Payments Platform Operations Manager
Drive operational excellence in high value payments (HVP) and help shape future transformation. Step into this pivotal role as a Payments Platform Operations Manager. This AVP role you will oversee the daily processing of HVP, ensuring accuracy, oversight, and seamless execution across a fast-moving environment. You'll guide a team of colleagues in the US along with matrix reporting for a wider processing group in India, using clear communication and steady direction to keep work flowing effectively. This position calls for you to bring practical experience in cash and treasury related operations, thrives in handling multiple priorities, and maintains remarkable attention to detail. With an anticipatory mindset and the ability to drive departmental priorities forward, you'll help shape a function that is both operationally sound and ready to evolve—contributing to large scale transformation efforts as the High Value Payments landscape continues to advance.
To be successful in your role as a Payments Platform Operations Manager, you should have:
- Cash Management, Treasury Management, and/or High Value payments experience
- Day-to-day people supervision experience, with the ability to give work direction through clear and effective communication
- Good written and verbal communication skills (critical)
- Decision Making and Problem Solving - the ability to analyse information objectively, evaluate risk, make sound decisions, and solve problems effectively
- Project Management- A general awareness of Project Management principles and their application in order to oversee, manage and deliver on Projects impacting Global Payments and make decisions using knowledge and experience to manage and deliver change requirements/ continuous improvement and communicate change
Other highly valued skills include:
- Self-starter with a desire to drive and execute on departmental priorities
- Demonstrated ability to navigate multiple, concurrent priorities and oversee multiple deadlines across high-risk processes
- Attention to detail required
- Performance Metrics- Accountable for the delivery of Key Performance Indicators (KPIs). Use performance metrics to manage repairs, identify straight through processing blockers, and mitigate operational risk
- Lead by example-Demonstrate the Barclays values and mindsets
You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.
This role is located in Whippany, NJ.
Minimum Salary: $70,000.00
Maximum Salary: $135,000.00
The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.
Barclays employees are eligible for a suite of competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.
This position is eligible for an incentive award.