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Platform Operations Manager Jobs in Delaware (NOW HIRING)

Dlapiper

Data Engineer

Wilmington, DE · On-site

$111K - $133K/yr

... manage field mappings and transformations to support consistent downstream consumption. Data ... Scripting/automation skills (PowerShell and related tooling) for platform operations and ...

FocusKPI

... platform (CDP). The ideal candidate is innately curious and passionate about identifying novel ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

New

FocusKPI

Marketing Operations Analyst

Wilmington, DE · On-site

... platform (CDP). The ideal candidate is innately curious and passionate about identifying novel ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

Marketing Operations Analyst

Milford, DE · On-site

... platform (CDP). The ideal candidate is innately curious and passionate about identifying novel ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

Marketing Operations Analyst

Middletown, DE · On-site

... platform (CDP). The ideal candidate is innately curious and passionate about identifying novel ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

Marketing Operations Analyst

Dover, DE · On-site

... platform (CDP). The ideal candidate is innately curious and passionate about identifying novel ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

... platform (CDP). The ideal candidate is innately curious and passionate about identifying novel ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

New

FocusKPI

... platform (CDP). The ideal candidate is innately curious and passionate about identifying novel ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

New

FocusKPI

... platform (CDP). The ideal candidate is innately curious and passionate about identifying novel ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

New

FocusKPI

Marketing Operations Analyst

Seaford, DE · On-site

... platform (CDP). The ideal candidate is innately curious and passionate about identifying novel ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

Marketing Operations Analyst

Smyrna, DE · On-site

... platform (CDP). The ideal candidate is innately curious and passionate about identifying novel ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

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All JobsPlatform Operations JobsPlatform Operations Manager JobsPlatform Operations Manager Jobs in Delaware

Platform Operations Manager information

See Delaware salary details

$31K

$63.5K

$118.6K

How much do platform operations manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for platform operations manager in Delaware is $63,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,600.00 per year, depending on experience, location, and employer.

What are the primary challenges Platform Operations Managers face when coordinating cross-functional teams?

Platform Operations Managers often work with diverse teams across engineering, product, customer support, and IT. One common challenge is aligning priorities and ensuring clear communication between departments with different objectives and workflows. Successful managers build strong relationships, set clear expectations, and implement effective processes to minimize miscommunication and delays. Additionally, they must stay adaptable to rapidly shifting business needs and technology updates while maintaining platform reliability and performance.

What is the minimum salary of an operations manager?

The minimum salary for a Platform Operations Manager varies by location and experience but typically starts around $60,000 to $80,000 annually in many regions. Entry-level positions or those in smaller companies may offer lower starting salaries, while experienced managers in larger organizations can earn significantly more. Salary also depends on industry, company size, and required skills such as data analysis or project management certifications.

What is the difference between Platform Operations Manager vs Network Operations Center (NOC) Technician?

AspectPlatform Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like ITIL or CompTIA Network+ are commonUsually requires an associate degree or technical certification; certifications like CompTIA Network+ or Cisco CCNA are preferred
Work EnvironmentOversees platform infrastructure, manages teams, and ensures system availability in data centers or cloud environmentsMonitors network systems, troubleshoots issues, and maintains network hardware/software in a control room setting
Employer & Industry UsageUsed by tech companies, cloud providers, and large enterprises managing digital platformsCommon in telecom, internet service providers, and large organizations with extensive network infrastructure

The Platform Operations Manager focuses on overseeing platform infrastructure and team management, while the Network Operations Center Technician handles network monitoring and troubleshooting. Both roles are essential in maintaining system and network reliability but differ in scope and responsibilities.

What is the highest salary for an operations manager?

The highest salaries for a Platform Operations Manager can exceed $150,000 annually, especially in large corporations or tech companies, with senior roles and specialized skills such as data analysis and process optimization commanding higher pay. Compensation varies based on experience, location, and industry, with some top earners reaching over $200,000 including bonuses and stock options.

What does a Platform Operations Manager do?

A Platform Operations Manager oversees the daily operations, maintenance, and performance of digital platforms within an organization. They are responsible for ensuring that platforms run smoothly, efficiently, and securely, often coordinating between technical teams, support staff, and management. Their duties typically include monitoring system health, managing incident responses, implementing process improvements, and supporting platform scalability. This role is crucial for organizations that rely on digital services to ensure reliability and a positive user experience.

What is a platform operations manager?

A platform operations manager oversees the daily functioning and maintenance of digital platforms or systems within an organization. They coordinate technical teams, ensure system reliability, and optimize platform performance, often using tools like monitoring software and data analysis. Strong problem-solving, communication skills, and knowledge of IT infrastructure are essential for this role.

What is the role of a platform manager?

A platform operations manager oversees the daily functioning and maintenance of digital platforms, ensuring they run efficiently and securely. They coordinate technical teams, monitor performance metrics, and implement improvements to enhance user experience and system reliability.

What are the key skills and qualifications needed to thrive as a Platform Operations Manager, and why are they important?

To thrive as a Platform Operations Manager, you need expertise in platform management, process optimization, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with cloud platforms (such as AWS or Azure), monitoring tools, and ITSM systems, along with ITIL or related certifications, is highly valued. Strong leadership, problem-solving, and communication skills enable effective coordination across technical and business teams. These skills ensure seamless platform performance, rapid issue resolution, and alignment with organizational objectives.
What are popular job titles related to Platform Operations Manager jobs in Delaware? For Platform Operations Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Platform Operations Manager jobs in Delaware look for? The top searched job categories for Platform Operations Manager jobs in Delaware are:
What cities in Delaware are hiring for Platform Operations Manager jobs? Cities in Delaware with the most Platform Operations Manager job openings:
Platform Operations Manager jobs near you
Vice President Product Manager - AI/ML Solutions

Vice President Product Manager - AI/ML Solutions

JPMorgan Chase & Co

Wilmington, DE

Full-time

Medical, Retirement

Re-posted 5 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 491 frontline employees who took The Breakroom Quiz

58th of 149 rated banks

Job description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Data and Analytics, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
 
We are seeking a seasoned Product Manager to lead the strategy and delivery of a Databricks-based Model Experimentation Platform that enables scalable, secure, and compliant AI/ML development across Consumer & Community Banking. This role is critical to enabling scalable, secure, and compliant AI/ML workflows leveraging Databricks as the foundational technology. You will drive cross-functional collaboration, platform migrations, and product innovation to empower data scientists and engineers with best-in-class tools for feature engineering, model experimentation, and lifecycle management.

 
Job responsibilities
  • Develops a product strategy and product vision that delivers value to customers
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
  • Drives the migration and integration of Databricks-based solutions, identifying dependencies, mitigating risks, and coordinating with cross-functional teams to ensure seamless execution.
  • Collaborates with data science, engineering, architecture, and compliance teams to embed governance controls into product design and operations.
  • Champions observability, monitoring, and operational resilience for AI/ML model experimentation workflows to ensure platform stability and reliability.
  • Engages with internal customers and stakeholders to gather feedback, understand evolving needs, and translate them into actionable product enhancements.
  • Leads vendor evaluation and selection processes related to model experimentation, ensuring alignment with strategic and compliance requirements.
  • Communicates product vision, progress, and challenges transparently to senior leadership and critical partners, driving consensus and resource prioritization.
  • Fosters a culture of innovation, continuous improvement, and collaboration across product, engineering, and architecture teams.
Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise in product management or a relevant domain area

  • 3+ years leading product strategy and delivery for a large-scale Databricks-based AI/ML platform (e.g., model experimentation, MLflow, feature engineering, governance, and platform operations).

  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Deep expertise in AI/ML platform capabilities, specifically feature stores, model experimentation, and lifecycle management.
  • Strong hands-on knowledge of Databricks and its ecosystem, including experience with platform migrations and integrations.
  • Proven track record of delivering enterprise-grade AI/ML solutions in highly regulated environments.
  • Demonstrated ability to lead cross-functional teams in matrixed organizations, managing dependencies and mitigating risks effectively.
  • Excellent communication skills with the ability to influence senior leadership and diverse stakeholders.
  • Strong strategic thinking and customer-centric mindset, with a focus on scalability, security, and operational excellence.

  • Experience with observability, monitoring, and governance frameworks for AI/ML workloads.

Preferred qualifications, capabilities, and skills
  • Demonstrated prior experience working in a highly matrixed, complex organization
  • Prior experience in financial services or similarly regulated industries.
  • Knowledge of compliance frameworks related to AI/ML and data security.
  • Strong understanding of market trends and emerging technologies in AI/ML infrastructure.

 

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

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