1

Pinpoint Pharma Jobs (NOW HIRING)

Manage and grow relationships with a portfolio of major North American accounts across pharma/life ... Create a dashboard to pinpoint opportunities for customer growth and identify potential churn risks.

Manage and grow relationships with a portfolio of major North American accounts across pharma/life ... Create a dashboard to pinpoint opportunities for customer growth and identify potential churn risks.

Manage and grow relationships with a portfolio of major North American accounts across pharma/life ... Create a dashboard to pinpoint opportunities for customer growth and identify potential churn risks.

Neon's technology eliminates these obstacles by automating patient access workflows for pharma ... You can trace runtime failures, dig through logs, and pinpoint issues in async or multi-step agent ...

Software Engineer

$132K - $202K/yr

Neon's technology eliminates these obstacles by automating patient access workflows for pharma ... You can trace runtime failures, dig through logs, and pinpoint issues in async or multi-step agent ...

Pinpoint Pharma information

What is a Pinpoint Pharma job?

A Pinpoint Pharma job typically refers to a role within Pinpoint Pharma, a company specializing in pharmaceutical solutions and services. Positions may include roles in research, sales, regulatory affairs, or clinical support, depending on the company's focus. Employees work to streamline pharmaceutical processes, ensure compliance, and support healthcare providers. Responsibilities vary based on job function but often involve precision, regulatory knowledge, and collaboration within the healthcare industry.

What are the key skills and qualifications needed to thrive in the Pinpoint Pharma position, and why are they important?

To thrive at Pinpoint Pharma, you should have a strong background in pharmaceutical sciences, analytical problem-solving, and regulatory compliance, typically with a degree in pharmacy or a related field. Experience with pharmaceutical databases, laboratory information management systems (LIMS), and familiarity with Good Manufacturing Practices (GMP) certification are often necessary. Attention to detail, effective communication, and teamwork are essential soft skills in this environment. These qualifications ensure accuracy in drug formulation, adherence to safety standards, and effective collaboration with multidisciplinary teams for optimal patient outcomes.

What types of projects and cross-functional collaboration can I expect when working at Pinpoint Pharma?

At Pinpoint Pharma, you will frequently participate in projects that involve the development, testing, and quality assurance of new pharmaceutical products. Collaboration is key—you’ll work closely with research and development teams, regulatory specialists, quality control analysts, and supply chain professionals to ensure products meet industry standards and reach the market efficiently. The work environment emphasizes coordination across departments to solve complex challenges and drive innovation. This collaborative approach helps employees develop a broad skill set and can open up diverse growth opportunities within the company.

How do I get into a Pinpoint Pharma?

To get into a role at Pinpoint Pharma, candidates should review the company's job openings on their careers page or job boards, ensure they meet the required qualifications, and submit a tailored application. Relevant skills often include knowledge of pharmaceutical regulations, scientific expertise, and experience with industry-specific tools or software.

Is working for a pinpoint pharma a good job?

Pinpoint Pharma offers roles in the pharmaceutical industry that typically involve research, development, or sales. The job quality depends on the specific position, company culture, and individual career goals, but industry-standard benefits and opportunities for growth are common. Candidates should consider the required skills, such as knowledge of pharmaceuticals and regulatory compliance, when evaluating the role.

What is the best job in the pharmaceutical industry?

The best job in the pharmaceutical industry depends on individual interests and skills, but roles such as pharmaceutical research scientist, regulatory affairs manager, and clinical trial director are highly regarded for their impact and advancement opportunities. These positions typically require specialized education, certifications, and strong analytical skills. Success in the industry often involves collaboration, attention to detail, and knowledge of industry regulations.

What are the most commonly searched types of Pinpoint Pharma jobs?

The most popular types of Pinpoint Pharma jobs are:

Infographic showing various Pinpoint Pharma job openings in the United States as of September 2026, with employment types broken down into 5% As Needed, 87% Full Time, 3% Part Time, 4% Contract, and 1% Nights. Highlights an 81% Physical, 3% Hybrid, and 16% Remote job distribution.

Customer Success Manager

Manhattan, NY • On-site

Other

Re-posted 5 days ago


Job description

Customer Success Manager

Join our dynamic Customer-facing team and help us shape the future of Enterprise Search and Generative AI with some of our most strategic customers.

As a Customer Success Manager, you will be pivotal in nurturing and expanding our engagement with a portfolio of large enterprise accounts. Your role is to ensure that our clients recognize the full value of our innovative software and services. You will act as a key representative for our customers internally, driving effective implementation, securing renewals, and facilitating account growth working in tandem with our Senior Sales Managers.

Your performance will be measured by specific metrics tied to customer product adoption, account expansion, and retention rates.

Manage and grow relationships with a portfolio of major North American accounts across pharma/life sciences, manufacturing, and technology industry verticals.

Develop a deep understanding of each client's unique needs and business goals, guiding a significant number of licensed users to leverage Sinequa's solutions to achieve these objectives. To achieve this, you may be working with an integrator with whom Sinequa partners.

Design and implement customer engagement strategies including adoption plans, value assessments, and Executive Business Reviews.

Oversee the seamless implementation of the Sinequa platform and manage the delivery of our professional services.

Create a dashboard to pinpoint opportunities for customer growth and identify potential churn risks.

Advise clients on best practices for utilizing Sinequa's software.

Collaborate closely with Sinequa's solution engineering team, Support team, and R&D.

Keep customers informed about Sinequa's product roadmap and funnel ongoing customer feedback back to our Product team.

Stay informed about the latest developments in Sinequa's offerings, the competitive landscape, and broader AI and Generative AI trends.

5+ Years of client management experience.

Exceptional communication, presentation, and listening skills.

Strong grasp of technology architecture, the technology landscape, and the AI ecosystem such as Search technologies, and LLM.

Proven ability to build credibility with key decision-makers and influencers within customer organizations.

A thorough understanding of an Enterprise Search project lifecycle and a demonstrated ability to support organizations in advancing their AI capabilities.

Comfortable interacting with stakeholders across various levels and departments—from executives to administrators, analysts, and IT professionals.

Robust problem-solving and analytical abilities; adept at formulating solutions that generate tangible business value.

Recognized skill in identifying and capitalizing on new business opportunities.

Proven experience in implementation and project management.

Bachelor's degree.

Strong knowledge of Search and big data technologies.

Previous experience in account management, customer success, or consulting. Experience in enterprise software or, more specifically, Enterprise Search.

Willingness to travel up to 25% of the time.

The opportunity to join a team that strengthens the presence of ChapsVision in North America, a port that has grown organically and acquired.

An innovative and growing working environment with prospects for professional development.

A competitive salary structure with high and uncapped earnings potential. (170K to 190K OTE)