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Plant Customer Service Jobs (NOW HIRING)

Carpenter Co.

Customer Service Manager

Elkhart, IN · On-site

This position is responsible for monitoring and pushing for resolution of issues through our plant ... Champion Customer complaints * Processes Customer Credits * Supervises Customer Service ...

Carpenter Co.

Customer Service Manager

Elkhart, IN · On-site

This position is responsible for monitoring and pushing for resolution of issues through our plant ... Champion Customer complaints * Processes Customer Credits * Supervises Customer Service ...

US Tool Group

Customer Service (82975)

Farmington, MO · On-site

$14.25 - $19.25/hr

Plant liaison for customers * Create and update records in CRM software * Support team members as workload increases * Backup other CSR's during vacation, sick days, and other days out * Update ...

Aliaxis

Estimator

Chesterfield, SC

Relay information to and from Customer Service Representatives and Regional Sales Managers ... Liaise between plant/customer to meet promised production dates * Procure materials for processing

Diversified Labeling Solutions

Be Seen First

Customer Service Manager

Reno, NV · On-site

$72K - $80K/yr

This key leadership role serves as a member of the plant management team and is responsible for ensuring exceptional customer service, accurate order management, effective purchasing and inventory ...

Techstaff

Customer Service Representative

Tampa, FL · On-site

$15/hr

We seek individuals to handle front desk, customer service and some call center duties. Duties ... Plant City Community Resource Center (307 Michigan Avenue, Plant City 33563) * * 1 x Intake ...

Aviso

Customer Service Rep

Milpitas, CA · On-site

$35 - $40/hr

Customer Service - Temporary Contract Location: Pleasanton, CA Hours: Monday through Friday, 8:00 ... Coordinate deliveries with dispatch, sales, drivers, and plant personnel. Communicate scheduling ...

Sugaright, LLC

Customer Service Representative

El Paso, TX · On-site

$14.50 - $19.75/hr

Customer Service Manager Job Purpose Summary: * This position is primarily responsible for ... Work closely with the Inventory staff and Plant Management and Supervision to ensure all orders on ...

Sugaright

Customer Service Representative

El Paso, TX · On-site

$12.50 - $17/hr

Customer Service Manager Job Purpose Summary: * This position is primarily responsible for ... Work closely with the Inventory staff and Plant Management and Supervision to ensure all orders on ...

Carports Anywhere

Customer Service Representative

$16.50 - $22.25/hr

From our locally-based manufacturing plant, we meticulously craft and distribute our products ... Provide excellent customer service to customers. Qualifications * High school diploma/GED required.

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Plant Customer Service information

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How much do plant customer service jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for plant customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What cities are hiring for Plant Customer Service jobs?

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What states have the most Plant Customer Service jobs?

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Infographic showing various Plant Customer Service job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 19% Full Time, 76% Part Time, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative - TN Strut Plant

Garden Grove, CA • On-site

Ideal Clamp Products
Construction Materials Wholesalers • 501 - 1,000 employees
Learn more about Ideal Clamp Productsexternal

$16.25 - $22/hr

Other

Posted 9 days ago

Job description

Customer Service Representative

The Ideal Tridon Group comprises a family of brands that support, secure, and connect the movement of air, fluid, and electricity in critical applications. With over 100 years of proven quality and a strong culture of service, we are the worldwide leader in clamps, strut, hose supports, conduit, fittings, and coupling solutions. Our products are engineered to meet the highest standards across a range of industries, and our commitment to innovation, reliability, and customer support ensures we're ready to meet the demands of today and tomorrow. At the Ideal Tridon Group, connections aren't just what we make—they're the heart of everything we do.

We are looking for a high energy, multi-tasker customer-oriented service representative that has experience working in a fast-paced manufacturing environment at our Wesanco ZSi TN Strut Plant. This Customer Service Representative (CSR) will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. This CSR will also work closely with the Production Scheduler to determine new ship dates for Customers. Problem-solving comes naturally to this customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Duties and Responsibilities:

  • Manage incoming calls.
  • Enter customers orders in our ERP system accurately and efficiently.
  • Enter Credits, create RMA's in our ERP system.
  • Ability to learn our products and understand how they work.
  • Work closely with the Production Scheduler to determine new ship dates for customers.
  • Work with Freight carriers to schedule pick ups, or follow-up on tracking.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Meet personal/customer service team sales targets and call handling quotas.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage customers.

Qualification and Skills:

  • High School Diploma is required or Associate's Degree is preferred.
  • Proven customer service (3+ years), preferably in a Manufacturing environment.
  • Track record of over-achieving quota.
  • Strong phone contact handling skills and active listening.
  • Must be comfortable working in a team environment as well as individually.
  • Knowledge working with price structures, BOM's, Part #'s, Unit of measures, Weights/dims.
  • Familiarity with CRM systems and practices.
  • Familiar with LTL carriers, UPS/Fed Ex.
  • Customer Orientation and ability to adapt/respond to different types of problems.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Proficient in Excel & creating spreadsheet.
  • Ability to learn our products and components.
  • High energy & Multitasker a must.
  • Enjoys working in a fast-paced manufacturing environment.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

7:30 AM - 4:30 PM Central (1 hour for lunch)

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