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Platform Manager Jobs in New York (NOW HIRING)

Serhant

Community Platform Manager

New York, NY

Community Platform Manager New York, NY (hybrid) About SERHANT. SERHANT. is the most followed real estate brand in the world, calibrated for the marketplace of tomorrow, delivering proven results for ...

Serhant

Community Platform Manager

New York, NY · On-site

Community Platform Manager New York, NY (hybrid) About SERHANT. SERHANT. is the most followed real estate brand in the world, calibrated for the marketplace of tomorrow, delivering proven results for ...

Ogletree Deakins

Foundation Platform Manager

New York, NY · On-site

$159K/yr

Project manage firmwide platform rollouts, upgrades, and major enhancements. Data Governance, Quality & Structure * Oversee the capture, curation, and maintenance of accurate experience data ...

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Platform Manager information

See New York salary details

$42.1K

$141K

$160.3K

How much do platform manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for platform manager in New York is $140,967.00, according to ZipRecruiter salary data. Most workers in this role earn between $159,700.00 and $159,700.00 per year, depending on experience, location, and employer.

What is a platform manager?

A Platform Manager is a professional responsible for overseeing the development, maintenance, and optimization of a specific technology platform within an organization. They coordinate between technical teams, stakeholders, and users to ensure the platform meets business needs and operates reliably. Platform Managers may also be involved in strategic planning, vendor management, and implementing new features or integrations. Their role is crucial for ensuring platforms are scalable, secure, and aligned with organizational goals.

What are the key skills and qualifications needed to thrive as a platform manager?

To thrive as a Platform Manager, you need expertise in platform architecture, project management, and a solid understanding of business operations, often supported by a relevant degree or industry certification. Familiarity with cloud platforms (such as AWS or Azure), API integrations, and product management tools like JIRA is typically required. Excellent communication, leadership, and problem-solving abilities help drive cross-functional collaboration and strategic decision-making. These skills ensure the platform's stability, scalability, and alignment with business goals, which are critical for organizational success.

How does a platform manager typically collaborate with cross-functional teams to ensure platform reliability and scalability?

A Platform Manager frequently works with engineering, product, and operations teams to align platform capabilities with business goals. They facilitate regular communication between developers, system administrators, and other stakeholders to identify potential bottlenecks, address incidents, and plan for future growth. By establishing clear processes for incident management, change control, and performance monitoring, Platform Managers help ensure that the platform remains reliable and scalable while meeting user needs. This collaborative approach not only strengthens the technical foundation but also fosters a culture of shared responsibility across departments.

What is the difference between Platform Manager vs Product Manager?

AspectPlatform ManagerProduct Manager
Primary FocusManaging and maintaining technology platforms and infrastructureDeveloping and guiding specific products or features
Required SkillsTechnical knowledge of platforms, systems integration, and infrastructureMarket research, user experience, and product development
Work EnvironmentIT teams, engineering departments, technical operationsCross-functional teams including marketing, design, and engineering
Industry UsageTechnology, SaaS, cloud servicesSoftware, consumer goods, digital services

While both roles involve technical expertise, a Platform Manager focuses on maintaining and optimizing the underlying technology infrastructure, whereas a Product Manager concentrates on developing and managing specific products to meet customer needs.

How do you become a platform manager?

To become a platform manager, candidates typically need a combination of relevant experience in platform or product management, strong technical skills, and knowledge of the industry or technology they will oversee. A bachelor's degree in business, technology, or a related field is often required, and certifications such as PMP or Agile can be beneficial. Developing skills in project management, communication, and leadership is essential for success in this role.

What are the most commonly searched types of Platform jobs in New York?

The most popular types of Platform jobs in New York are:

What are popular job titles related to Platform Manager jobs in New York?

For Platform Manager jobs in New York, the most frequently searched job titles are:

What job categories do people searching Platform Manager jobs in New York look for?

The top searched job categories for Platform Manager jobs in New York are:

What cities in New York are hiring for Platform Manager jobs?

Cities in New York with the most Platform Manager job openings:

Platform Manager jobs near you
Infographic showing various Platform Manager job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 66% In-person, and 34% Remote job distribution, with an average salary of $140,967 per year, or $67.8 per hour.

Foundation Platform Manager

Jackson Lewis P.C.

New York, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Jackson Lewis rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

13th of 34 rated law firms

Job description

Focused on employment and labor law since 1958, Jackson Lewis P.C.'s 1,000+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged and stable, and share our clients' goals to emphasize belonging and respect for the contributions of every employee.
The Firm is ranked in the First Tier nationally in the category of Labor and Employment Litigation, as well as in both Employment Law and Labor Law on behalf of Management, in the U.S. News - Best Lawyers® "Best Law Firms".
Job Summary
Manage the day-to-day administration of the firm's experience management system, Litera Foundation, including overseeing end-user training, onboarding, user adoption programs, and communications, in collaboration with team members across all business services and legal departments. Ensure effective configuration, customization, and ongoing enhancements of the system to fully leverage all system capabilities and business partners in support of firm business plans and objectives. Oversee data quality and content, data integrations and system taxonomies, and provide technical support and training for all system users.
Platform Ownership & Administration
  • Serve as the business owner of the firm's experience management system, overseeing day-to-day administration, configuration, enhancements, and system performance across experience, expertise, and proposal modules.
  • Lead backend configuration and approved enhancements within Litera Foundation, ensuring timely, accurate, and scalable implementation.
  • Project manage firm-wide platform rollouts, upgrades, and major enhancements.

Data Governance, Quality & Structure
  • Oversee the capture, curation, and maintenance of accurate experience data, including client, matter, and personnel profiles, matter profiling, and narrative approval workflows.
  • Establish and enforce data quality standards, taxonomies, and validation processes, ensuring consistency across integrations and imports.
  • Partner with Data Services and IT to define and implement data governance frameworks that support downstream analytics, reporting, and AI use cases.

Workflow Design, Automation & Optimization
  • Design and continuously evolve automated workflows and intake mechanisms to efficiently capture experience information from lawyers and business professionals.
  • Analyze and optimize workflows to improve efficiency, scalability, usability, and data integrity, maintaining clear documentation of processes and systems.
  • Champion process improvement and operational scalability across the experience management lifecycle.

AI Enablement & Innovation
  • Leverage firm-licensed AI platforms to support the capture, transformation, and reuse of work product into actionable, client-ready experience data. (M/D)
  • Ensure the experience platform is AI-ready, with structured, governed data that enables advanced analytics, narrative generation, and insight development. (D)

Reporting, Analytics & Business Insights
  • Develop and maintain experience reports, dashboards, and analytics that highlight firm capabilities, trends, and opportunities for new business and cross-selling.
  • Define and implement KPIs and performance metrics to measure platform adoption, data quality, and business impact, using insights to drive continuous improvement.

Training, Adoption & Change Management
  • Design and oversee end-user training, onboarding, and adoption programs, ensuring effective use of the platform across the firm.
  • Lead change management efforts that promote consistent adoption, data stewardship, and a culture of knowledge sharing.

Stakeholder, Vendor & Technical Partnerships
  • Work closely with lawyers and business stakeholders to gather requirements and translate needs into actionable technology solutions.
  • Manage relationships with vendors and external service providers, ensuring high performance, accountability, and service quality.
  • Partner with IT, vendors, and third parties to manage integrations, resolve system-level issues, and implement upgrades and enhancements.

General Responsibilities
  • Respond to internal and external inquiries related to the experience management system and experience data.
  • Perform special projects and other duties as assigned.

Core Skills & Competencies
  • Proven ability to build strong, collaborative relationships with Marketing, Business Development, lawyers, firm administration, and vendors
  • Demonstrated success leading technology adoption, change management, and user adoption initiatives in a law firm or comparable professional services environment
  • Strategic, analytical thinker with the ability to translate complex technology and data into clear, actionable insights for varied audiences
  • Strong project management skills with the ability to manage multiple complex initiatives with competing priorities, on time and within budget
  • Expertise in process improvement, workflow optimization, and operational scalability
  • Excellent analytical, problem-solving, and decision-making skills, with the ability to identify and address operational inefficiencies
  • High attention to detail and strong commitment to data quality, accuracy, and confidentiality
  • Strong interpersonal and communication skills; ability to partner effectively with stakeholders at all levels, internally and externally
  • Ability to work effectively both independently and collaboratively in a hybrid and in-office environment
  • Experience documenting and communicating systems, workflows, and processes

#LI-LM1
Technical & Educational Qualifications
  • Minimum three (3) years of experience administering Litera Foundation or similar experience management platforms
  • Experience supporting marketing technology, knowledge management, analytics, or related functions in a law firm or professional services firm
  • Advanced proficiency in Microsoft Office, particularly Excel
  • Bachelor's degree in business, marketing and communications, data/information science, or a related field
  • Familiarity with labor and employment law a plus

For New York City, Chicago and Seattle Metro area, the expected salary range for this position is between $145,000 and $160,000. This position is also eligible for annual bonuses. The actual compensation will be determined based on experience and other factors permitted by law.
Jackson Lewis offers a competitive benefits package that includes:
• Medical, dental, vision, life and disability insurance
• 401(k) Retirement Plan
• Flexible Spending & Health Savings Account
• 12 firm-paid holidays, 2 weeks of vacation each year, and 1 hour of sick time for every 30
hours worked
• Employee assistance program and other firm benefits.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.

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