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Police Dispatcher Jobs in Rochester, NY (NOW HIRING)

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Police Dispatcher information

See Rochester, NY salary details

$28.5K

$66.7K

$105.1K

How much do police dispatcher jobs pay per year?

As of Aug 11, 2026, the average yearly pay for police dispatcher in Rochester, NY is $66,719.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,800.00 and $76,600.00 per year, depending on experience, location, and employer.

What is a police dispatcher?

Police dispatchers are professionals who receive emergency and non-emergency calls, gather crucial information, and coordinate the appropriate police response. They use communication systems to dispatch officers, relay instructions, and provide support during incidents. Dispatchers play a vital role in ensuring public safety by maintaining clear and efficient communication between the public and law enforcement agencies.

Is being a police dispatcher a good career?

Police dispatchers play a critical role in emergency response by relaying information between callers and officers, often working in high-pressure environments. The job typically requires strong communication skills, attention to detail, and the ability to handle stressful situations, with opportunities for advancement and job stability in law enforcement agencies.

How hard is it to get a police dispatcher job?

Getting a police dispatcher job typically requires a high school diploma or equivalent, passing a written exam, and completing a background check. Candidates often need good communication skills, the ability to handle stressful situations, and may need to complete training or certification programs. Competition can vary depending on location and department size, but meeting the minimum requirements is essential for consideration.

What are some common challenges police dispatchers face during high-stress situations, and how are they supported in managing these challenges?

Police dispatchers often handle multiple emergency calls simultaneously, requiring quick thinking and clear communication under pressure. High-stress situations, such as coordinating responses to major incidents or dealing with distressed callers, can be emotionally demanding. To support dispatchers, agencies typically provide thorough training, access to mental health resources, and structured debriefings after particularly difficult calls. Teamwork and strong supervisory support are also essential, ensuring dispatchers are not working in isolation and can rely on colleagues during intense shifts.

What is the difference between Police Dispatcher vs Emergency Medical Dispatcher?

AspectPolice DispatcherEmergency Medical Dispatcher
Required CredentialsHigh school diploma or GED; some certifications in dispatchingHigh school diploma or GED; CPR and emergency medical dispatch certifications
Work EnvironmentPolice stations, emergency call centersEmergency call centers, hospitals, ambulance services
Employer & IndustryLaw enforcement agencies

Police Dispatchers and Emergency Medical Dispatchers both operate in emergency call centers, handling urgent calls. Police Dispatchers primarily coordinate law enforcement responses, while Emergency Medical Dispatchers focus on medical emergencies. Both roles require similar certifications and work environments, making them closely related in the emergency response industry.

What are the key skills and qualifications needed to thrive as a police dispatcher, and why are they important?

To thrive as a Police Dispatcher, you need strong communication skills, the ability to multitask under pressure, and typically a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and emergency response protocols is crucial. Exceptional decision-making, emotional resilience, and attention to detail help dispatchers effectively manage stressful situations and support first responders. These skills ensure timely, accurate information flow and public safety in critical situations.

What does a police dispatcher do?

As a police dispatcher, your duties are to answer emergency phone calls, relay essential information to law enforcement or other emergency response agencies, and coordinate emergency responders. This information includes the nature of the caller’s situation as well as essential information about the address and any known criminal activity at the location. You are also responsible for providing the caller with useful information about safety and the timeframe for a response. In addition to your responsibilities during an emergency call, it is your duty to log all calls and file routine reports related to your shift.

More about Police Dispatcher jobs
What are popular job titles related to Police Dispatcher jobs in Rochester, NY? For Police Dispatcher jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Police Dispatcher jobs in Rochester, NY look for? The top searched job categories for Police Dispatcher jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Police Dispatcher jobs? Cities near Rochester, NY with the most Police Dispatcher job openings:
Police Dispatcher jobs near you
Infographic showing various Police Dispatcher job openings in Rochester, NY as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $66,719 per year, or $32.1 per hour.

Police Officer (Secret Service Police), $75,000 Recruitment Incentive

The United States Secret Service

Fairport, NY

Full-time

Re-posted 12 days ago

United States Secret Service rating

5.8

Company rating: 5.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

40th of 44 rated police

Job description

NOTE: This position must be performed in Washington, DC so relocation to Washington, DC will be required.

Recruitment Incentive: Applicants may be eligible for a $75,000 recruitment incentive in accordance with regulatory requirements. Click apply to view full details and eligibility of this recruitment incentive.

At their core, those who join the Secret Service are courageous, intelligent, strong and determined. A diverse team capable of balancing our investigative mission and fulfilling our protective legacy. Proven to be worthy of trust and confidence. Be tomorrow's Secret Service.

Duties

During the course of their careers, Secret Service Police carry out assignments in protection. Duties include:

  • Providing protection for The White House Complex, The Vice President's Residence, The Main Treasury Building and Annex, and foreign diplomatic missions and embassies in the Washington, D.C. area.
  • Traveling in support of the Presidential, Vice Presidential, and foreign heads of state/government missions.
  • Enforcing mandated protective responsibilities as described under Title 18, United States Code, Section 3056A.

Requirements

  • U.S. citizenship is required.
  • Possess a current valid U.S. driver's license.
  • Must be at least 21 years old at the time of application and under 40 at referral. Exceptions may apply for those with current or prior service in federal law enforcement positions covered by special retirement provisions. The Secret Service has determined that age is essential to the performance of this position.
  • Carry and use a firearm. Maintaining firearm proficiency is also mandatory.
  • Possess uncorrected visual acuity of no worse than 20/100 binocular. Possess corrected visual acuity of 20/20 or better in each eye.
  • Hearing loss, as measured by an audiometer, must not exceed 25 decibels (A.S.A. or equivalent I.S.O.) in either ear in the 500, 1000, and 2000 Hz ranges. Applicants must be able to hear the whispered voice at 15 feet with each ear without the use of a hearing aid.
  • Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
  • Complete 12 weeks of intensive training at the Federal Law Enforcement Training Center (FLETC) in Glynco, GA or Artesia, NM and 17 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
  • Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.

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