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Platinum Services Jobs (NOW HIRING)

Google Inc.

Engagement Manager, gTech Ads

Seattle, WA · On-site

$140 - $205/hr

Design curated account and service plans (such as Platinum Services Plans) by aligning solutions and resources to client focus areas and scoping projects across technical, product integration, and ...

Compass Group

EXPERIENCE DIRECTOR

Manhattan, NY · On-site

$125K - $150K/yr

Platinum Service & Brand Activation * Own the Platinum Service strategy, annual manager certification, and experience roadmap to ensure the program remains relevant, scalable, and high-impact.

DFS Group

Team Lead, Sales

Los Angeles, CA · On-site

$25.50 - $37.85/hr

Partner with the Platinum Services team to enhance the customer experience Team Management * Ensure your team has clear goals and objectives which remain focused on the customer experience and ...

DFS Group

Team Lead, Fashion

Los Angeles, CA · On-site

$25.50 - $37.85/hr

Partner with the Platinum Services team to enhance the customer experience Team Management * Ensure your team has clear goals and objectives which remain focused on the customer experience and ...

Compass Group

EXPERIENCE DIRECTOR

New York, NY

$125K - $150K/yr

Platinum Service & Brand Activation * Own the Platinum Service strategy, annual manager certification, and experience roadmap to ensure the program remains relevant, scalable, and high-impact.

Compass Group

EXPERIENCE DIRECTOR

Manhattan, NY · On-site

$125K - $150K/yr

Platinum Service & Brand Activation * Own the Platinum Service strategy, annual manager certification, and experience roadmap to ensure the program remains relevant, scalable, and high-impact.

Flik Hospitality Group

EXPERIENCE DIRECTOR

Manhattan, NY · On-site

$125K - $150K/yr

Platinum Service & Brand Activation * Own the Platinum Service strategy, annual manager certification, and experience roadmap to ensure the program remains relevant, scalable, and high-impact.

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Platinum Services information

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$9

$34

$125

How much do platinum services jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for platinum services in the United States is $34.93, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $40.14 per hour, depending on experience, location, and employer.

What is the difference between Platinum Services vs Plumbing Technicians?

AspectPlatinum ServicesPlumbing Technicians
CredentialsCertified, licensed, and insuredLicensed, often certified in plumbing
Work EnvironmentResidential, commercial, emergency servicesResidential and commercial plumbing installations and repairs
Industry UsageBroader service offerings including maintenance and upgradesFocused on plumbing-specific tasks

Platinum Services typically offers a wider range of services, including maintenance, upgrades, and emergency repairs, often with certified and insured technicians. Plumbing Technicians specialize specifically in plumbing tasks, focusing on installations and repairs. Both roles require licensing, but Platinum Services emphasizes comprehensive solutions and customer service, making it a more versatile choice for clients seeking complete service packages.

What is Platinum Services?

Platinum Services refer to premium customer service offerings provided by companies to their top-tier clients. These services often include personalized assistance, priority support, faster response times, exclusive benefits, and sometimes dedicated account management. The goal of Platinum Services is to enhance the customer experience by offering a higher level of care and attention. These services are commonly found in industries like banking, travel, hospitality, and telecommunications, rewarding loyal or high-value customers with special treatment.

How does the Platinum Services role typically collaborate with other departments to ensure a high-quality client experience?

In a Platinum Services role, you will often work closely with teams such as sales, operations, and customer support to deliver a seamless and premium experience for high-value clients. Regular coordination with these departments is essential to anticipate client needs, resolve any issues quickly, and proactively offer personalized solutions. Open communication and a strong understanding of each team's responsibilities help ensure that clients receive consistent and top-tier service throughout their journey.

What are the key skills and qualifications needed to thrive in a Platinum Services role?

To thrive in a Platinum Services role, you need a strong background in customer service, problem-solving, and product knowledge, often supported by relevant experience or certifications in hospitality or client relations. Familiarity with CRM systems, reservation platforms, and communication tools is typically necessary. Exceptional interpersonal skills, attention to detail, and the ability to anticipate client needs help individuals excel in this position. These skills and qualities ensure clients receive premium, personalized experiences that drive loyalty and satisfaction.
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Platinum Services jobs near you
Infographic showing various Platinum Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $72,660 per year, or $34.9 per hour.

Engagement Manager, gTech Ads

Google Inc.

Seattle, WA • On-site

$140 - $205/hr

Other

Re-posted 21 hours ago

Google rating

8.8

Company rating: 8.8 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

49th of 244 rated software companies

Job description

Google • Seattle, WA, USA; San Francisco, CA, USA

As an Engagement Manager, you will be key to creating an excellent end-to-end experience for Google’s top Ads clients, by being accountable for gTech service delivery, product‑aligned growth plans, and enabling Sales objectives. You will serve as a unified services partner who designs and orchestrates gTech end‑to‑end services, representing gTech Ads to sellers and client executives, and act as the bridge between Google Ads and Client Business Objectives (CBOs).

Qualifications
  • Bachelor’s degree or equivalent practical experience.
  • 8 years of experience in a project management or a customer‑facing role.
Preferred qualifications
  • Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
  • 10 years of experience managing projects and working with analytics, software coding, or customer‑side web technologies.
  • 5 years of experience in a technical leadership role with/without direct reports.
Responsibilities
  • Act as a trusted technical and product advisor to Google’s top Ads clients’ leadership, understand how technology and media solutions address their business challenges, and architect account plans to deliver return‑on‑investment.
  • Develop product‑anchored client growth plans that promote product adoption in an AI‑led ads ecosystem, navigating technical complexity and media commerciality while building trusted relationships.
  • Design curated account and service plans (such as Platinum Services Plans) by aligning solutions and resources to client focus areas and scoping projects across technical, product integration, and media services.
  • Orchestrate the delivery of services and solutions in collaboration with regional execution teams, manage client‑facing engagements and proactively address customer escalations.
  • Drive strategic planning and resource prioritization, conducting regular progress debriefs with clients and sales partners to gather business insights and optimize execution.
Compensation & Benefits

US: $140,000 – $205,000 (USD) + 15% bonus target + equity + benefits.

Google is proud to be an equal‑opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google’s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

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