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How much do physical security operations center operator jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for physical security operations center operator in the United States is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.39 per hour, depending on experience, location, and employer.

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Infographic showing various Physical Security Operations Center Operator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,244 per year, or $19.8 per hour.

Security Operations Center Operator - West Side

Brookfield, WI • On-site

Allied Universal
Investigation and Physical Security Services • 10K+ employees
Learn more about Allied Universalexternal

$24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Allied Universal rating

5.5

Company rating: 5.5 out of 10

Based on 2,611 frontline employees who took The Breakroom Quiz

77th of 119 rated security

Job description

Overview
Company Overview:
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Pay Rate: $24.50 / Hour paid WEEKLY with benefits including medical, dental, vision, 401k, and life insurance
Minimum 1 plus years of Security experience Or prior Law Enforcement or Military experience required
Must be comfortable using computers or tablets
Allied Universal is the world's largest private security company with over 800,000 employees! Allied Universal offers unmatched career growth opportunities in the security industry
Allied Universal® is hiring a Security Operations Center (SOC) Operator. The Security Operations Center (SOC) Operator is staffed twenty-four (24) hours per day, seven (7) days per week. The position monitors all security, communications and fire/life safety systems and is the liaison between all security departments. The Security Operations Center (SOC) Operator is directly responsible for the accurate documentation of routine and unusual events occurring on or near the facilities and maintains control of all equipment and keys in the Control Room. This position is responsible for competing task work orders for all maintenance needs reported.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
  • Monitor all security, communications, and fire/life safety systems within the designated region via the provided monitoring systems
  • Proactively monitor all surveillance cameras and CCTV remote viewer programs. Monitors and responds to all security/life safety system alarms
  • Answer and respond to events and situations received over regular and emergency phones and intercoms; speak clearly, give direction, and provide guidance to employees and security staff during emergencies
  • Serve as the liaison between all departments and the security department
  • Handle (without delay) complaints and unusual/critical event information to Shift Supervisor, Account Manager, and Security Director
  • Accurately document routine and unusual events occurring on or near the facilities (accomplished via shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods)
  • Accurately maintain control of all equipment and keys in the Control Room. Accurately logs all equipment and keys signed out and returned by security, parking, and shuttle bus staff
  • Complete "task work orders" for all reported maintenance needs
  • Inform (without delay) the Shift Supervisor / Account Manager of any missing, damaged, or inoperative equipment or communications, alarm, CCTV, or other systems
  • Control and monitor the two-way communication systems
  • Make emergency notifications as necessary pursuant to site Post Orders
  • Make productivity and cost reduction recommendations to management
  • Make recommendations for physical security surveys and post orders

BASIC QUALIFICATIONS:
  • Must possess a high school diploma or equivalent
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • Must possess one or more of the following:
    • Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
    • Graduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult corrections, or firefighter field
    • Bachelor's degree in protective services, business, or related field
    • A minimum of 8 or more years of active service in any military branch
    • Associate's degree (or 60 credits) or higher in criminal justice with current or prior active military service
    • 2 years of work experience in public sector dispatch or emergency operations center
    • 2 years of verifiable data center security experience
    • 3 years of verifiable private/corporate security experience

Knowledge and Skills Required:
  • Advanced computer skills and proficiency; proficiency with Microsoft Office and/or Google Applications
  • Ability to work in a team environment; teamwork
  • Ability to multi-task, discern patterns in detail

Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1670495

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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