing various Pool Management job openings in Raleigh, NC as of May 2026, with employment types broken down into 72% Full Time, 14% Part Time, and 14% Temporary. Highlights an 100% In-person job distribution, with an average salary of $40,287 per year, or $19.4 per hour.
DIRECTOR OF OPERATIONS

DIRECTOR OF OPERATIONS

Aqua Tech Pool Management

Raleigh, NC • On-site

$60K - $70K/yr

Full-time

Posted 16 days ago

Job description

Position: Director of Operations
Location: Charlotte or Raleigh, NC
Department: Operations
Status: Full-Time

Position Overview

The Director of Operations is an operational leader for AquaTech Pool Management across their market (Charlotte or Triangle). This role owns the operations within the market — account management, service delivery, team leadership, and financial performance.

This leader will oversee field teams while ensuring exceptional service execution across all accounts. They will also be responsible for driving growth in the region—expanding relationships with HOAs, property managers, and country clubs, while supporting new business development efforts.

This role requires a strong operator who can balance high-level strategy with hands-on leadership—someone who can build teams, strengthen client partnerships, and scale operations in a fast-growing, service-driven business.

Key Responsibilities

Market & Operations Leadership

  • Own operations across the market, ensuring consistent execution of AquaTech’s standards in safety, service, and operational excellence.
  • Lead and develop team, service technicians, and seasonal teams across the region.
  • Ensure service routes, staffing plans, and facility operations are executed efficiently and at a high level.
  • Step into the field when needed to support teams, resolve issues, and maintain service continuity.

Client Relationships & Account Management

  • Serve as the customer point of contact for clients, including HOAs, community managers, and country club leadership.
  • Build strong, trust-based relationships and position AquaTech as a long-term partner.
  • Proactively address client needs, resolve escalations, and ensure high satisfaction and retention.
  • Lead client meetings, site walks, and performance reviews.

Growth & Market Expansion

  • Drive growth across the market through new contract acquisition and expansion of existing accounts.
  • Partner with business development on proposals, walkthroughs, and closing new opportunities.
  • Identify and execute opportunities for repair, renovation, and additional service offerings.
  • Build and maintain a strong network within the local community and industry.

People Leadership & Culture

  • Recruit, hire, and develop high-performing team members across the market.
  • Coach team members to deliver exceptional service and uphold company values.
  • Foster a culture of accountability, teamwork, and continuous improvement.
  • Ensure teams are trained in safety, customer service, and operational best practices.

Financial Performance & Accountability

  • Own P&L performance for the division, including revenue growth, labor management, and profitability.
  • Monitor key performance indicators such as service quality, labor utilization, and client retention.
  • Partner with leadership on budgeting, forecasting, and pricing strategies.
  • Identify inefficiencies and implement improvements to drive margin expansion.

Systems, Process & Execution

  • Implement and maintain scalable operational systems and processes across the market.
  • Leverage tools (work order systems, reporting platforms) to ensure visibility and accountability.
  • Standardize best practices while adapting to the unique needs of each facility.
  • Lead continuous improvement initiatives to enhance service quality and efficiency.

Qualifications

Required

  • 3–5+ years of experience in operations & account leadership within a service-based or field service organization.
  • Proven experience managing teams and operations across multiple locations or accounts.
  • Strong client-facing experience with the ability to build and maintain relationships.
  • Demonstrated ability to drive operational performance and accountability.
  • High ownership mentality with a willingness to be hands-on when needed.
  • Strong financial acumen and experience managing budgets or P&L.

Preferred

  • Experience in pool management, facilities management, property management, or hospitality.
  • Familiarity with seasonal staffing models and service route operations.
  • Experience in the market (Charlotte or Triangle) or strong local network.
  • CPO certification (or willingness to obtain).

What Success Looks Like

  • High client satisfaction and retention across the market.
  • Strong operational execution with consistent, high-quality service delivery.
  • Growth in revenue through new contracts and expanded services.
  • High-performing teams that reflect AquaTech’s culture and standards.
  • Improved margins through disciplined operational management.

About AquaTech Pool Management

AquaTech is the Carolinas’ leader in commercial pool management, repairs, and renovation services. We serve HOAs, country clubs, and communities with a focus on safety, service, and operational excellence.

Our mission: Developing peace of mind by providing professional service, developing tomorrow’s leaders, and creating lasting memories—one pool at a time.