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Polycom Specialist Jobs (NOW HIRING)

Visual Sound

A/V Systems Technician

Broomall, PA · On-site

... of a team of specialists in presentation AV, sound reinforcement, broadcast video, video ... Audio, video conferencing, or control equipment manufacturer certifications a plus. • Polycom ...

Visual Sound

A/V Systems Technician

Broomall, PA

... of a team of specialists in presentation AV, sound reinforcement, broadcast video, video ... Polycom / AMX / Crestron / NEC / Bi-AMP / etc.) Additional Information Essential Job Functions ...

ATS-AL Inc.

Senior IT Tech

Montgomery, AL · On-site

Microsoft Office 365 and Azure, Ubiquiti, Cisco, 3cx, Polycom, Yealink Essential Duties and Responsibilities: * Design and install complete networks. * Support, troubleshoot and maintain existing ...

netPolarity

Be Seen First

Audio Video Technician

Dallas, TX · On-site

$25 - $28/hr

Technology Support Specialist I Location: Dallas/Forth Worth, TX Compensation: $25 - $28 an hour on ... Additional technologies to support - Condeco, Barco Click Share, Pano, Polycom, Cisco, AV equipment ...

Akima, LLC

Minimum two (2) years of experience with AV/VTC systems. (Cisco, Polycom, Vidyo/GVS, Microsoft Teams). * Active SECRET Clearance. Desired Qualifications: * Ceritifcation(s): * Security + CE and/or ...

Amentum

UC Engineer - Senior

San Antonio, TX · On-site

The Lone Wolf program boasts a professional workforce comprised of specialists throughout the ... Polycom endpoints, gateways, and teleconference bridge products * Knowledge in Cisco Unified ...

Pae

UC Engineer - Senior

San Antonio, TX

The Lone Wolf program boasts a professional workforce comprised of specialists throughout the ... Polycom endpoints, gateways, and teleconference bridge products * Knowledge in Cisco Unified ...

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Polycom Specialist information

What are the key skills and qualifications needed to thrive as a Polycom Specialist, and why are they important?

To thrive as a Polycom Specialist, you need in-depth knowledge of audio and video conferencing systems, particularly Polycom hardware and software, often supported by experience in IT, networking, or a related certification. Familiarity with technical tools like Polycom RealPresence, VoIP protocols, network troubleshooting utilities, and certifications such as Polycom Certified Video Engineer (PCVE) are highly valued. Excellent problem-solving abilities, attention to detail, and effective communication skills help specialists support end users and resolve complex technical issues. These competencies ensure reliable communication solutions, minimize downtime, and deliver seamless conferencing experiences for organizations.

What are some common challenges faced by Polycom Specialists in maintaining video conferencing systems across multiple locations?

Polycom Specialists often encounter challenges related to network compatibility, bandwidth limitations, and integrating Polycom systems with existing IT infrastructure. Supporting multiple locations may require remote troubleshooting and quick adaptation to diverse hardware setups or software versions. Effective communication with local IT teams and end users is crucial for resolving technical issues promptly and ensuring a consistent, high-quality conferencing experience across the organization.

What is a Polycom Specialist?

A Polycom Specialist is an IT professional who specializes in the installation, configuration, maintenance, and support of Polycom audio and video conferencing systems. They ensure that organizations can communicate effectively using Polycom hardware and software, troubleshoot technical issues, and provide user training. Polycom Specialists often work with network teams to integrate conferencing solutions with existing infrastructure and may also assist with upgrades and security updates. Their expertise is crucial for businesses that rely on high-quality video and audio conferencing for remote communication.

What is the difference between Polycom Specialist vs Network Technician?

AspectPolycom SpecialistNetwork Technician
CertificationsPolycom certifications, Cisco, CompTIACompTIA Network+, Cisco CCNA
Work EnvironmentVoIP and video conferencing setups, client sites, officesNetwork infrastructure, server rooms, data centers
Industry UsageTelecommunications, unified communicationsIT services, networking, infrastructure

The Polycom Specialist primarily focuses on configuring and maintaining Polycom video conferencing and VoIP systems, often working closely with telecommunications teams. In contrast, the Network Technician handles broader network infrastructure, including cabling, routers, and switches. Both roles require technical certifications and are vital in their respective areas within the IT and communications industries.

Infographic showing various Polycom Specialist job openings in the United States as of May 2026, with employment types broken down into 4% Internship, 70% Full Time, 15% Part Time, and 11% Contract. Highlights an 96% In-person, and 4% Remote job distribution.
Audio Visual Specialist III

Audio Visual Specialist III

Valleywise Health System

Phoenix, AZ • On-site

$28.08 - $41.42/hr

Other

Posted 14 days ago

Valleywise Health rating

7.4

Company rating: 7.4 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

250th of 870 rated healthcare providers

Job description

Under the direction of the Manager IT Service Delivery, the Audio Visual Spec III position will be responsible for providing quality live audio/video and computer support services for events, meetings, conferences, classes, and broadcasts to Valleywise Health's Board of Directors, Governing Councils, general meetings, in-house, and community events. The technician will provide user assistance and training with the operation of multimedia systems and will interact with Valleywise Health staff and guests. The technician will also conduct regular inspections of existing audiovisual equipment; perform analysis, diagnosis, and resolution of complex audiovisual hardware problems and implement corrective solutions.
Annual Salary Rate: $58.406.40 - $86,153.80
Qualifications
Education:
  • Requires a High School diploma or GED.
  • An Associate degree or higher in Information Technology or a related field is preferred.

Experience:
  • Must have a minimum of (4) years of set up and working knowledge of audiovisual equipment or comparable technology experience
  • CTS or CTS-I (required)
  • Experience in installing and configuring auditorium/meeting room A/V systems, but not limited to:
    • Computer Audio to room speakers
    • Computer video to projector/Large monitor
    • Computers/Polycom in conference rooms
    • MRM display monitors; Confidence monitors; projection displays, screens
    • Cabling
    • Teleconferencing equipment
    • Mood media on-hold hardware
    • App-video server
    • YoDeck hardware
    • Internal video systems that loop on in-house TVs
    • Future patient educational systems that will integrate with Epic
    • Psych TV systems
    • Public address and intercommunication systems
    • Amplifiers, mixers, microphones
    • Electronic whiteboards (SMART, Promethean)
    • Universal remote/control hubs
    • A/V closet and rack build-out
    • Entertainment systems (Xboxes), Lobby/Patient TVs, DirecTV systems, Hospital TV head-end systems

Specialized Training:
  • The desired candidate should be experienced in all phases of the audiovisual world - audio, visual, lighting, video, scenic, etc.
  • Candidate should be comfortable attending to the design, set-up, tear down, and troubleshooting of all A/V equipment, computers, and accessories.

Certifications/Licensure:
  • Required: One year or more AV Tech healthcare setting/hospital AV Tech experience or four years of AV experience can substitute for CTS upon hire. CTS is required within 6 - 12 months of the date of hire.
  • Requires possession of, and ability to retain a current, valid AZ issued driver's license in good standing, and must carry the AZ legally required minimum insurance coverage on personal vehicle at all times.
  • This position requires operation of a vehicle. Employment is contingent upon meeting the driving eligibility standards outlined in the Valleywise Health Vehicle Use Policy (VUP).

Knowledge, Skills, and Abilities:
  • Must have a working knowledge of appropriate audio/visual software and equipment audio, visual, projection, etc.).
  • Must have the ability to troubleshoot and maintain audiovisual equipment and accessories.
  • Must have excellent e-mail and verbal communication skills.
  • Requires a high degree of customer service skills.
  • Must be familiar with the Microsoft Office Suite of products - specifically PowerPoint and Cisco Webex
  • Requires ability to work on heights (ladders).
  • Requires flexibility to accommodate a changing work schedule and/or business needs.
  • Must be able to stand for long periods and be able to lift 50 pounds.
  • Requires the ability to read, write and speak effectively in English.

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