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TKC - Kodi Collective LLC

Pocket Feeder

Wayland, OH

Access free or low-cost telemedicine, confidential mental health support, and company-paid life and disability insurance. * Safety & Teamwork : Join a facility that prioritizes safety, employee ...

TKC - Kodi Collective LLC

Pocket Feeder

Kent, OH

Access free or low-cost telemedicine, confidential mental health support, and company-paid life and disability insurance. * Safety & Teamwork : Join a facility that prioritizes safety, employee ...

TKC - Kodi Collective LLC

Pocket Feeder

Akron, OH

Access free or low-cost telemedicine, confidential mental health support, and company-paid life and disability insurance. * Safety & Teamwork : Join a facility that prioritizes safety, employee ...

TKC - Kodi Collective LLC

Pocket Feeder

Aurora, OH

Access free or low-cost telemedicine, confidential mental health support, and company-paid life and disability insurance. * Safety & Teamwork : Join a facility that prioritizes safety, employee ...

TKC - Kodi Collective LLC

Pocket Feeder

Akron, OH

Access free or low-cost telemedicine, confidential mental health support, and company-paid life and disability insurance. * Safety & Teamwork : Join a facility that prioritizes safety, employee ...

TKC - Kodi Collective LLC

Pocket Feeder

Akron, OH

Access free or low-cost telemedicine, confidential mental health support, and company-paid life and disability insurance. * Safety & Teamwork : Join a facility that prioritizes safety, employee ...

TKC - Kodi Collective LLC

Pocket Feeder

Akron, OH

Access free or low-cost telemedicine, confidential mental health support, and company-paid life and disability insurance. * Safety & Teamwork : Join a facility that prioritizes safety, employee ...

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Pocket Health information

What are the typical daily responsibilities of a Pocket Health Support Specialist?

As a Pocket Health Support Specialist, your daily responsibilities will often include assisting patients and healthcare providers with accessing and sharing medical imaging records, troubleshooting technical issues, and guiding users through the platform. You will communicate with users via phone, email, and chat, ensuring a high level of customer satisfaction. Additionally, you may collaborate with product and engineering teams to relay user feedback and help improve the platform’s functionality. This role requires strong problem-solving skills, empathy, and the ability to adapt to evolving healthcare technology.

What is the difference between Pocket Health vs Medical Billing Specialist?

AspectPocket HealthMedical Billing Specialist
CredentialsTypically requires knowledge of healthcare policies, patient communication, and basic billing softwareRequires certification such as CPC or CPC-H, with knowledge of coding and billing procedures
Work EnvironmentHealthcare facilities, patient communication settings, or remoteMedical offices, hospitals, or billing companies
Industry UsageUsed by healthcare providers to manage patient records and billingUsed by healthcare providers and billing companies to process claims and reimbursements

While both roles involve healthcare billing, Pocket Health focuses on patient communication and record management, whereas Medical Billing Specialists handle coding and claims processing. Understanding these differences helps in choosing the right career path or job search focus.

What is a Pocket Health specialist?

A Pocket Health specialist is a professional who helps patients and healthcare providers manage and access medical imaging records using the PocketHealth platform. They assist users in securely uploading, sharing, and viewing diagnostic images like X-rays, MRIs, and CT scans. Their role often involves customer support, troubleshooting, and ensuring that patient data remains confidential and accessible when needed. These specialists are knowledgeable about digital health technologies and work to improve the medical record-sharing experience for both patients and providers.

What are the key skills and qualifications needed to thrive as a Health Information Specialist at PocketHealth, and why are they important?

To thrive as a Health Information Specialist at PocketHealth, you need a background in health information management, familiarity with medical terminology, and often a related degree or certification. Proficiency with health information systems, digital records platforms, and secure data transfer tools is commonly required. Excellent attention to detail, strong organizational skills, and the ability to communicate clearly with patients and healthcare providers are vital soft skills. These competencies ensure accurate, secure handling of sensitive medical data and help provide seamless access and support for users navigating health records.
More about Pocket Health jobs
What states have the most Pocket Health jobs? States with the most job openings for Pocket Health jobs include:
What job categories do people searching Pocket Health jobs look for? The top searched job categories for Pocket Health jobs are:
Pocket Health jobs near you
Infographic showing various Pocket Health job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 78% Full Time, and 20% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.
HIM Document Tech, Health Information Management, FT, 08A-4:30P

HIM Document Tech, Health Information Management, FT, 08A-4:30P

Baptist Health South Florida

Miami, FL • On-site

$16 - $20.54/hr

Full-time

Medical

Posted 4 days ago

Baptist Health South Florida rating

7.9

Company rating: 7.9 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

1st of 23 rated health and beauty retailers

Job description

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.
What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels our commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we're all in.
At Baptist Health, we're committed to supporting our employees at every stage of their journey, both personally and professionally. Our approach is rooted in a "grow our own" philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including:
  • Career growth and development opportunities, with clear pathways and ongoing support
  • Comprehensive health and wellness resources that go beyond traditional benefits
  • A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
  • Tuition reimbursement to support continued learning and advancement
  • And so much more

Together, these benefits and others reflect our commitment to caring for our people, so they can build fulfilling careers with us while making a meaningful impact every day.
Description
HIM Document Tech preps, collates and indexes protected health information into the Document Management System maintaining integrity of the legal medical record. Reviews documents for correct patient demographic information batching documents according to departmental procedures. Ensures accurate and timely processing of records for availability of information for patient care in accordance to The Joint Commission Standards and for coding and reimbursement in accordance to our policies and goals. Works as part of team to meet individual and departmental goals. Salary ranges from $16.00 - $20.54 depending on years of experience.
Qualifications:
HIM Document Tech preps, collates and indexes protected health information into the Document Management System maintaining integrity of the legal medical record. Reviews documents for correct patient demographic information batching documents according to departmental procedures. Ensures accurate and timely processing of records for availability of information for patient care in accordance to The Joint Commission Standards and for coding and reimbursement in accordance to our policies and goals. Works as part of team to meet individual and departmental goals. Salary ranges from $16.00 - $20.54 depending on years of experience.Degrees:
  • High School,Cert,GED,Trn,Exper.
Additional Qualifications:
  • Excellent computer proficiency (MS Office - Word, Excel and Outlook).
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
  • Knowledge of computers and clinical chart format.
  • Ability to work in a high volume high producing focused setting to gather, verify, and sort information.
  • Excellent communication skills and comprehension of oral and written instructions.
  • Attentive to fine details with good eye and hand coordination.
  • Requires passing standard filing test.
Minimum Required Experience: 2 YearsDegrees:
  • High School,Cert,GED,Trn,Exper.
Additional Qualifications:
  • Excellent computer proficiency (MS Office - Word, Excel and Outlook).
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
  • Knowledge of computers and clinical chart format.
  • Ability to work in a high volume high producing focused setting to gather, verify, and sort information.
  • Excellent communication skills and comprehension of oral and written instructions.
  • Attentive to fine details with good eye and hand coordination.
  • Requires passing standard filing test.
Minimum Required Experience: 2 Years

What Baptist Health South Florida employees say

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About Baptist Health South Florida

Sourced by ZipRecruiter

Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 27,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World's Most Ethical Companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Miami, FL, US

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